I bought a Groupon to fix my phone and of course I then cracked my iPad that same day, so I bought…read moreanother Groupon for the store. I can't thank Ryan enough, he did a fabulous job and kept me informed throughout the repair. I went to the store about an hour before closing. He fixed my phone right away and asked if it was ok to keep the iPad overnight. He called me when he opened and said it would be ready by the time I got there. He was a polite, bright young man and that business is lucky to have him. I wish I had some employees more like him. Thanks Ryan (The candy crush guy)

My problem was solved in a very timely manner and the owner/tech was knowledgeable about my…read moreinstrument.

Scott was phenomenal! Above and beyond!!! Highly recommend.A++…read moreThank you Scott for all your help.

Xfinity is the WORSE company I've ever seen!! They only want your business & then they leave you…read morehanging! They DO NOT care about (Older people/Seniors) that can't connect everything their self! We're new to Vero Beach Florida & we've never been treated with such disrespect! We were promised a Tech to come out but each day we waited till 9pm & then they'd send a text saying (sorry,next day next day next day) but no one ever showed up. Hopefully we will find a good company that cares about their customers. NO THANKS!!

We had been having issues with our bill for over 6 months. Many phone calls and online chats…read morelater, we were still paying for a phone we weren't using as well as a watch that we had returned. We decided to go into the store to speak in person and were helped by Kacey Marcellus. He was kind, patient and understanding. He got on the phone with a specialist and after some back and forth he got us our refunds. We we're so grateful for his help.

Another amazing visit at Verizon. The guys were professional, polite, friendly and was eager to…read morehelp solve my problem! Thanks to the Vero Verizon team!

The most Awful customer service for an over 30 year Verizon Customer…read more That's what I get for not going to a corporate store. I am knot sure who the TCC owner is, but i do know for sure, I will be moving my account to AT&T on Monday morning, first thing. I ve never had any good experience at any Verizon store, but this guy could be in charge of teaching the rude Classes.

Go see Patti, i was avoiding upgrading my phone because of the hassel of getting all of my apps,…read moreemail etc working but she walked me through everything and the new phone is working perfectly after 45 mins

Adriene, the store manager, was quick to help me with the phone I had bought from Apple. I was…read moreshocked to learn that if I had actually gone to a A for my new iPhone SE, it would've been free with a trade-in. So much for the for $450 I paid at Apple. The Apple phone did not come with a Sim card. All my previous AT&T phones always have a Sim card. I know where I will buy my next new phone. From my very friendly and helpful local AT&T store.

They are so incompetent. Can't answer simple questions about billing and couldn't/wouldn't set up…read moremy new phone

Best AT&T staff yet. I came to this store with a complicated sign up for TV and Internet and have…read morebeen helped, with patients, by David Bailey. I have pestered him with questions over past week and I have been received with kindness and professionalism. I will recommend him, and this store, to all my friends and neighbors. Ron H.

From the owner: AT&T, serving over 81 million wireless customersread more

This has been one of the worst customer service experiences I've had…read more I paid for a protection plan, scheduled service twice, and no one showed up either time. No call. No explanation. Nothing. This service company Assurance keeps assigning is almost impossible to reach, and when you finally do, they act like your time doesn't matter. What's worse is that Assurance knows this--because I complained after the first missed appointment--and still reassigned the same unreliable company again. I even contacted Home Depot, where I bought the appliance, and was told I had to keep dealing with Assurance since that's the insurance I paid for. So basically, I paid for coverage and got stuck in a loop of missed appointments and finger-pointing. I read one review stating that it is not this company's fault when they do not show up because one as a customer has to call them after being assigned by Asurion. This review explains that the procedure is that us as customer have to call the company once Asurion has assigned our claim/repair to them because they are not informed about it by Asurion. Well, both times we did just that, as soon as I our case was assigned to them, I called them and they confirmed the appointment and stated that the date of the service, they will call with a more accurate time slot. Both times we made arrangements so either my wife or me would be here waiting because we did not want our daughter or my mother-in-law or my brother-in-law handling this. We kept calling this company to inquire what happened with the service appointment, but they were either impossible to reach or rude and less than helpful when reached. Talking about this experience with my sister, we found out that she had the same bad experience of no show and rude answering from the staff. Reading all these reviews I can see that this is a pattern with them, and following the steps that the one favorable review I read here was not the solution. I wonder if this is part of the reason Home Depot has Allstate now instead of Asurion. It is a shame that one gets no service after paying a 5-year insurance. Bottom line: I paid for insurance and received zero service; we contacted the three parties related to this claim, the vendor, the insurance, the service provider assigned to our case, and we were trapped in a loop of non-compliance and finger pointing. I have lost my confidence in Home Depot, for they keep this going, and in Asurion for they keep assigning the same provider. I would be looking at other stores to do my purchases. Save yourself the frustration.

Don't try to get a hold of these people, they don't return phone calls, they don't check…read morevoice-mail, half the time voice mail is full and you can't leave a message. Then they close out your ticket with Asurion when they never even called you back! Was trying to get my TV repaired with the Asurion insurance through BJ's what a joke! Now I have to start over again with a new claim and I made sure I would not get this company again! I'm not even sure they exist!​ Thanks A1 for wasting my time and bow I still with out a TV during the holidays no less!

Great service from this local and sole proprietorship. I received a clear assessment and price…read moreestimate. The work was done ahead of the promised turn-around time. James was great.

My phone was so messed up. Kept going to a black screen and had really hard time restarting. I…read morecalled and these guys were so helpful on the phone. A few days later I couldn't take it anymore so I brought my phone in. They had it fixed in under an hour! My battery was so close to catching on fire that when they opened the phone case, they found the battery was smoking! I got lucky... Great Service, very reasonable price and am definitely recommending them to everyone for their cell phone repairs!