Do Not Enroll in La Petite Crofton.
My Daughter started at…read moreLa Petite at 18-months-old. My daughter adapted quickly and enjoyed it there until shortly after she turned 3 years-old. She suddenly started biting and fighting at school. We were shocked. She never does that at home. It got to a point where we'd have to pick her up at least two or more times per week. We engaged the teachers, we practiced the material they gave us at home as best we could. She didn't bite or hit at home so we didn't have opportunities to reinforce the behavioral lessons.
She would whine and cry every time I took her to school. She was adamant that she didn't want to go. Not even 3.5 years-old and she was already capable of vocalizing that she wasn't happy there. My husband and I, after months of racking our brain and worrying, decided that it wasn't her fault she was behaving this way - she's 3 and a product of the environment she was in. I honestly believe that she'd get in trouble on purpose so we'd come get her. Ultimately, we realized that La Petite was not the right fit for our daughter when she didn't improve no matter what we tried and La Petite proved they were incapable of taking care of our daughter consistently and reliably.
Let's talk about reliability. Especially during COVID. Don't get me started on the obscene number of COVID cases they had. In November 2021, they had a full outbreak - at least 2 cases they announced, and at least 1 wasn't - the one where my daughter also got COVID. See attached screenshots. This was the first indication that there was a significant concern about La Petite's reliability and management.
All that aside, I have very little complaints about how she was cared for, the facilities, or the teachers. My complaint about this facility is about professionalism: The school director, Bianca Wilson, in particular. Recognizing that La Petite wasn't the right fit, we started looking for replacement care facility in the last couple weeks. We fortunately found a replacement school that would have an opening in a month-and-a-half. Simple enough, right?
We picked up our daughter from school on Friday without issues. My husband emailed Bianca to let her know to not charge us for the re-enrollment fee scheduled to be charged that coming week. Our daughter got sick with a cold that weekend, and got us sick, so we stayed home on Monday and Tuesday to recover. On Wednesday (today for me as I write this), I show up like usual to drop my daughter off at daycare and I'm stopped at the door by the receptionist, who tells me that Bianca responded to my husband's email on Sunday to tell us that our daughter was not welcome back. Of course we hadn't seen it. Let that sink in for a moment. Had we seen it, that would have been one day notice that we no longer had childcare. But we didn't see it so I was blindsided. No phone call. No sit-down meeting with the director. No notice. No attempt to negotiate with us so that we could work out a plan. This is the height of unprofessionalism and disrespect in a daycare provider. I can accept that my daughter is not a fit for La Petite, but let's work out a plan so that we can transition smoothly. Let's talk about it. An email that was never acknowledged is NOT the way to expel a child from a daycare.
That's not the half of it. While at daycare, I asked the receptionist to get Bianca on the phone. She wasn't able to because Bianca was driving. But somehow, Bianca did manage to text the receptionist that we weren't charged for care this week. If she has speech-to-text, then she has Bluetooth or a speaker phone to take my call. So not only did Bianca not communicate with us directly when expelling our daughter, she avoided confrontation about it. I contacted corporate to file a complaint, but they have yet to return my calls after several hours. So instead, I writing our story as a cautionary tale for other parents. If you want professional, reliable, and communicative childcare, then the La Petite on Johns Hopkins Rd in Crofton, MD, is not the right place for you.