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Cricket Wireless Authorized Retailer

1.0 (1 review)
Closed • 10:00 am - 7:00 pm

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5 months ago

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CPR Cell Phone Repair Leeds

CPR Cell Phone Repair Leeds

3.0(2 reviews)
0.0 mi

I had two item a with cracked screens, one cell phone and a tablet, they fixed the cell phone in…read moreless than 30 minutes. I took about a week to work on the tablet ,when I picked it up the screen was lifting up and the battery would no longer hold a charge . they said they would warranty it it has been 2 weeks,all the contact i would receive was when I inquired about the status of my tablet.I contacted them today 9/9/22 ,I was told it's not ready, give them till the end of the day.I don't know if it's just the Leeds Alabama store that has such poor customer service ,all ways an excuse, and employees have a bad attitude when you call them out on it THINK TWICE BEFORE USING THIS ESTABLISHMENT

From the owner: Established in 2021, CPR Cell Phone Repair Leeds is a local electronics repair shop specializing in…read morethe repair of the latest iPhone, Mac, Samsung, iPad, and computer models. Whether you are in need of a screen replacement, battery replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair Leeds. From the newest iPhone and Samsung Galaxy models to the iPad Pro and Microsoft Surface, CPR Cell Phone Repair Leeds is your one-stop repair shop for all things electronic. We specialize in fixing smartphones and tablets of all makes and models. As your trusted Leeds iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to cell phones and tablets, we also fix computers and laptops by popular brands like Apple, HP, Lenovo, Acer, Asus, and Dell. Whether you have a hardware issue like a broken screen or software problem like malware, you can depend on us. Laptop running at a snail's pace? We fix that too. Being one of the best repair shops near you, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week after a repair, or one year after a repair - we are only a phone call or email away. Contact CPR Cell Phone Repair Leeds today for a free quote.

Best Buy - Birmingham

Best Buy - Birmingham

2.3(53 reviews)
13.7 mi
•$$

Pick up Best Buy orders are the way to go for me. I prefer not to go through the hassle of…read moresearching through the store for what I want or need. You may be waiting for a while depending on how busy they are, however, it works for me. Place your order, park, notify, wait. The in store experience isn't bad for those that want to go in. Typically lots of associates and you can see how the electronic work and look up close and personal.

I received a text from Best Buy stating there was an issue with one of my three large orders…read more Two of the orders included multiple TVs, mounts, hardware, and installation services. The third order included two refrigerators and a set of individually colored panels, totaling around 12 line items. When I logged into my account, there was no indication that anything was wrong with any of the orders. I chatted with support, but all they could provide were the scheduled delivery dates -- no real answers. I decided to leave it alone and checked again about a week later. Everything still showed as "good." Since I needed to reschedule the delivery dates anyway, I was able to reschedule the first two orders without issue. However, when trying to move the third order (the refrigerators), I found I could not reschedule it at all. I contacted support again. The first rep once again could only tell me the scheduled delivery dates -- no explanation. I requested a transfer to someone else. The second rep, when trying to move the fridge order, discovered the order had already been canceled, even though nothing in my account showed any sign of it being canceled. No email, no notice, nothing. The agent then had to manually cancel each individual line item from the order, which took over 20 minutes. (The system was running extremely slow -- for example, when I tried rescheduling, each time I clicked to change a month it took 25+ seconds to load.) After over an hour online: We successfully rescheduled two orders. One order (the refrigerators) was confirmed canceled -- but only because I intervened. Otherwise, I would have sat around waiting for expensive appliances I paid for that were never coming, with no communication or warning from Best Buy. Today, I went back into my account to double-check everything -- and now it's showing part of my orders scheduled for the correct new date, and other parts still stuck on the old, wrong date we just changed. Now I'm forced to go into the store to try to fix this in person -- and based on past experience, that's usually even worse. You typically get young kids who barely know the system, looking at you like you're crazy for expecting them to actually make an effort to fix anything. For a global company, this is a completely inadequate system. It's unacceptable that a customer has to dig, chase, escalate, and physically go to a store just to get basic information and support. Best Buy seriously needs to fix their customer communication, their system performance, and the attitude in their stores.

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Best Buy - Birmingham
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Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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