Never responded to my inquiry called several times on different days and never received a responseread more

Adam Marrujo is the absolute worst. When my daughter declined his advance he promptly posted a…read morelease violation with bogus reasons along with a lease termination form on her door. Adam asked her to come in after hours for paperwork signing and key pick up. Adam then sent her a Facebook friend request. The other staff in the office are also rude and attempted to defend the issues they were informed about. To bad Adam does not spend as much time cleaning the properties he rent out like he does engaging in inappropriate behaviors with his female renters. Adam bullied my daughter and discriminated against me stating I could not have my service dog with me when visiting my daughter(I even have a handicap placard for my vehicle) The property had a STRONG STENCH of cat urine and my daughter and I spend hours attempting to steam vacuum the disgusting odor out. My 13 month old granddaughter received numerous bites all over her tiny body and Adam & staff tried to say it was mosquitoes when the bites were obviously too large. There was cat hair on the window sills and dust. The stove and oven were disgusting with grime and build up. The kitchen cabinets were sticky with buildup. Under the kitchen sink had a leak and upon further investigation it was obvious the leak had occurred for a long time,the wood was black in areas and soft. The dishwasher was unusable with grim and rust. The bathroom shower/tub had pain peeling off. There was back dirt and grime on all base boards. Renting from this company is a huge mistake,they rent slums.

I rented a 1 bedroom apartment at Stull Apartments on Locust in in 2023. My move in date kept…read moregetting moved back. I finally got in. The reason for the delays was they were "cleaning". Unfortunately, the cleaners were not professional cleaners. It took me 2 months to actually get it clean myself. I had no walk through with them, so I did it myself in writing complaining about all that needed repair. I dated it and had Karen sign it. The refrigerator was so noisy it kept me awake at night. She finally replaced it after a month with another old refrigerators that defrosted into the unit. I had to use a large pot inside to catch the water. No replacement for that. The apartment came with a washer and dryer that smelled bad and the dryer sounded like it was full of sand. No replacement for that. Any time she sent a handyman, except for one, they looked and acted like they lived on the street. I refused to let them in my apartment. The one that was a professional refused to do any more work for Karen because she wouldn't pay him! Because I complained constantly about the apartment and appliances she said she would let me out of my lease. I was gone in 6 months. I still have friends that live there and all have the same issues. I wish that a complaint would be made with the realtors association that they would actually check out. Karen Stull is a negligent landlord.

When you have an appointment to meet with a potential client, usually the idea is to SHOW UP to the…read moreappt! No call, no anything. Bush league business. Look at all the other 1 star reviews. They're there for a reason.

If you are looking for a realtor that will be there for you every step of the way Marisela is the…read moreperson you have been looking for. Outstanding customer service, she kept me informed every step of the way when I purchased my home and answered my questions right away.

From the owner: As your Realtor be assured that your best interests will be my…read morepriority. I have helped "open doors" for my clients since 2005 and will walk you through the process with compassion, honesty and integrity. I pledge to always keep you informed, listen and work diligently. Whether you are buying or selling, be it your first home, your last home, building your investment portfolio, or in need of property management services I will go above and beyond to bring you the best possible outcome!

Illegal scam business. Literaly with extort money illegally…read more Literaly tried to scam me of 1750 with a fake "move in fee" with a cat "cleanup" charge issued before a cat even existed here. There is NO mention of this on the lease Also they will make up FAKE damages, and absolutely without a shadow of a doubt charge you to exploit you. They tried to charge me $150. To replace UNDAMAGED $15 blinds. The amount of manipulation they used to falsely and blatantly tell me that 25% of $1200 was $388 and charge me for it Scam and fraud.

People PLEASE read all reviews, the few 5 star reviews have been paid for by Dominic. I personally…read moreknow a man who was being paid by Dominic to post fictitious 5 star reviews under various names. He was told exactly what Dominic wanted them to say. I read an email from Dominic stating exactly what to say how to word it, with a note at the bottom of the email stating if he exposed this Dominic would evict him and black ball him so he wouldn't be able to rent in Las Cruces. You will notice many more 1 star reviews, read them fully. Do not trust the 5 star reviews the are most definitely fake. You will notice most of the 1 star reviews have a common theme. Unfortunately my sister still lives in one of his properties, almost 8 years now, and still the broken windows have not been replaced, my sister has taped over them in hopes to keep the pieces in place so the pieces don't continue to fall out and the whole become larger. For $2500 a month you would think he would make repairs such as that. I let everyone I know who is looking for a rental company to manage their homes, DO NOT CALL DONA ANA PROPERTIES, HE WILL NOT RESPECT YOUR PROPERTY. There are much nicer, friendlier, respectful rental companies to go with. THIS IS NOT ONE OF THEM. MY OPINION THIS IS THE ABSOLUTE WORST COMPANY TO TRY TO DO BUSINESS WITH.

Roach-infested units. When I called Amanda Ortega to address the issue, she laughed at me. I was…read moreshocked by the level of unprofessionalism and asked to speak with someone above her. She claimed to be the owner, though other reviews mention that she and her husband run the business together. It's deeply disappointing to see someone in a position of responsibility treat tenants with such blatant disrespect. I paid rent every month and was met with disregard and mockery. Roaches were coming up through the drains, crawling into my bed, falling onto my face while I slept, showing up in my food, refrigerator, clothing--even in the shower while I was using it. Amanda dismissed my concerns, saying this is "typical" of Las Cruces drains. Having lived in Las Cruces my entire life, I can say with certainty that this is not normal. I became sick frequently while living here, and despite the unsanitary and unsafe conditions, Amanda refused to let me terminate my lease. It's clear their priority is extracting as much money as possible from tenants, regardless of the living conditions. I was paying $800 a month for what was marketed as a "luxury apartment." What I got was anything but.

We have worked with this company for 8 years. They are friendly and dependable. We appreciate the…read morehard work they do, and the pride they take in their work. They keep great records, and have a very convenient online portal!

Their crew came out and re-leveled our doublewide mobile home today. They used the preferred water…read morelevel procedure and were quick, very professional and left behind very satisfied customers. Highly recommended.

From the owner: Established in 1980, La Casa Mobile Homes is a trustworthy mobile home contractor in Las Cruces,…read moreNM. With almost 40 years of experience in the industry, we are committed to providing outstanding mobile home services that exceed your expectations. Our well-equipped and trained team can handle all your mobile home service needs. Call us today!

So, let's take a deep dive into this home buyer experience. And create ratings based on certain…read moreaspects of the company. I'd give 5 stars to the willingness to accept that mistake were made in this process as well as the willingness to do whatever it took (within reason) to get things fixed and/or completed. Mark the manager of the warranty department did his diligence to insure that things were finally completed in our home. Broken promises from the sales team. We were promised several things to sweeten the deal of our home and to persuade us to chose this home. Those promises were not honored and/or acknowledged. This started our relationship off on shaky grounds. Turnover of the employees. We went through several different folks that were assigned to our home to get things right. The total process of getting our punch list completed took nearly 8 months. We went though I believe 6 people assisting us before completion. The continuation of turnover and lack of trade availability created a very long period of time in which we were waiting for things to get completed. Overall quality and value of the home. This is a beautiful home. The finishing, material choice, design, and layout of this home are wonderful. Overall, I give Hakes Brothers a 4 star review. While the experience at self did not live up to our standards, at the end of the day we finally have a home that we are happy to call our own due to the willingness of Mark and his team to get our punch list items completed. The view We have from our lot is amazing as well. The home itself is great and in the end, that's all we could have hoped for in the long run. I think a lot of the issues that arised in this neighborhood have been noted and I hope that this is a very large learning opportunity for Hakes to improve upon the buying/selling experience.

Terrible experience this go around. Quint and Tim were great in the beginning but then nowhere to…read morebe found. Kept pushing the date out because their builders mysteriously lost their workers when ICE was around. I then had my agent terminate the contract which we signed but they have not signed it and return it to us. My agent was told "my Director of sales has approved it but now we're just waiting on the new division president. What they're doing is waiting to do the termination next week just for sales numbers." All this to manipulate information to make it appear more favorable. Polishing a turd.

Words will never describe my gratitude for the best handyman experience I've ever had. My urgent…read morerequest for help was answered and the efficiency, professionalism, and skill was exceptional. **FOR THE RECORD: Esteban went above and beyond my initial request and ended up doing 2 additional nuisance tasks I felt bad asking for help. He willingly completed them with NO ADDITIONAL CHARGES and, clearly, gave heart-centered service that I believe will come back with blessings for he and his family. Please share my review with any friend or family needing help. Esteban is your man, in my opinion.

From the owner: Real Estate services, Residential and Commercial…read more We work according to everyone’s budget, no job is too small or too big for us! We take care of your house inside out including your backyard and front yard.