My husband and I have used Croft Insurance Services and have been received valuable advice from representatives.
We knew Mrs Croft would be retiring soon. The other day, we received a letter from her stating that she sold her business to another agency. We were hoping that our accounts would move along with our service reps. It doesn't look that way.
Yesterday we received a letter from another insurance service company. Introducing themselves as our new agent. Next a follow up call to both of us today. The message said that the company is happy to introduced to our new agent.
I know it's normal for businesses to change owners. This was so sudden.
We were assigned a new agent who knows nothing about us. Mrs Croft did not let us know that her valuable agents would no longer be in this new company.
Her business may be closing.. this is for the record. read more