Find somewhere else to go. This is what they did to my retriever after I asked for them to trim his coat. Ill give them a negative as far as it goes. These pictures show the kind of work the shop accepts from the groomer. read more

Would not let me post without a star...I've been taking my lab to Critters and Christina was doing a great job. She retired. In May Teresa shaved him too close in his anal area and the next day it bothered him so much that he gnawed at it and turned it all bloody. Of course Chris, the owner, took no responsibility. Then in June, 8 days after we picked him up we pulled a cotton ball out of his ear that Teresa left in there! Chris said, "things happen" Nope, negligence happens! These 2 incidents were completely avoidable and when I tried to switch groomers Chris mentioned that her staff would be nervous about grooming him. She said there is now a cloud over my dog!!! She made it sound like I was the problem. Teresa was the problem!!! Negligence was the problem!! Stupidity was the problem!!! And for the owner to have the gall to tell me they're now afraid of grooming my dog is insane and irresponsible!!! BE CAUTIOUS!!! read more

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I have used them for several years. Can't imagine another groomer doing my 3 kids. 2 females and 1 male. Thanks Critter Clippers!

They always do a fantastic job, plus gentle with my Dog. Shes never traumatized. Thank you so much

Had an appointment today for my large golden doodle. That they have done before in fact it was Sydney. I thought she did a beautiful job so I made an appointment today. I went in to get my large doodle done and they refused their services on my doodle. They also said that Sydney no longer works there and continued on bad mouthing her. Saying she was a horrible dog groomer she had no business working on my dog, that my dog was in pain and mistreated! I will say one thing I've been to several dog groomers Sydney was one of the best groomers I've ever had. My large doodle is a lot of work. She took her time and did a phenomenal job. I've never been anywhere where they would sit there and badmouth an ex-employee . By the way, they grabbed my doodles leg, pulled his hair and said see it's knotted. Not too happy with them. So if you have a dog that needs a lot of work, I would never recommend you to go there. I would definitely recommend you to go to Sydney she works very hard takes her time. Does a beautiful job very loving and caring. Her phone number is 928-499-0624. Again she does large golden doodles and does an absolutely beautiful job. read more

They did a great job on my little guy. For the area they were reasonably priced. The groomer was nice and she seemed to work well with my snarky dog. I will be back. read more

Daisy had a wonderful spa experience with Teresa. We dropped her off at 9 and received a call at 11 that she was ready to come home. She looks amazing just like the picture I had shown. I can't say enough good things about our experience here. We definitely will be back. read more

Critter Clippers - Pet Groomers Near Me - Prescott Valley, Arizona

I have Aussies, and have tried since moving up from Scottsdale to find someone who knew how to groom Aussies. I had gotten 2 separate recommendations after seeing beautifully groomed Aussies at my agility classes, for Mary at this location, so I booked my 2 girls. She asked what I wanted, and I said Normal Aussie Grooming, and a little hygienic trimming around their butts, so no dingleberries. I was shocked at my dogs when they were returned to me. Their feathers had been trimmed off, Annie was trimmed everywhere, and Belle had "shelves" or "layers" on her chest that took months to grow out. I will never go back there. I just take them down with me to Katie at Scottsdale Pet Salon when I get my hair and nails done and we all have a Beauty Day. Such a disappointment! read more

Worked our 100 lb Husky Lab mix dog in within 3 days of my call. Gus had a spa day and was so happy, groomed, & handsome. Price was reasonable for all that they did. Here is is beautiful self. ***Can you see Sherlock Holmes on his side??*** read more

Critter Clippers - Pet Groomers Near Me - Prescott Valley, Arizona

Made an appointment for 1PM today. Arrived 10 minutes early and informed the gal, as I did when I made the appointment, I would just be hanging in the area as I live a distance away. I asked that she call when the dog ready. I was informed by the groomer that she had 2 large dogs ahead of me that had come in late for their appointments and it would be 2 1/2 to 3 hours. I left as I could not wait that long. I called on the way home to relay my displeasure as they should have at least had the courtesy to call if they could not honor the appointment time. The phone answerer stated 2 1/2 to 3 hrs is their normal time With not even an apology. I stated I would be leaving a poor review and her rude response was "for something that never happened, you walked out" then hanging up. Very unprofessional. read more

They do a wonderful job on my toy poodle. She is always excited to see her groomer. It's a plus they are close to home too.

I will NEVER come back! I noticed this bald patch on my dog after we left so I came back in and asked what happened. They couldn't even figure it out so they asked the bathers and apparently my dog had something sticky on her so they just ripped it off! And didn't even let me know until I came back. These people are terrible! Edit: they responded and it's not even about me or my dog Bean it's about someone entirely different! Ridiculous. read more

Critter Clippers - Pet Groomers Near Me - Prescott Valley, Arizona

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I've been going there for over 4 years and every time I go, I see happy, happy for babies whether they're waiting their turn in a crate or waiting for their owner they are always calm, they always have water. The owner is a true gem, she's very hands on and is usually the person clipping my baby's toenails. Everyone is always friendly and smiling and helpful. Good job Clipper Critters!! read more

very clean and all come out beautifu! They are really nice and efficient. I would recommend them to everyone who cares about their babies. The pens all have beautiful blankets and toys. Everyone is happy. read more

Mary is so good to our deaf golden They always take good care of her even though she's scared of experiences because she is deaf. Mary keeps her close to her for comfort. We love Mary so much!!! read more

Critter Clippers - Pretty Poppy girl - Pet Groomers Near Me - Prescott Valley, Arizona

Called on a Saturday mid day and was able to get in same day for grooming. They are very organized and friendly from the moment I walked in the door. The lady had our Labrador in and out within about 2 hours total for bath and nail trim. They even put an adorable bandana on her to finish her visit. Great prices and very hard working staff! I will definitely return. read more

Critter Clippers - Pet Groomers Near Me - Prescott Valley, Arizona

I'm am shocked at the rude way I was just treated by who ever the receptionist is at CC. Up to now we've been happy with the care our Wheaten has been given, but after informing the receptionist we had a new puppy and just wanted a simple nail, sanitary and face trim and just wanted the same for our adult Wheaten just this time, (no bath just this time) she said nope, we don't do that and we're not interested! I'm really shocked at such a rude response! We'll definitely find someone else! I'm giving two stars since we had been give adequate grooming in the past. I'll definitely take my business elsewhere from now on. read more

Update to comments on 9/13 based on business owners response- Crystle's response to me supports her unprofessional attitude that was also displayed on the phone. As a point of clarity, I have NEVER had anything other than a full cut done on my dog and in May this is what your shop did with no issues. It also doesn't make sense that I would call back and ask for something different than my original request. YOU made an assumption without clarifying, which again, is not the issue, it was your rude attitude which is not uncommon based on your previous reviews. When in business there are 2 sayings - do something good and the customer will tell 1 person, do something bad and they will tell 10. The second - the customer is always right!! read more

Sooo happy we found Santina! We have been using her services for about 5 years now, including at another groomer. We will follow her anywhere...She loves our Maltese, Bubba, and he loves her. Although he is a Yappy Mutt she still tells us she loves him. He always looks just fantastic when we pick him up. Santina's gentle and calm even with all that noise! Her specialty is small dogs and Maltese grooming is intensive and requires a lot of experience to keep the hair from looking "chopped". She is awesome!! If you love your dog you'll love Santina's professionalism and mellow demeanor. On a medical note... She always plucks his ear hair, never had damage of his ear canal, and releases the anal sac, which few groomers will do. Small dogs like Bubba need it regularly. Great facility as well. read more

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I enjoy taking my dog here! The staff are friendly and take care of my dog. He gets a bath and de-shed, and he always looks great when I pick him up. read more

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We were in Prescott Valley for a family affair. Prior to leaving, I searched for groomers near the hotel where we staying, and I found Critter Clippers. Reviews were good, so I booked a grooming for our Pocket Bully, SweetB. Let me tell you, she is 3 1/2 years old, and I've always had mixed feelings about her groomers. Everyone loves her, but she usually comes home needed "some space" (she doesn't like getting dropped off at groomers or going to the Vet. But read on and you'll see why I'm 5-stars on this place! But, this did NOT happen when I took her here. Let me tell you: - She got the best damn grooming I've ever seen. We were blown away by how good SweetB looked and how happy she was when we picked her up. - They LOVE dogs and they LOVE kids and they LOVE family, and I LOVED seeing children play with the dogs, and there was just a happiness in the air - The price was beyond fair. They did such a bang-up job on SweetB that, if it weren't 7 1/2 hour drive to get there, I'd bring her all the time. - They paid attention and provided the services exactly as I needed. - Did I mention SweetB came home happy and engaged with us!!?? That means, she didn't have any anxiety about being dropped off and kept with them!! - COVID-19? Yup, they take excellent precautions (1 customer at a time at the counter, face masks, etc.). I was very pleased. Thank you, Critter Clippers! Our girl had a wonderful time, was so happy with her visit, and I am sad because in our 3 1/2 years with SweetB, this was the happiest and best I've seen her come back. These folks are straight-up LEGIT! read more

We took our golden retriever here to get a simple groom. Mary was our groomer and she did the most disgusting grooming. Our dog came home thirsty and limping. She chopped almost all his hair off his ears and shaved all the hair on his belly off. She cut so close to his ears I thought she took some skin too. He was hurting so bad from the grooming we had to give him Tylenol just so he can walk. We have been here before and the service was good, no complaints, but when Mary groomed our dog it was horrific. His tail has chunks missing and it looks like a child did it. read more

Critter clippers is amazing it's where my mom and dad took their dog for many years and it's now where I'm bringing my two dogs. Nobody can cut my bigger dogs nails not even the vet I was informed I would have to sedate him but they do it without any problems. Both of my dogs come back so clean and happy! They're always booked up so definitely a good place to bring ur dogs read more

This a wonderful place to take your furbaby. Their prices are extremely reasonable. And I feel my baby is in safe hands. My groomer is Lynn. read more

The groomer was very nice but I didn't like the abrupt attitude of the shop manager/owner. I won't return. I was being nice. Therefore her curtness was uncalled for. No sense supporting that when other businesses nearby are sweet and polite, thoughtful and courteous (in other words, wiser business people). read more

I took my German Shepard to them for the first time this week. She was doing her summer shedding and they did a fantastic job getting her back to beautiful. Love this place! Highly recommend them. read more

Chris bathes my 2 little dogs, Buckwheat & Dolly. They have some pretty crazy hair but no matter how ragged they look going in, they look great coming out! Chris is always friendly & professional. Mary does the undercoat of our Aussie, Jimi. She also does a great job, is always friendly & professional & Jimi looks & smells wonderful. And the undercoat lasts a long time! Reasonable prices too! read more

Stay away from this grooming facility it's filthy it smells their groomers are unprofessional unskilled cause pain and suffering to animals and don't tell owners that are over exaggerated in their reviews and Beatrice is a liar and chooses to throw her customers under the bus rather than owning up to mistakes she's made read more

I love this groomer. The ladies are always so polite and friendly. My dogs always leave happy and BEAUTIFUL! I have two short hair 50+ lbs dogs and I know they can be a handful. Never any cuts or bleeding nails or anything when I get them home. They always leave with these cute bandanas on, one for my male and another for my female. TOP notch customer service for me and my pets! I know this because my dogs are excited to be there when we get to the parking lot! Location is great, plenty of parking and easy to find! I HIGHLY recommend them for your pets! read more

Great place! I was nervous about dropping my Louie off as he is a quirky dog that can get skiddish in some situations. When I picked him up he looked beautiful and calm and happy! I love the cute and festive bandana they gave him! They reported that he did well and have very fair prices too. I will be back! read more

Critter Clippers - Pet Groomers Near Me - Prescott Valley, Arizona

I took my almost 6 month old Goldendoodle that was full of burrs. I told them I didn't want her cut AT ALL and when I went to pick her up she looked beautiful! Her coat was soft and fluffy and she got all the burrs out with no cutting! I will be taking her every 4 weeks to make sure her coat stays looking great! Update 6 months later... we still love it here! We see Tiffany every 4 weeks and my doodle girl always looks beautiful when she leaves. She really knows how to cut her perfectly now that she is getting summer cuts she doesn't make her look like a poodle read more

They're prices are so reasonable when it comes to bathing, and de shedding (we have a husky). They do a way better job then any other place we've taken her. If you're looking for a place that will make your dog good as new I recommend! read more

After over four hours, bad haircut, tired dog. Won't go back!

Someone is checking the "Funny" box on the bad reviews. Isn't that a little strange? Maybe it's one of their employees or the owner? These bad reviews are serious and are posted for a reason. Beware of this place! read more

This place gets worse all the time every time I take my dog there they take three or four hours minimum before I pick up my dog I asked them why do I have a reservation and it takes 3 to 4 hours to pick up my dog and they said we don't get to your dog sometimes for two or three hours then it takes an hour to do your dog and I said why get a reservation so my dog sits in a cage for three or four hours every time I take her there and then when I get her home she drinks water for like 10 minutes how they treat dogs is borderline criminal definitely need to find someplace else to go read more

I don't even want to leave a one star for this company I had someone come out to my house to groom my dogs My first impression was that the two people who showed up were not nice. But they were recommended by some good friends who are huge dog lovers I said give them a chance. Should have went with my first impression. Just awful. My dog was shaved when I asked for a summer cut. I can deal with that since his hair will grow back. The blood on his neck and ears I cannot deal with. I am beyond pist I hurt for my dog. I noticed nicks on his ear tips No excuse for this. No apologies. Just a comment from the groomer saying I think he looks good Do not use this place!!! I highly recommend using anyone else. read more

We have been taking our dogs for the last 7 years. Unfortunately, we lost our Lily 8 months ago. We still take our 12 year old Husky mix. Luna loves Mary, her personal groomer. We love the service and the place is always busy and full of doggies. read more

Critter Clippers - Luna after her day at Critter Clippers. Luna is happy and smelling great. - Pet Groomers Near Me - Prescott Valley, Arizona

Beyond grateful to these ladies!!! We came to Prescott from CA to pick up our new puppy who was in need of a good bath and they took us in at 515! They had him bathed and looking adorable before closing at 530. The ladies were great with him and sooo friendly. Thank you thank you read more

The owner is beyond rude! She has no customer service skills whatsoever! I will never go back! My dog will be very happy with my decision as she hated going there. She loves everyone and is very social so you have to wonder why she never wanted to go in the door. read more

Thank you Kim for providing a great spa day for Rascal & Gizzie. Love Rascal's trim and Gizzie's haircut...PERFECT! Love Critter Clippers!