Amazing presentation from the onsite Cresent agents Josh And Brenda at the new development Avenue of the oak ! They truly made me and my client feel at home ! This is an awesome community that I would consider for my self as well friends ! Can't wait to come back in a week or so to see the montague floor plan in its next stage of construction! read more

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Speaking of ONLY the sales team Amanda Nichols was kind and knowledgeable. She fixed and resolved issues we had along the build process. Even with delays she made delivering bad news not so bad. I highly recommend Her for her knowledge, professionalism and the fact that she cares about each and every customer. read more

Not one wall in our home is square, which takes out the possibility of an accent wall. The base molding is therefore crooked because of the walls, especially noticeable in long hallways. The painters were horrendous, they left paint all over my floors, driveway and patio. I was told what to buy to get it off, seriously, get the slobs back here to clean it up. Behind our stove the drywall has holes that we're not patched and was never painted, sloppy workmanship for sure! (throughout the house) The cabinetry is the cheapest material ever, if one was to leave any moisture on the shelves of the cabinet the cheap fake wood bubbles and buckles. They have "Blue painters tape day" where you identify issues you find in the house, they took care of less than 10% of the issues. They need to call it "dream destroyer day". When they came back to fix things there were two additional problems for every one they were supposed to "fix". It wasn't worth the effort. The cheap things they put in the house (lighting, door hardware) were probably K-Mart leftovers before they went out of business. Our Craftsmanship package has half round and half square on the windows, seriously, they should have been all the same. Charlie Binns sold us the home and was a complete liar. I specifically asked about the noise from the airport and the freeway, he said "it's so quite", I need earplugs to be able to sleep at night because of the freeway traffic noise. He also asked us if we wanted "tall toilets", no, I'm 5'4". We were given toilets appropriate for a kindergarten classroom, "tall Toilets" are ADA height, probably what 95% of America has in their home. Crescent Homes even went cheap on the toilets, and their ignorant sales associate couldn't explain things appropriately. Maddening!! If I'd have purchased our home on Amazon, it would have been returned within 30 days. You'll spend at least a good year discovering things wrong with the house and either fixing it yourself or paying actual professionals to do the repairs. Avoid Crescent Homes at all costs!!! Buyer beware!!! read more

They have claimed a pool is coming soon to our neighborhood for SEVEN years with zero progress. They wouldn't even show to our one HOA meeting of the year to address concerns of the homeowners. Lies, misdirection, and lots of questionable moves by Crescent. read more

I brought my team out to check out this new community Avenue of Oaks. Josh and Brenda gave an excellent presentation and the community is beautiful. Hidden gem in West Ashley. read more

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Save your sanity and DO NOT buy a crescent home. The quality have went so far down it's not worth your sanity or money. They hire the crappiest painters, roofers and builders. I'm having to fight to get things repaired that should have been done properly. This was supposed to be my dream house, I decided we will sell in 2 years. The quality is poor. If you're reading this review and considering buying a crescent home DON'T. read more

We purchased a home from Crescent a little over five years ago. The purchasing process had some issues as one should expect, not with the Crescent agent who sold us the house, but with Crescent Coordinators and Sub-Contractors who built it. Things like, installing the shower on the wrong side of the bathroom, installing the slop sink on the wrong side of the garage, installing the exterior gas outlet in the wrong location, not wiring switched outlets as paid for, that sort of thing. Total lack of communication between the Coordinator and the subs. Further, Crescent consistently went on the cheap with things like, not installing isolation valves on the on demand water heater, making it impossible to service properly, light fixtures, bathroom exhaust fans, garage doors and the paint. All of which have had to be re-done since closing. In addition, the common area has a retaining wall (which has failed) with drains (that have failed) and has to be replaced at the cost of the HOA (which Crescent couldn't wait to dump btw). OK I get it, they want to maximize profit. America right? Well, maybe. Not. While all of that is infuriating, what is worse is the total lack of oversight and responsiveness we have encountered with the problems. Several months ago we started seeing grout bubble up from the Master Shower and begin to slowly coat the floor of the shower. The yahoos who tiled the bathroom had dumped the unused grout down the drain, where, over time, it hardened and began to back up and bubble up out of the drain. The shower was always a "slow drainer" and now we know why. I managed to fish out a large (several inches) solid piece of grout from the trap and problem was solved. The final straw for me however is associated with the photos attached. You see, yet another Hoople Head did not install the drip edge properly over our main window and over the last 5 years a very slow leak built a nice ecosystem for airborne termites. For the heck of it I called Crescent and much to my surprise the gentleman came out to investigate. That was the end of that. Crescent goes through these post problem managers like no ones business. He bumps it it up to "Upper Management" and that's the end of that. I wish I could say I was the only one in my neighborhood with these types of problems and (lack of) responsiveness but I am not. It is very hard to accept this type of behavior from a business who, in the end, is responsible for creating what to many is the largest investment of their life. Their home. Bottom line is that in Crescents case, like with my window, the rot starts at the very top. Ted Terry-Owner. As I remember the Coordinator was so very keen on getting "all 10s" on the final review after closing. Absurdly keen. Oh the irony. Check out their lousy rating at the Better Business Bureau. Thank you Yelp for giving me an outlet to vent! Buyer Beware. read more

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Overall the house is fine however, nail pops will be the death of me. We recently had our one year warranty for cosmetics done provided by crescent homes. It took months of cancellations to finally get the work done. Last month we thought all the repairs where finished but unfortunately they did not actually repair the problems ( for the second time), they just covered them up... Again.Now all the nail pops that were "fixed" are crumbling and I will never buy a crescent home again. I know that nail pops are normal in a new build ,but they were not fixed properly to begin with. read more

Well, Crescent Homes has done nothing since disappoint from DAY ONE! We have now found out that after they blamed my husband and I for our flooring being wrong THEIR agents NEVER submitted our "change order" (we put it in approximately 5 days after our contract). The floors were just fixed today on a 9 month old home!! And NOW to make it even better, today we hang a TV in our loft and decide to route the wires through the wall, and what do we find?! Trash! Their employees threw TRASH in our walls!! Not to mention the open beer we found on site at another home in the process of being built! So not only do they use our homes as trashcans, but they drink while on the job!! And here they are posting about winning awards! Do the people giving these awards know these are their low standards?! I doubt it! Shame on you Crescent Homes! My advice... STAY AWAY!!! FAR FAR AWAY!! read more

Do not build with them. They have abandoned Twin Lakes on Johns Island completely. A pool was guaranteed when we signed at the end of Phase One of building. We were then told that the pool was the beginning of Phase Two. That was over two years ago and they have made no efforts to even start the process of Phase Two. The reason myself and numerous others picked this neighborhood was because a pool was going to be available. Not only have the built us and left us, the construction of our house is lacking. We have floors that creak in every room, they were supposed to redo the back door after water got in our house 3 months after moving in and they "fixed" it but never came back to repaint the trim and door when they repaired it. Their customer service leaves a lot to be desired. Wish i waited another year and built in the Pulte neighborhood next door. read more

Building a house with Crescent Homes in Thompson's Station, TN in Tollgate Village. From the outset, the relationship seemed off. The salesperson was dismissive. We liked the community and house design and decided to buy, anyway. Since then, things have not improved. We are on the fourth project manager overseeing the build, which has stalled multiple times. We have pointed out errors and the Crescent team ignores and excuses them to the point of lacking truth and credibility. It took a lot of cold-calling generic numbers in the home office in South Carolina to get a response from anyone but our Nashville-based salesperson. The VP there has done nothing but defend his team's poor performance. The house seems fine. The customer service, communication, and personal integrity is sorely lacking. read more

Thank you Crescent team for giving us a beautiful house and a great service. You guys are the best. Thank you again and best wishes to Crescent. read more

Waited almost 8 months from the time of signing the contract for the house to be started, for Cresent to jack the price up almost 30k, a week after finally having our pre-construction meeting and gave us a week to except the increased price or walk away with our deposit and was told they will be building the house either which way. Then ignored phone calls from myself my wife and my realtor in attempts to find some middle ground. Wasted 8+months of our time and lives to now have to start over with a different company. Very shady and greedy company. WOULD NOT RECOMMEND using this company!!! read more

The second we closed on our house, the disasters began. We were promised the world but they have failed us on every account. From the disastrous paint job, to no pressure washer coming out, to debris left everywhere, a half-assed job on our kitchen, broken pendants, our vent above our stove completely left undone, a huge hole in our wall due to a "leak" that was just found overnight, the list could go on and on. We asked for these things to be fixed before our movers came but instead they asked us "do you have to move in today?" After you purchase a house, are you not supposed to move in?! This house was the furthest thing from move-in ready and I'm completely disgusted by the lack of care and concern. My husband and I paid a lot of money for this house, our first home, and for our point of contacts to not respond or take action, we are already regretting our decision to purchase. UPDATE: 8 weeks from what was written above... We have the same and now MORE issues than originally thought. We found a lovely bottle of pee left in our attic that our contractor ASSURED us he would sweep and clean before moving in... you can guess how that went. Our "leak" they found on closing day, was not addressed until today. 2 months later. Turns out, the a/c has been dripping into our walls and the leak has caused so much damage that they will have to rip out the entire drywall, let dry and replace. Can only imagine how long that will take. Our contractor has to be contacted by us DAILY to remind him what we are still needing/waiting for or nothing is accomplished. Still waiting on our kitchen issues to be addressed, our broken pendant to come in, all the chipped tile in the master bath to be fixed, among countless other issues that have went untouched for TWO MONTHS. Please see attached pictures for just a small dosage of what we're dealing with. Do yourself a huge favor, seek any other company to build with. read more

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We are in love with our house and so happy to live here! We love the location of our home as well. When we first started the process we were told promises by different people working here that never followed through on. This was disappointing. when we started working with Alex and Brenda things were much better! Brenda and Alex were proactive and involved with helping get what we wanted. Brenda always answered all my phone calls and emails in a timely manner -always with a good attitude! our house is absolutely beautiful and I would recommend working with Brenda and Alex! now if Brenda and Alex were to leave I'd make sure to stay alert to who you are working with because our original workers we started with were not responsive or able to follow through on their end of promises. read more

We have decided to move to the low country and have been looking at different areas. In that search, we toured avenue of the oaks. Our sales contact, Julie, was very helpful and showed us the Cottingham model. Even though it has a lower price, we thought it looked great. I especially like the big front porch. read more

Started building phase 2 of our neighborhood by clearing the land and laying the roads over a year ago. Then they completely stopped work and disappeared. The property is going to weeds and trash lays all over. We were supposed to have a pool 7 years ago and still don't have one. Walking trails are just unkept gravel through woods that has been forgotten about. Workmanship even for a starter home is poor. cause they haven't completed the neighborhood Crescent employees are our board members. Don't have names or contact info, yet they decide what happens in our neighborhood with our HOA fees. read more

These folks go above and beyond for their clients. Their customer service is amazing and quite unmatched. They are extremely knowledgeable about the areas they are working in and have tons of interesting facts to go alongside. If you are thinking of moving to an area where they build do yourself a favor and see what they have to offer! Ill definitely be referring people their way! read more

DO NOT ENGAGE with Crescent Homes. Their contracts are written in such a way that they are not accountable for anything and the buyer takes the brunt of every problem. They tell you they will be with you the entire process and keep you updated on changes but they leave you hanging and the buyer has to be very aggressive to get answers and updates from these people. If you like to be lied to and misdirected these folks are what you're looking for. If you want direct answers and to be treated fairly - STAY AWAY FROM CRESCENT HOMES. read more

Anyone who is thinking about building with crescent homes should think twice. They have some of the shoddist workmanship that I've seen in a new build, drywall isnt flat, rooms aren't square and they lie about the products they use. If your going to spend upwards of $500k on a house I'd suggest you look elsewhere. read more

DO NOT BUILD WITH CRESCENT HOMES!! You've been warned. Yes, their model homes are great and their construction isn't the worst, but they completely abandon you after you sign the paper. The ENTIRE community at The Abbey in Mount Pleasant is livid - and if you read the reviews, this is standard practice for them! If you want to hear more about it, please call or contact me directly - I'd love to tell you more about: (973) 343-1354 -The HOA owned by Ted Terry and Crescent Homes will NOT show financials -We did not get the trees we were promised -We did not get the driveway we were promised -Our one year punch list hasn't even been started 6 months later -The common area has a bunch of dead trees and was not completed -Tons of others! It's not worth it to build with them trust me! read more

Worse shady builders. No direct answers. Unprofessional, very rude. And make you wait 17 months to build a house. They don't get anything done. No one works around there. Very unfair people. Do not buy from these people. If you want shady business and no direct communication they will be for you read more

I stopped into Crescent Home's Midtown community and had the pleasure of speaking with Brenda Kennedy. As a real estate agent with Island House Real Estate and a background in Custom home sales, I look for quality builders & great communities. I am excited to share this wonderful neighborhood with my clients and work with Brenda. To top it off, Midtown is just that, right in the center of Mount Pleasant and convenient to everything! Certainly one of the last locations like it! read more

We personally worked with Marcus, Dave and Tyler and have had a great experience. Our home is beautiful and they helped make our relocation as smooth as possible. When questions have been asked they are addressed and/or corrected in a timely manner and communication has been effective. We have gained new friends from the experience and could not be more happy. I would recommend this company to any of my friends and family with confidence they would deliver what is promised. Thank you Crescent! read more

I entered into a new home build contract with a builder (Crescent Homes) 6 months ago and 10 days before closing, they canceled the contract and still have not returned my deposit. The builder switched lenders and started their own lending company so they could inflate the interest rates to get more money. When I told their "lender" I was going to use my own lending company because of the inflated interest rate, they terminated the contract. Also, they sold the home for $70K more than my sales contract. read more

Connie Best at Covington in spark West has been incredibly helpful in educating my buyers on home options and in getting us to the contract stage. As a buyers agent, I truly appreciate Connie's knowledge, professionalism and kindness. It has been a pleasure! read more

Update: we have been living in our house for a little over 1.5 years. We are still trying to work with Crescent to make the repairs and build our house to the plan. This is their 3rd attempt at getting our house right ‍ The amount of stress, frustration, and sadness that has come from this horrible experience has done nothing but make bad memories for us in this house. In my opinion Crescent Homes does not care about the quality of the workmanship or customer service. My house is currently ripped apart and debris has been left for me to clean. read more

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We live next door to a Crescent home. The house and driveway was built to the edge of our property line. Everytime it rains we flood. I'll post a picture next time it rains. 2 days ago we got 3 inches of rain, it all flowed to our property. We still have standing water. read more

Lies lies lies and more lies. That is my experience with Crescent Home sales. First they try to tell me that it's my fault that the contract I signed and the front of my house are different. Then they lied about when the house would be delivered. Every step of the way, lies. read more

After Buying our home our mortgage was sold, which was to be expected. But they sold the mortgage before the first payment was due, although we didn't get the notice that it was sold until after we'd made the first payment. We received the notice that it had been sold on the fifth and had made our payment on the first. Then we got a notice from the new mortgage company on the 16th that we'd never paid! We've been really careful about our credit rating and certainly don't want it affected by this. In 40 years of home ownership we've never missed a mortgage payment and don't intend to start now! We'd used Crescent homes mortgage broker and lawyer package because we were given such huge incentives to do so. We'd had earlier issues before closing that we'd wanted a lawyer to address and were told if we added our own lawyer to the formula we would lose the incentives (worth $15,000). Some of those issues are yet to be resolved. I must say we love our new home. It is well built and considering the issues with workers and COVID it all turned out well, but we don't like that sometimes communication hasn't been a strong suit in dealing with Crescent folk. read more

They tout the moniker "beyond the standard" but are the typical builder AT BEST. They'll give you granite counter-tops and Hardi-plank siding but they make up for that in below sub-par workmanship. After many excuses they were good about fixing problems; something they called, "doing you a favor". However it will be on there timeline, with many missed appointments, and at further cost in the form of new damage to your home. As a whole, they were quite content with dumping their responsibilities on the buyer while holding you fast to yours (and theirs). All I can say is "buyer beware". Stay on there ass and you might get a good home. Believe the reviews marked useful. The only reason I gave 2 stars is because I got new floors out of them. read more

We had a very tumultuous time in the purchase, home build and timely and accurate delivery of the Crescent FLEX +$1million new home we purchased from them in 2018. We are strongly suggesting you consider alternate builders who are better equipped to manage the project, communicate honestly the progress and challenges and can meet a delivery date. We cannot recommend them. read more

A friend of mine recently moved to Johns Island into a Crescent Homes neighborhood and I had the pleasure of checking it out recently - daaaaaamn! I was impressed by the neighborhood and the way they maintained the natural beauty of the area, and the house itself was gorgeous too. I didn't go around knocking on the drywall and pulling on the floor boards to check the construction, but it looks solid and I've heard zero complaints from my friends. The neighborhood does feel a little empty right now, but I think it just needs time to mature. Also, I really like that each house is different from the next and it's not just another cookie cutter subdivision. I mean, I like cookies, but not to live in. read more

Horrible company with no moral compass. Signed a contract and paid a $15k deposit 6 months ago. The home had an estimate completion date of early February. We were told they still hadn't gotten a building permit for months with no real explantation as to why. Responses were short with no real answers and the continued "we understand how you feel" responses quickly became their ultimate go to. The sales person told us from the very beginning the longest someone had waited past their estimated completion date was 30 days...and that was in the midst of covid and all the supply chain issues. We are out of that mess and can't even get a permit. The VP did get an email explaining our frustration only for him to respond and blame it on supply chain issues. Very interesting considering we haven't even begun to build since there is a lack of a permit, so there isn't anything that could possibly be delaying our build due to supply chain at this time. With excuse after excuse and no real answers or even an apology, they are refusing to let us out of. contract with our money back. We understand building delays (this isn't our first new build), but pre construction delays being blamed on the fact that you havent obtained a permit is really unacceptable and frankly a straight up lie. Its clear that the lack of sold homes is really what the hold up is, which isn't our problem and it's wrong to withhold construction because of that. We've done the new home build thing and this experience has been so far from good. The company lacks transparency, morals, actual understanding, and honesty. Steer away from this company at all cost. How they treat people is just sad. read more

My family and I loved Crescent Homes!!! We went to Charleston on a family trip & fell in love with the area. So much so we decided to check out homes in the area. These homes have a great layout, well thought out and beautiful! Our agent, Amanda, was wonderful! Very professional, informative, sweet & friendly. read more

Crescent Homes never honored or contract. We have items in our contract that were never installed. We have had our roof replaced, and our entire floors. They did not build our roof to code. There was rot after 6 months on the decking. They did not instal proper insulation. Siding has fallen off. Our driveway had to be replaced because of holes in it. There is so much wrong with our "new" home. They started several projects and never show back up. We have been in our home for over a year and they keep ignoring us on completing the options we paid for. Building with Crescent is the worst mistake in our lives. If you want to know more or are planning on building with Crescent please research. read more

I have had the opportunity to work with Brenda Kennedy on several transaction. She is professional and goes out of her way to be responsive not only to her clients but to the partners she is working with. It is always a pleasure to work with her and her team. I smile every time I see her name pop up in my phone because I know it will be pleasure interacting with her. Also if you haven't checked out their new subdivision called Avenue of the Oaks it's a must see! read more

We built our home with Crescent Homes a year ago and love our house. We were able to customize it around the way we live including changes to the kitchen, master bedroom, and even the way it sat on the lot. Were there issues that arose, yes. But we are familiar enough with home construction to know that this is to be expected. It's how the issues are addressed that count. We have just finished our one-year warranty visit everyone was very courteous and professional and addressed everything they were supposed to. Perhaps we're not as particular as other buyers who may not have been happy, but for us, it is our dream house. read more

Take everyone's advice and find another builder. I've been in my house almost a year and still have major issues. Try to contact the builder or anyone from the company and you'll find that they all quit and you're back to square one. Tons of issues on the walk through an hour before closing that they promise they will take care of then when you don't hear from them for months you finally reach someone that says it's not covered. It's one lie after another. A few neighbors have law suits against Crescent and we're pretty much at that point. read more

Worst builder of all time. Our home was "finished" 6 months behind schedule due to incompetence and laziness, and bouncing between a new GC like every month. Additionally, we have been moved in for 6 months and still have a MAJOR LONG list of outstanding items. Today, for example, I was supposed to be home all day for painters, mason workers, etc to come and finish up the remaining items. It was confirmed by Moses yesterday. Well, today, as I plan my entire day to be home waiting upon these workers, given NO timeframe, they don't even come!!!! I don't get a courtesy call or heads up from Moses or anyone that they aren't coming, not to mention any communication regarding when they were supposed to come. Absolutely HORRIFIC customer service and lack of professionalism. Never had I dealt with a company or people who fail to communicate to you and respond to your wave of texts/calls/emails inquiring about the remaining punch list items. Beyond frustrated this evening and I have had it with Crescent Homes! Not to mention the VP, Vaughn, still owes us $200 for kicking us (dog, toddler, parents) out of our house so our hardwood floors could get REDONE FOR THE THIRD TIME. He only paid us the $500 for hotel expenses when our total expenses were $700 - who does that?!! Do yourself favor and spare yourself from interacting with them. -- PUNCH LIST ITEMS REMAINING 6 MONTHS AFTER CLOSING AND STILL NOT FIXED AFTER MANY MISSED AND FAILED PROMISES: -Carters playroom door is warped and needs replacement -Porch screen door has large gap -Kitchen cabinet with oven wire needs repair/replacement to vinyl backing -Excess poly visible in master closet floors -Sprinkler heads not working or needs adjustment -Rubber gasket on master shower door to fill gap in between doors -Garage floor near garage door is chipped, too high, and needs pressure washing from mud stains due to drainage penetration -Paint on porch screen -Crawlspace vents added -Pantry walls touch up -Clay stains on white brick still -Master sink stopper doesnt work -Door stopper near laundry room broke off -Ceiling touch ups needed and nail pops -Paint on other side of window in guest room needs removal -Quarter round not painted in carters bathroom -Splash guards for gutters -FLOODING IN GARAGE DURING RAIN -CL100 -Broken brick repair -Replacement of metal roof -Purple dots in Master shower -Large puncture/hole in attic -Garage floor has old mud stains and need pressure washing read more