Roach-infested units. When I called Amanda Ortega to address the issue, she laughed at me. I was…read moreshocked by the level of unprofessionalism and asked to speak with someone above her. She claimed to be the owner, though other reviews mention that she and her husband run the business together. It's deeply disappointing to see someone in a position of responsibility treat tenants with such blatant disrespect. I paid rent every month and was met with disregard and mockery. Roaches were coming up through the drains, crawling into my bed, falling onto my face while I slept, showing up in my food, refrigerator, clothing--even in the shower while I was using it. Amanda dismissed my concerns, saying this is "typical" of Las Cruces drains. Having lived in Las Cruces my entire life, I can say with certainty that this is not normal. I became sick frequently while living here, and despite the unsanitary and unsafe conditions, Amanda refused to let me terminate my lease. It's clear their priority is extracting as much money as possible from tenants, regardless of the living conditions. I was paying $800 a month for what was marketed as a "luxury apartment." What I got was anything but.

We have worked with this company for 8 years. They are friendly and dependable. We appreciate the…read morehard work they do, and the pride they take in their work. They keep great records, and have a very convenient online portal!

If you are looking for a realtor that will be there for you every step of the way Marisela is the…read moreperson you have been looking for. Outstanding customer service, she kept me informed every step of the way when I purchased my home and answered my questions right away.

From the owner: As your Realtor be assured that your best interests will be my…read morepriority. I have helped "open doors" for my clients since 2005 and will walk you through the process with compassion, honesty and integrity. I pledge to always keep you informed, listen and work diligently. Whether you are buying or selling, be it your first home, your last home, building your investment portfolio, or in need of property management services I will go above and beyond to bring you the best possible outcome!

I rented a 1 bedroom apartment at Stull Apartments on Locust in in 2023. My move in date kept…read moregetting moved back. I finally got in. The reason for the delays was they were "cleaning". Unfortunately, the cleaners were not professional cleaners. It took me 2 months to actually get it clean myself. I had no walk through with them, so I did it myself in writing complaining about all that needed repair. I dated it and had Karen sign it. The refrigerator was so noisy it kept me awake at night. She finally replaced it after a month with another old refrigerators that defrosted into the unit. I had to use a large pot inside to catch the water. No replacement for that. The apartment came with a washer and dryer that smelled bad and the dryer sounded like it was full of sand. No replacement for that. Any time she sent a handyman, except for one, they looked and acted like they lived on the street. I refused to let them in my apartment. The one that was a professional refused to do any more work for Karen because she wouldn't pay him! Because I complained constantly about the apartment and appliances she said she would let me out of my lease. I was gone in 6 months. I still have friends that live there and all have the same issues. I wish that a complaint would be made with the realtors association that they would actually check out. Karen Stull is a negligent landlord.

When you have an appointment to meet with a potential client, usually the idea is to SHOW UP to the…read moreappt! No call, no anything. Bush league business. Look at all the other 1 star reviews. They're there for a reason.

I have been renting from Steinborn for over 2 years now. The online portal makes paying my rent…read morefast, hassle free and easy. Maintenance is always responsive and get people out fast when needed and the property managers are all friendly and work together for their tenants! Love having such caring landlords! They even help with getting ready to purchase a home when your ready!

TERRIBLE MANAGEMENT. My unit had mold damage that they PAINTED OVER. They didn't treat the mold at…read moreall. My garbage disposal went out over 3 times. I had to move out for A MONTH due to water issues and was weakly compensated. They also "forgot" to inform my roommate and I the problem was fixed, until I emailed asking about it A WEEK AFTER EVERYONE MOVED BACK IN. They also have a history of stealing deposits from people. You will never receive your deposit back no matter how spotless your apartment is, or how many picture you have taken. They will charge you up to $350 for cleaning fees to clean something that is ALREADY clean. I am honestly doubtful they actually hire cleaners at all. Whenever I moved into my property it needed to be sweeped, the toilet wasn't "professionally cleaned" by any means, weeds, lightbulbs missing, etc . So I'm sure they are stealing most peoples money. I have rented from multiple other properties and they have never stolen the deposit like this company. I AM NOT THE ONLY ONE THEYVE DONE THIS TO. "Deposit" is literally one of the recommended search words for reviews on here. That's how you know how bad this problem is. They'll say it's in their contract but even if you hire someone, they'll STILL charge you. When you move out you're given an extremely extensive list of requirements, some of which included "mowing grass", "replace burned out lightbulbs", etc. but, I moved in and neither of these things were done. Interesting. I understand the carpet cleaning fee is detailed in the contract, but the $200 for a house cleaning fee..? Mind you, THE HOUSE WAS ALREADY CLEANED. Furthermore, the property manager Susie Dunning is rude and obviously resentful of customers. (Maybe pick a different career, like one where you're alone in a room, staring at a wall and don't have to talk to anyone. You'd probably be as useful to society!) She also accused my roommate of breaking a water faucet in her shower, when a mechanic told her so when he came for one of our dozen repairs. BUT NO FAUCETS WERE BROKEN. So Susie is on the phone accusing my roommate of having a broken faucet in her bathtub when I'm sitting in the bathroom staring at a perfectly intact faucet. LIKE WTF. Completely unacceptable behavior from a property manager. To have mechanic be spies?.. and straight up lie to try and get us evicted or something?? Susie also forgot to inform my roommate and I that the heaters were being turned on. So I had two grown men in my apartment and I completely unaware they are supposed to be coming. I check my email, and nothing. So I love the attention to detail to our personally safety and privacy. When I'm a young girl in my pajamas that's certainly not a pleasant feeling! Really appreciated that Steinborn! When I had a neighbor pounding on my door telling me I was parked in their spot and I emailed and asked Susie if we had assigned spots, no response. Love that. It is honestly a miracle that I have stayed in the lease as long as I did. Its best to look elsewhere unless you are extremely extremely desperate. Steinborn will never change their behavior because they are a leading property management company and can continue to hurt the people of Las Cruces. Steinborn needs to change their practices and staff, otherwise AVOID.

I will forever recommend Kacie to everybody I know that needs a realtor. She excels at her job and…read moreshe makes dreams come true! If you are looking for a realtor that will fight for you, educate you about the process, and always have a solution for any problems that arise, then Kacie is the realtor for you! As first-time home buyers, we had literally no idea where to get started and Kacie helped us with absolutely every part of the process. From her recommendations of lenders and inspectors to work with to her vast amounts of knowledge and expertise as a realtor, we knew we were in good hands right from the start. This was a complicated purchase and every single time we thought there would be a set-back, Kacie came to us with a solution that got us one step closer to the closing table. We couldn't be more grateful for her support throughout this entire process. She never once made us feel like we were asking dumb questions and she fought to get us into our house. Kacie is the best at her job and you won't go wrong working with her!

Wow! Kacie and her team are amazing! She made selling out house easy! When we had some fixer upper…read moreitems she helped us find great people to help us! When we couldn't be there to let the people in to work on the items, she let them in! Kacie was providing small glimpses "teasers" of our home on her web pages before our home went on the market! Our home sold in the first month! Her team made it very easy to go through the process step by step. Even though we had already moved, the process was painless! We recommend Kacie! She is honest, upfront, helpful, and gets the job done!! Thank you!

This 1970ish building is home to Realtors and Property Management. Plenty of parking and staff is…read morequite courteous. Glad to pay a visit for my HOA payment.

Never responded to my inquiry called several times on different days and never received a responseread more

Adam Marrujo is the absolute worst. When my daughter declined his advance he promptly posted a…read morelease violation with bogus reasons along with a lease termination form on her door. Adam asked her to come in after hours for paperwork signing and key pick up. Adam then sent her a Facebook friend request. The other staff in the office are also rude and attempted to defend the issues they were informed about. To bad Adam does not spend as much time cleaning the properties he rent out like he does engaging in inappropriate behaviors with his female renters. Adam bullied my daughter and discriminated against me stating I could not have my service dog with me when visiting my daughter(I even have a handicap placard for my vehicle) The property had a STRONG STENCH of cat urine and my daughter and I spend hours attempting to steam vacuum the disgusting odor out. My 13 month old granddaughter received numerous bites all over her tiny body and Adam & staff tried to say it was mosquitoes when the bites were obviously too large. There was cat hair on the window sills and dust. The stove and oven were disgusting with grime and build up. The kitchen cabinets were sticky with buildup. Under the kitchen sink had a leak and upon further investigation it was obvious the leak had occurred for a long time,the wood was black in areas and soft. The dishwasher was unusable with grim and rust. The bathroom shower/tub had pain peeling off. There was back dirt and grime on all base boards. Renting from this company is a huge mistake,they rent slums.

Terrible ordeal. Having them manage my rental house cost me THOUSANDS. After a few years I decided…read moreto not come back to NM and had them put it up for sale, and during a hot housing market it sat for months without any buyer interest whatsoever. I finally had no choice but to move back and take control of the situation. They never bothered to tell me the tenants had wrecked the outside and left tons of damage inside - I wouldn't have bought the place in the shape it was in. Meanwhile I kept getting bills from them. Negligence and/or incompetence on their part left me in a mess!

Rude over the phone. Scheduled to look at property late in the afternoon, tried to call to see if…read moremight be able to view it sooner and instead they wanted to play phone tag between agents and the manager.

Excellent, honest and efficient real estate agent! It was a blast working with him on our project…read more Helped with maintenance recommendations etc. Best realtor in LC area.

There is no other real estate agent that is more reliable then Evelyn Bruder. The first time we…read morepurchased a home, she was extremely accessible, and helped us explore all of our options when it came to making the big decision of buying a home. Evelyn made us feel at ease and helped us with many critical issues that we would not have thought of as first time home buyers. Our confidence in Evelyn was so great that we have purchased more than one home from her. If we are ever in the market for another house, her team is who we will rely on.