I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

My wife's laptop needed a new battery, we took it here to see if they had a replacement. The clerk…read moresaid they would run a diagnostic first for $120.00 my wife thought he would do it for free. We said no thanks and ordered a replacement on Amazon.Its not the place it used to be .

Wow , wow, what a great customer service team . This store knows how important our phone is to…read moregrandma and grandpa to keep in touch with the people we love and love us .. we needed a new battery and within a hour we had one and we're back in touch with our 4 children and 5 grandchildren. This store is where customers mean a lot and it shows. Keep up the great work .

Very helpful staff, phone was done on time, no problems with my insurance, they called to confirm I…read morewas scheduling to bring the phone in, and Mario even put on the screen protector I brought with me at no charge

I am extremely disappointed with the service I received at the uBreakiFix - Mills Civic Pkwy…read morelocation. I initially brought my laptop in for a broken screen and paid a $57 diagnostic fee. I was told the screen could be replaced with full touchscreen functionality if I paid the higher price of $321, which I agreed to. The touchscreen worked intermittently for about three months. After repeated issues, I took the laptop to a nationally well known repair company for a full diagnostic. They determined that there was no proper driver installed to support touchscreen functionality, and that the touchscreen hardware installed was not compatible with my computer and never should have been installed. I returned to the Mills Civic Pkwy location multiple times--four visits total. Each time, the touchscreen would work briefly (2-3 days) and then fail again. Eventually I requested a refund under the 1 year warranty and was directed to Asurion. Asurion confirmed they could only reimburse me with approval from the Mills Civic Pkwy location. Despite providing an independent diagnostic report confirming the incorrect installation, I was repeatedly told to bring the laptop back again. Only after months of issues did they finally claim they would now install a new drive--raising serious questions about what had been done during prior visits. I ultimately lost all confidence in this location. I have had excellent experiences at the Ankeny uBreakiFix location for years, but the Mills Civic Pkwy store does not provide the same level of service or accountability. I strongly recommend avoiding the Mills Civic Pkwy location.

I am SO impressed with the employees at the T-mobile store on mills civic pkwy! I was helped twice…read moreand each employee went above and beyond, wanted to get things just right, even if it took awhile(!). Amazing customer service!

Carina was here to help me today and she was WONDERFUL! I am a nervous wreck about technology and…read moreshe has me scheduled for an installation, she let me know prices up front, and I feel completely comfortable with what was chosen this afternoon! What a gem she is!