Colby has been grooming our two dogs for 3 years. Excellent handler, kind and very good skills…read more Reasonably priced and very accommodating

She does not have a good bed side manner. and i do not think she is kind to the dogs.read more

Took our dog to them to be groomed and couldn't be happier! Our collie lab mix loves to roll in the…read moreleaves and dig in the dirt. To the point we couldn't get him clean enough in our tub. My husband found them while searching online and made the appointment and I took him. He looks cthen the day we adopted him a year ago. Not to mention his haircut makes him look years younger! Will definitely be making appointments for our other two rescues so they can feel just as special.

I cannot say enough about how wonderful this place is. We first brought our Weimaraner here 6yrs…read moreago and then added a Goldendoodle to the mix last year. The owners and staff love our boys like they are their own. When our Weim was diagnosed this past summer with canine lymphoma they were so understanding and have helped accommodate his needs lovingly and very understanding. I look forward to seeing the staff as they just always are smiling and genuinely happy to see you and chat. I never have any concerns dropping the boys off as I know they are well cared for and loved!!

Alyssa is a fantastic dog groomer! We worked with her at another location which we also love. They…read moreare just incredibly popular and it can be difficult to squeeze in an appointment sometimes. She clearly loves dogs and takes incredibly good care of them when they're away from you getting cleaned up.

I have been bringing my dog here for 3 years. She' a local business and she's been doing this for…read moremore than 2 decades. My dog is always happy to see her and she treats him with great care. She has a facility in her home with professional equipment and the prices are very reasonable. I won't bring my dog to anyone else.

My experience was very different than the other reviewers…read more  I will start by saying that the atmosphere of the waiting room was "sub-optimal" because there was a good-sized puppy (german shepherd?) behind the counter jumping and barking non-stop. The barking dog definitely took away from a welcoming experience for a first-timer. That said, we hoped they could help with our very long-haired golden retriever that had never been groomed before.  He had heavy matting on his back legs, under his forelegs and under his ears.  I told them that I did NOT want him shaved, and I wanted something more like a show cut. When I got back, he looked amazing!  They had to shave nearly all the fur off the inside of his hind legs (not surprised given the condition of his coat), but they were able to save his outer hind feathers, plus the feathers on his abdomen and forelegs.  I was thrilled that they removed his snarls and matted clumps, while still keeping him looking like a golden.  Also, his coat smelled nice, and remained easy to brush and comb for a very long time. I'll bring him back again.

Highly recommend! A wonderful mom and daughter team, who love our pets as much as we do! Clean,…read morewarm and friendly atmosphere. Conveniently located off Rt. 3 Exit 12 in Pembroke.

Everything, staff is warm and friendly and my dog was well groomed! I would recommend them to anyoneread more

Sue is an unbelievable animal lover, she's an amazing groomer and loves her job. We highly suggest…read moreher.

Sue is the best! Our dog is super nervous and she is so good with him, plus she is the sweetest. I…read morewouldn't groom our dog anywhere else!

Furry Tails is exceptionally disorganized, lacking in accommodation, and the staff is unfriendly. I…read moreshudder to think of the experience our dogs endure when separated from their owners and entrusted to this establishment's care. Upon reaching out for services, I encountered a receptionist, Lynne, or onboarding staff member who exhibited inflexibility and lacked clarity regarding the availability of days for my dog's care. Despite claiming to be "almost at capacity on Tuesdays and Thursdays," they were evasive about providing alternative days, showing a prioritization of their convenience over accommodating paying customers like myself. Moreover, they failed to establish a designated time for pickup or drop-off, leaving me to initiate communication for this vital information. Their response indicated a vague pickup window of "probably between 9:45 and 10:15." On the day of service, despite providing my precise address, including apartment number, and contact number well in advance, I received a call from the receptionist at 10:38 a.m., exceeding the initially provided pickup window. By the time I reached the designated spot, the driver, who coincidentally was also the owner Neal, had already departed. Upon contacting the receptionist, I was met with the explanation that the driver "waited for a second and then had to leave because he was on schedule." However, their scheduling should have allowed for minor delays, especially considering the substantial one-hour pickup windows already established. Furthermore, the receptionist attempted to shift blame onto me, stating that the driver was unaware of my apartment complex and lacked my direct contact information. This assertion is unfounded, as I had provided detailed information including my apartment number, and the receptionist had my contact details on record. Their refusal to take responsibility and insistence on blaming the customer instead of acknowledging their organizational shortcomings is disappointing, particularly for a business claiming 20 years of experience. As this incident occurred on our first day of service, I expected a modicum of grace and professionalism. However, the receptionist's conduct and subsequent blame-shifting left much to be desired. Their assumption that all customers reside in single-family homes further underscores their lack of consideration for varying circumstances. Based on this experience, I cannot in good faith recommend this business, and I am relieved that my dog was not subjected to their care. Update to review: I received an email from the owner, Neal, with an apology about the incident and not seeing the apartment number. I appreciate the follow-up and i think its a good learning experience for everyone."

Lynne, Neal and their staff are amazing! They are loving, caring and do a great job with my dogs!…read moreOne great place for daycare, grooming and boarding! I won't bring my dogs anywhere else! Highly recommended! 10 Stars!:)