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    Crisis Management

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    50 minutes

    Response rate

    100%

    Services - Crisis Management

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    5 months ago

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    Brian C.

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    ServiceMaster of Greater Pittsburg

    ServiceMaster of Greater Pittsburg

    (2 reviews)

    I would have given ZERO stars if that was an available choice…read more I had significant water damage to my Patio Home in early June. I hired Service Master of Pittsburgh to mitigate and restore. It is now October 1. My experience: MANY missed dates. Most with no advance warning that crew wouldn't arrive until well into the scheduled day of the supposed work. Poor communication. Lame excuses. I will say that the subcontractor on the job has done good work. However, ServiceMaster as the primary contractor is a major failure. They should: 1) Learn the basics of good business communication 2) Invest in good Project Management software 3) Learn the basics of good business communication 4) Learn the basics of good business communication 5) Learn the basics ... YOU GET THE IDEA ... THEY DIDN'T!!!

    DO NOT HIRE!!!! THEFT OF MEDICATIONS!!!! An employee from this company stole Oxycodone pills from…read moremy home the first day they were there unaccompanied. There is no question as to whether they disappeared on the day in question, during the time in question. I confronted the owner, who nonchalantly told me that these were not the type of guys who would do something like this. There was no acknowledgement of the crime, the circumstances, or the aftermath. The owner simply did not believe me and never contacted me again about the issue. A police report was even filed and the evidence is entirely credible. I am a father, husband, and public servant who has absolutely no reason to lie. This is a business who will not even recognize your concerns and brush you aside as though you don't even exist or matter as a customer.

    Cleanup Services

    Cleanup Services

    (2 reviews)

    Initially during the first phase, they were fantastic. If it was only based off that experience, I…read morewould've given them 5 stars. Very prompt, very friendly, hard-working. No problems. Once they had corrected the initial problem, I had plumbers fix the leak, and then this went back to them to fix ceilings, walls, etc. this is where things got murkier. It now became very hard to get anything scheduled, certain people would not return phone calls and if they did it was DAYS later. It was as if their bread/butter was what they did for the first part of our problem and then couldn't care less about the rest. Ultimately we ended up fixing the walls/ceiling ourselves. I can't say I would or would not recommend them. If you go with them, just be ready for at some point for there to be a break-down in communication and for you to be doing a lot of the calling/emailing them to get answers.

    Had a leak in the ceiling above the shower. Plumber came in and suggested I contact Cleanup to…read moreperform a moisture test to see where the leak was coming from and how much it affected. Then the plumber will come back to fix after their assessment. Cleanup came out within a couple of hours, opened up the ceiling and properly disposed of all the soggy boards. They placed dehumidifier and fans to dry out the affected areas. They returned after 48 hours to check with the moisture instrument to make sure all was completely dry. Then all the equipment was removed from our home. All was completed in a timely matter. Communication was great thru every step. They always arrived on time. Great employees and a great company.

    Crisis Management - damagerestoration - Updated July 2026

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