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    Crisp Dry Cleaners

    1.0 (3 reviews)
    ModerateDry Cleaning
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    1 year ago

    Way too expensive ! 5 blouses 35 euro just for ironing. Won't be going back as it's a rip off.

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    7 years ago

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    13 years ago

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    Cleaning Angel Dry Cleaning & Laundry - Fidelma

    Cleaning Angel Dry Cleaning & Laundry

    (5 reviews)

    Glasnevin

    I used Cleaning Angel to clean 2 dresses that I wore to my wedding. While the first dress came back…read morefine, the second dress had fringe around the bottom hem and it was completely ruined. The fringe was tangled and knotted, and the threads and ends were all frayed. Not only that, but they returned the dress and said absolutely nothing about the damage. It was only when I took the dress out of the cleaning bag weeks later on Saturday Dec 3rd that I saw the fringe was ruined. I called them immediately that day and spoke to the owner Fidelma. I sent photos over text and she told me she'd come back to me on Monday with an update, as it was Saturday so there were no cleaners in the shop. I had to follow up myself on Monday afternoon to get an update, and they arranged to pick up the dress on Wednesday. I had to follow up myself once again the following Saturday, as I had heard nothing back. Throughout the whole process I found their lack of care in following up on such a serious issue extremely disappointing - they had ruined a dress that had a lot of sentimental value but showed no proactivty in giving me any updates and never provided an explanation as to why they attempted to return the damaged dress without admitting the damage. They claimed that there was no care label on the dress so they were unsure of how to clean it correctly, and dry cleaned it. I was never informed that this was an issue, was not asked if I had care information for the dress and was not told that there was any risk to cleaning the dress. They charged me the full price for cleaning the dress and never informed of any issues or damage. Their cleaners attempted to fix the fringe and they returned the dress on Thursday 15th Dec. The fringe was still frayed and the dress wasn't wearable. They offered to replace the fringe, but said it could take weeks to source. I had absolutely no confidence in them replacing the fringe given the amount of damage that had been caused already and the lack of customer service and follow up to my original complaint. I sent a message to the owner Fidlema on Monday Dec 19th and said I'd like a refund for the value of the dress, as they'd been unable to provide an adequate repair after ruining it. Since then, I've heard nothing back and have no contact from them. It is incredibly disappointing that a business that claims to professionally clean wedding dresses would ruin a dress, return it with significant damage and not inform the customer, and simply stop responding when the issue wasn't resolved. They are clearly not offering the service they claim to specialise in, and are unwilling to provide a proper response when they damage items.

    Brilliant service with great prices. I had a huge black ink stain on the back of my denim jacket…read moreand was told when I left it in that the stain may not fully come out as ink is hard to remove. Picked it up 3 days later and the stain is completely gone the jacket is like brand new! Delighted!

    Sutton Dry Cleaners

    Sutton Dry Cleaners

    (4 reviews)

    I dropped a once worn blazer in for cleaning and received the wrong one back, too large and very…read moreold. Of course I did not realize until I took it out of its wrapper at a wedding. When confronted with this and a clear break in their process, they became defenisive, suggesting it was from a different cleaners, even when faced with their own packaging. No attempt to deal with the situation was forthcoming. A more obnoxious pair of people in the service industry you couldn't meet.

    I have been a longtime customer (20 years), of Sutton Dry Cleaners and never had an issue with them…read moreuntil today. A pair of trousers I got taken up were still too long. I brought them back to be fixed and the manager, a black haired lady refused to believe they were incorrect. An altercation ensued in which she absolutely lost the plot with me completely unnecessarily. I stood up for myself and she bizarrely called the police on me and threw me out of the shop. I tried to reason with her numerous times and finally offered to pay for the trousers to be redone. She absolutely refused to engage with me to resolve the situation, amicably. I'm so glad it will be all on camera. Have never in my life encountered such aggression towards myself a paying long time customer. I don't know who the owners are but they really need to check how staff talk to customers when they have an issue with a garment not being correct. The manager needs to do a course in politeness and learn how to resolve a customers unhappiness without shouting back at the customer and inflaming things.. She kept accusing me of just wanting something for free which wasn't the case, I really just wanted to resolve the issue of the trousers that were too long. What inflamed the situation was her attitude was so aggressive towards me when I questioned her. She wasn't going to re do the trousers for free and after some heated words then I offered to pay to have them re-done. She would not accept this solution. She then called the police and threw me out of the shop pushing the money and the trousers off the counter back to me. I left the shop and went into the shop adjoined to pull myself together, I was in tears at this stage where the man who owns the next door shop saw how visibly upset I was. He was very kind to me and told me that this is a regular occurrence and I am not the first person this has happened to. It was desperately upsetting. I have worked in customer service for 40 years and would never ever speak to a customer the way she did me. In the end, I tried to resolve it amicably and she simply would not speak to me kept asking me to leave.

    Crisp Dry Cleaners - dryclean - Updated May 2026

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