Worked with Gabriel in the Summerville location. He was awesome. He fixed the problems I was having…read morewith my iPhone and iPad within minutes of walking in. Great experience!

I went to get a warranty replacement for the screen protector on my cellular phone. I found the…read moreprocess easy and the transaction straightforward. The space was small but neat. The employee assisted me promptly ensuring my issue was resolved.

Rigamaroles, I went thinking it would be beneficial but I see nothing has changed with this…read moreprovider. The price of a 17 is the same everywhere so maybe they don't need a new customer so let's just stay the way we are. No desire to help and gain a new customer, maybe it was a long day so why not take a part time job Au revoir verizon, will stay with my current provider

Huge dude at the front has a horrible ego problem. Poor guy doesn't realize he's just another…read moreemployee. Everyone else is super nice and helpful!

I been with them for years. I just went to the one in Azalia Spuare Summerville ,SC to for a…read morerepair. They are very quick and knowledgeable when it comes to cell phones. The store was very clean, the reps were very friendly, courteous, and helpful. I highly recommend this Company.

The staff at this location always greets me as soon as I enter the store, quickly offering…read moreassistance. The store is very neat and organized and the personnel are professional. There is parking in front of the store and a variety of other business to browse while in Azalea square.

I was a heavy fun of Best Buy in the early 90's but that was before Amazon…read more This particular store is same size as others but it took a while to find someone to help me with my search for a dual dash cam and by dual I mean one in the front and one in the back about 18 feet away. Out of stock or they don't make them

Josh the "manager" and all his employees are somehow ok to stand around, roll around in wheel…read morechairs (not that they are disabled) but because a fire alarm went off (the the fire deposit already went through and verified is a false alarm) no one can pick up items paid for at the store. Is there an emergency Josh? Or did you just want to get off early on a Sunday?

Metro by T-Mobile on Old Trolley Road in Summerville is a great place to get cell phones and mobile…read moreservice for a good value. The staff here is very helpful and knowledgeable at getting you set up with everything that you need quickly and effectively. Good experience shopping here.

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Amazingly slow, sooooo slow. Not enough customer services reps on site, and those that were looked…read moredefeated. Took the 'new' modem home, spent 4 hours on phone with service, to be transferred between 6 techs, to be finally told by support I would have to return it for a replacement. This will be 6 hours of my life that I will never get back. The customer service was very good and understanding, even jokingly asked if I wanted to switch phone service and we both laughed.

We recently cancelled our service. After a month we received a bill for the following month. We…read morecalled them and of course they had no record of the call to cancel. We asked for our payment back, they refused to return it. They told us we had to take the equipment we had to the Spectrum store to turn it in. I went to the store on Main Street in Summerville, SC this morning (6/17) around 11 AM. I signed in (Rich M) and waited. They had two people working with two customers. During the time I was there 3 additional customers came in and signed in. At 11:25 AM the two spectrum people were still working on the same customers that were there went I came in. I waited another 5 minutes and one of the spectrum people finished with the customer he had. Then he got up and left the room. I was completely frustrated at this point, so I left. I still have the equipment and am trying to figure out how to return it. We left spectrum initially because of poor service. We lost internet service 2 to 3 times a month. I highly recommend that anyone wanting to get internet service go elsewhere. These people are incompetent and do not care about customers.

Made an online appointment through their site for an iphone screen replacement for last Friday…read moremorning at 10:30. I received a text back confirming that they "had the screen" and quoted the price. When I arrived and verified with "Nate" that I was there for the scheduled appointment, I was told that "oh no, the techs don't get in UNTIL 11:30 to do the repair". I'm sorry, what?? What type of business schedules a repair for an hour before their employee arrives. Needless to say I was not waiting around for a solid hour and then likely another hour for the tech to actually show up for his job and do the repair. Additionally, Nate didn't really see the problem with this at all and barely apologized.

Reasonably priced and quick-working. The hdmi port in my ps5 broke and they repaired it and had it…read moreback to me in 5 hours. Thanks for the help

This location is perfectly situated in the shopping center right at the entrance. We were greeted…read moreby Mark and he assisted me with my new phone. The store is well lit - lots of new devices - and they are preparing for their Black Friday Sales!! Very airy feeling - the employees had a great sense of humor. Very cute seating area with a huge TV screen and surround sound. Mark assisted me and continued to check on my phone while it was transferring data. Mark even provided great recommendations for the Charleston area eateries. Thank You Mark!!!

Not a single employee said hello or even looked in our direction. We stood around for 10 minutes…read morewaiting to be added to a wait list or even have someone acknowledge our existence...no one ever did. Save your time and energy and go somewhere else.