Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

My wife's laptop needed a new battery, we took it here to see if they had a replacement. The clerk…read moresaid they would run a diagnostic first for $120.00 my wife thought he would do it for free. We said no thanks and ordered a replacement on Amazon.Its not the place it used to be .

Wow , wow, what a great customer service team . This store knows how important our phone is to…read moregrandma and grandpa to keep in touch with the people we love and love us .. we needed a new battery and within a hour we had one and we're back in touch with our 4 children and 5 grandchildren. This store is where customers mean a lot and it shows. Keep up the great work .

Very helpful staff, phone was done on time, no problems with my insurance, they called to confirm I…read morewas scheduling to bring the phone in, and Mario even put on the screen protector I brought with me at no charge

I am extremely disappointed with the service I received at the uBreakiFix - Mills Civic Pkwy…read morelocation. I initially brought my laptop in for a broken screen and paid a $57 diagnostic fee. I was told the screen could be replaced with full touchscreen functionality if I paid the higher price of $321, which I agreed to. The touchscreen worked intermittently for about three months. After repeated issues, I took the laptop to a nationally well known repair company for a full diagnostic. They determined that there was no proper driver installed to support touchscreen functionality, and that the touchscreen hardware installed was not compatible with my computer and never should have been installed. I returned to the Mills Civic Pkwy location multiple times--four visits total. Each time, the touchscreen would work briefly (2-3 days) and then fail again. Eventually I requested a refund under the 1 year warranty and was directed to Asurion. Asurion confirmed they could only reimburse me with approval from the Mills Civic Pkwy location. Despite providing an independent diagnostic report confirming the incorrect installation, I was repeatedly told to bring the laptop back again. Only after months of issues did they finally claim they would now install a new drive--raising serious questions about what had been done during prior visits. I ultimately lost all confidence in this location. I have had excellent experiences at the Ankeny uBreakiFix location for years, but the Mills Civic Pkwy store does not provide the same level of service or accountability. I strongly recommend avoiding the Mills Civic Pkwy location.