Very disappointed. I googled services and found their website stating $45 flat fee for Fort…read moreLauderdale area and we leave on our cruise in a little over a week. I contact them and this guy is busy but his partner company will take care of us! Oh boy, watch out for the false advertising people! $78 to hold our luggage for 5 hours! Why even post prices if you can't honor them? Needless to say, we will take our 2 bags with us!

I utilized the service this week when returning from the 2018 Zumba Cruise. My friend and I had a…read moreflight home at 7 pm but we arrived back to port at 7 am. We wanted to explore Miami but did not want to lug our bags with us. I submitted a request via the website and Jesper replied right away! Everything was set up before we departed for the cruise. Our cruise was amazing! Upon arrival back to port, Jesper sent me a text message before I had a chance to contact him. We disembarked at about 8 am and met Jesper at about 8:45. He grabbed our bags, loaded them into his clearly marked vehicle. We then called an Uber and were off to South Beach for the day! Because it was a Friday, Jesper advised us of the heavy traffic in the afternoon as we were scheduled to leave from Fort Lauderdale International Airport. Originally, we requested a 5 pm drop off for the bags but sent Jesper a text to changed to 3 pm just to be safe. Jesper was happy to accommodate the request. Overall, great service. I will definitely use Bagboys again if the need arises. Thank you, Jesper!

This was a beautiful hotel right on the beach with a friendly staff. The view was wonderful…read morespecially from the 5th floor. The experience was. great. The hotel has two restaurants. One on the first floor. The food was great. The table service slow. The outdoor seating area was nice. It was nice to people watch. The second restaurant was by the pool. That was a good spot. It just had a nice fun atmosphere going. It was my favorite spot. The spa was nice. It had a nice jacuzzi, steam room, and sauna. It was a little cold. They do massages, facials and nails. They had different types of tea selections in the relaxation area and I was glad they did. The staff was great. The service was good.

Came here for the rooftop R&B event. The hotel itself is very nice front desk staff very friendly…read moreand accommodating. Valet would benefit from being informed on hotel pricing and events being hosted at the property. We received the run around due the lack of knowledge for this event which advertised 3 hrs free of valet parking for those attending the event. But, the kind and informed front desk staff sorted it all out. Overall the R&B event was mid, but the drinks, food and the view from the hotel were excellent.

We just wrapped up a land and cruise trip that was comprised of 8 days on land a week long cruise…read more We began in Fairbanks and stayed at the Fairbanks Princess Riverside lodge (separate reviews for all lodges so check those out) then moved to Princess owned lodges in Denali, McKinley and finishing in Kenai. We boarded the ship in Whittier Alaska so this review is regarding our onboard time. We booked a Reserve class Mini Suite which was at the very front of the ship L108. We did this as the room has a large balcony above the bridge and we wanted excellent views of the glaciers. The room itself is very large, nice entrance and closet space, as well as a sitting area with TV and comfy bedroom with another TV and an incredible view out the bedroom room . I will say we were a bit spoiled as to food quality on land and the ship food simply isn't measuring up. Salmon, halibut, steaks are SO DRY and overcooked unfortunately. Soups are bland (corn chowder and salmon chowder specifically) and watered down. I know princess isn't known for food quality but yikes; it's been rough. Service from the staff is great to excellent- they are working hard to please even though there are obvious cuts. We did purchase the premier package and although they made cuts to the program in July of 2025, since we purchased BEFORE then, they are honoring what we purchased- so we have unlimited fitness classes for example (that's gone from new purchases). The entertainment has been excellent and we are never without 'something to do' when we are sailing. The captain has kept us abreast of any issues as well.

I have to say that, so far, I genuinely regret choosing Princess Cruises. My friend made the…read morereservation and purchased the package, and since I had never taken a cruise in the U.S. before, I trusted her judgment and went along with her choice. I have cruised with MSC in Europe on a Mediterranean itinerary, so that is really my only point of comparison. The two cruises were in a similar price range, but the overall experience has been completely different, honestly, day and night. One of my biggest frustrations has been the additional charges. I paid about $480 for internet, and the plan can only be used on one device at a time. If I want to switch between my phone and another device, I have to go into the app and manually swap devices. On my MSC cruise, I paid around €100 for internet, and I remember both the service and overall experience being much better. The dining experience has also been disappointing. On MSC, we were able to make restaurant reservations and enjoy different dining options throughout the cruise. The ship was newer, beautifully decorated, and, most importantly, everything felt very clean. Unfortunately, this Princess ship feels quite old to me, and in several areas I have noticed a musty or mold-like smell. I have also been surprised by some of the extra gratuity charges. For example, we noticed an $18 gratuity charge associated with dining, which was mentioned in very small print at the bottom of the menu. I only realized it after seeing the charge on our account. On another occasion, during formal night, champagne was being handed out and appeared to be complimentary, but we later noticed another gratuity-related charge. These types of charges should be communicated much more clearly upfront. The buffet has probably been one of the biggest disappointments. The food quality has been mediocre in my experience, and the variety is extremely limited. On MSC, I remember being able to choose from several different cuisines and food stations representing different countries. Here, the selection feels repetitive and much more limited. Customer service has also been inconsistent. With a few exceptions, many of the front-desk and restaurant staff members I have interacted with have seemed impatient or unfriendly. A Brazilian staff member in one of the restaurants was especially pleasant, and our cabin attendant, Fred, has been wonderful, friendly, professional, and one of the few people who has consistently made us feel welcome. Another frustrating example: I called to request a bottle of water for my room, fully expecting to pay for the water itself, but I was told there would also be an additional $5 charge just to have it delivered. At this price point, these constant extra charges start to feel excessive. The pools are also quite small and crowded, and, personally, they have not looked clean enough for me to feel comfortable getting into them. The ship also seems to move quite a bit, although that may simply be related to the ship's size, weather, or ocean conditions. The passenger demographic on this particular sailing also skews considerably older than I expected. There is absolutely nothing wrong with that, but it does affect the atmosphere and entertainment, and it may be something younger or more active travelers want to consider when choosing a cruise line or itinerary. Overall, my experience so far has been disappointing. Between the condition of the ship, limited food choices, extra charges, internet pricing, and inconsistent customer service, I have not found anything significant that makes Princess stand out in a positive way. Based on my experience on this sailing, I personally would not choose Princess Cruises again. Compared with my previous MSC Mediterranean cruise, which was in a similar price range, the difference in value, cleanliness, dining, and overall experience has been substantial.

So this is my second time staying at this lovely motel. The first time I stayed two nights, and…read morethis time just one. I'm a huge fan of mid century modern anything and I love the old school vibe of this place. The owners are great! Communication is excellent and you can tell they take pride in the motel. It's close to the beach which is awesome and they provide chairs and towels for you to use. I asked for the same room on my second stay as I really liked it and they accommodated that. The bed is comfy, the room was super clean both times. I'll continue to come back when I'm in the area.

The front desk staff were welcoming & efficient. The elevator worked but the door almost shut me in…read moreon my way out. It hit my arm so do be careful if you aren't taking the stairs. There is a freezer, frig in the room but you'll need water & ice. The ice machine was out of order & the vending machine was sold out of water. The pool area was nice, plenty of seating. The room was clean & also had a microwave & coffee maker. The bathroom was nice, loved the shower & sink. We did have to ask for more toilet paper, we only had 1 roll originally. The bed & bedding was comfy, plenty of pillows. The air in the room worked well. There were many outlets to charge personal belongings. The location was nice, not too far from everything. For the price, I would definitely stay here again. Enjoyable time!

We really enjoyed the hotel. Great customer service. Super clean and well kept. Enjoyed both the…read morefood and patio. We will definitely be back. Super convenient location.

If you're on a tight budget but still want to be close to the beach then this place is for you…read more A small hotel directly facing the beach across the street sits Snooze Large rooms with beach decor plus they give you free towels and beach chairs to use The bed was horribly uncomfortable and the walls were paper thin so you could hear everything all night There is a super cute rooftop where u can lounge but no bar or anything but great view Staff were nice and friendly For the price this holds up well

The line to get picked up from this station can go around the block! But it's got a decent location…read moreand we were at the beachside hotel within 25 min. We went back home from this station a few days later. It was easy to get in and through security. We headed to the premium lounge - there was one other person there. I tried to get some wine from the spigot and I could not figure it out. Luckily- the one person there had done it before. He showed me how to have to select the wine on the electronic part to turn on the spigot, and then you can pour. The Orlando station has wine but doesn't have that electronic control board. So that was confusing but I was happy for the assistance from a random person. Thank you random person! I tried two of their wines and made myself a little dinner plate. They had meatballs in marinara and a chicken Alfredo fettuccini dish in the hot part. The cold part had a charcuterie board with rolled up meats and sliced cheeses. They also had hummus with pita and garlic bread. There was an attendant that came through to check the stock and replenish things. They brought a brand new meat and cheese plate while we were there. They're not checking very closely though because there was a long piece of hair tangled around the utensil for the fettuccini. Pretty gross but also that's what you get when it's an unattended buffet. There was plenty of seating and each chair had a port to charge your devices. We were comfortable as we waited for our train to arrive. They have non alcoholic drinks as well as coffee and teas.

Excellent 10/10 No…read morenotes I've been to South Florida several times over the last 12 weeks.( I have adult children who each have wanted to vacation with me, but their schedules didn't align). Each visit, we've opted to take the Brightline from FtL into Miami. The train is economical, fast, efficient and clean. You can purchase tickets at the customer service desk or online. The station in FtL is small in comparison to the large expansive station downtown Miami. The Miami location has multiple eateries and plenty of seating. Trains operate on an every hour basis. I used the option to keep from driving into the city and paying for parking.

Upon entering the balcony room, we found a cup with cigarettes and ashes all over the balcony…read more Our room attendant was great for the first 3 days then got feisty on the last 2 days. Ended up with 3 missing items - cretit card and ID. Post cruise services is a joke and their customer service is well below mediocre (at best). The lost and found system is ridiculous and leaves you feeling like once you're off their ship, you're SOL. Bring you in a limo, send you home in a cab kind of vibe. The crew is hit or miss. Some people enjoy their job and even if they don't, you won't know. Some people however are miserable and it shows through their lack of professionalism. There is room for improvement, however, this was my first cruise with MSC and I do not think I'll be returning anytime soon. If I just want to take a quick cruise to jump in island water, maybe, but If I want to take a serious vacation and enjoy the entire experience... I will cruise with another line that I have had multiple top tier experiences with.

I've cruised before, and i can honestly say my recent trip on MSC worl america was the most…read moredisappointing cruise i've ever taken. If you are thinking of booking, do yourself a favor and look at another cruise line. First of all, the premium beverage package is a scam. Imagine my disappointment when my room steward told me the drinks from my mini bar were not included. Drinks over $16? You pay the difference, thats not premium, that's misleading advertising. I had a balcony, and it did not come with any ammedities like robes, slippers, toiletries...all the above were complimentary in other cruise lines. The buffet was another let down. Fatty, unhealthy food options with barely anything balanced. If you care at all about what you eat, you'll be frustrated. But the absolute dealbreaker for me was the customer service. At the specialty Japanese restaurant, our waiter told my group of 4 that plum wine was included with the meal. Two of us had the drink packages, two did not. We told the waiter this and he assured us it came with the meal. The two without the drink package were charged. When we raised the issue, the restaurant manager, Steven, was shockingly rude. Instead of listening, he dismissed us, insisted his staff wouldn't say that, and basically accused us of lying, over a $12 charge. He made us feel humiliated and disrespected. That interaction alone was enough for us to never sail MSC again. When a cruise line's management calls its guests liera rather than fix an obvious mistake, that tells you all u need to know. MSC hides behind fine print, skimps on food quality, and shows zero respect when issues come up. I will never give them another dollar, and as someone who has over 7 cruise under her belt, I'd strongly recommend anyone considering them to look elsewhere. There are plenty of cruise lines that actually value their customers.

Staycation approved!…read more We spent a few nights at the Conrad Fort Lauderdale Beach this summer (in August) and really enjoyed it. We used points benefits from one of our credit cards. The location is fantastic, as it is directly across the street from the beach. Hotel guests have access to beach chairs, and can order cocktails while sunning on the sand. Check in was smooth, the staff was friendly and helpful, and there are even free bikes available for guests. Our upgraded suite was beautiful and had a small kitchen, which was a nice bonus. We had a partial view of the ocean. The bathroom amenities deserve their own mention. The shampoo, soaps and lotions were AMAZING. It's called Byredo, Mojave Ghost. Of course, I looked them up afterward and quickly realized why they were so good and came with a hefty price tag. The rooftop pool has a bar nearby and plenty of opportunity to just relax and do absolutely nothing, which is kind of the point of a staycation. There are two restaurants on property. The Italian restaurant was merely okay, but the Asian restaurant was excellent, and had Beautiful views of the shore, great food, and both the brunch and dinner menus were impressive. The gym is on the smaller side but had everything we needed for a workout. Even included a Peloton. I took a complimentary yoga class on the beach provided for hotel guests. Towels were provided so all I needed was my water bottle. Overall, this is a great South Florida staycation spot. Great location, beautiful property, excellent amenities and genuinely lovely staff. We would definitely come back.

Amazing location on fort lauderdale beach :) we can for a work retreat so we spent lots of tim3 in…read morethe building and everything was super clean and professional, great staff! Only thing was that we had some trouble when we rented the bikes and since they're hosted by a third party, the conrad staff could only do so much. Otherwise, amazing rooms!!!