I bought a house 4 weeks ago that was representing their firm. It has so been 4 weeks and so on for this sale and this group still won't collect their lock box on my house. read more

The home we moved into in Feb 2023 after only 45 days, the owner decided he wanted to sell, even though we had a 1yr lease. Myself as a licensed property manager knows a great bit about the industry. Nonetheless, after a ton of back and fourth, we agreed to allow them to start showing our home under the stipulations that we would be present because of course, all our belongings were there. Erik Taylor, the realtor that the owner of the house chose started off bad from the start when he asked if we could make sure we were fully unpacked for the showings to make sure the house was "show" ready. Even though annoyed, we made sure the home was in pristine shape every time. Those of you with more than 1 child know how hard this can be. However, between the photographers and many other potential buyers that were in and out of our home within the 2 months of showing commented on how well it was put together, the smell of the home was great and it was decorated well. Along with the annoyance of showings, we both contracted COVID as well. We get that, it happens but still just yet another burden we overcame during this time frame. We were devastated and then to also be talked down to by him multiple times was unreal. Between the owner threating to evict us (which again, because I knew the laws of SC) did not work. We all decided to come to an agreement for the owner to pay us a set amount of money to vacate prior to our lease end date and we would vacate once we found a place. The owner would not agree to pay it all up front incase there were any damages. (Again, we had only been living there 4 months, but I get it, I have seen homes get destroyed in that time in my line of work) Of course, since Erik had been in the home and was the liaison between both parties, I would have assumed for him to state his truth of our home. He did not! Instead we had to go through yet another house visit to move furniture and items around just to get the 1st portion of money from the owner. We finally found a new place to call home for our blended family and were finally ready to put this stressful situation behind us. On the day of the walk through, that all parties were supposed to be there for, only Erik showed up, not the owner of the home. Again as the realtor representing the property and being the liaison since the owner was not there, you would assume he would have told the owner the great condition the home was left in. Freshly mopped, windows and doors cleaned, even the garage was vacuumed (who does that - ME). After the 48 hours from the final walk through a text was sent in our group message, including Erik, to communicate with the owner asking where the remaining portion of the money was as the home was left realistically better than we received it when we moved in just months prior. The response was outrageous. Erik let us know that he would not get in the middle and it was between us and the owner at that point. Why of course! He just wanted us out to be able to sell the house. All of this to say, he will speak down to women and persuade sneaky shit just to get what he wants. Do NOT give this guy any future business. read more

My wife and I built a new home in Mount Pleasant, SC during the first part of this year, and can't say enough positive things about the entire experience we had with Molly Conn & The Cassina Group!!! A great real estate agent brings more to the table than just assistance with negotiating and filling out forms, and Molly certainly delivered above and beyond. A great agent brings connections, and without her connections I have no doubt that we wouldn't be in our new home today. She helped broker a deal that worked with our budget and our timeline. She was there for us throughout the 6 months of building, assisting with tons of different selections from paint to counter tops! We ended up closing on the house 1 day after the projected date (due to rain). Molly knows Charleston, she knows real estate and she knows people! If you're looking to buy in the Lowcountry, you can't do better! read more

Jimmy Dye and the Cassina folks are the best. We have used them several times and wouldn't consider anybody else. Jimmy knows the market and how to navigate it, even in these crazy times. He can do his job and usually has to help the other side's realtor (which might be the other realtor's second (or third) job) through the process. He really knows the history, people, and real estate of this area. His support staff is also helpful, knowledgeable, and friendly. read more

I can't say enough good things about the Cassina Real Estate group and my agent, Carter Rowsen, for doing a superb job in helping me find the home I'm looking for in Charleston. I've lived in Charleston for 8 years and am pretty specific about the type of home and location that I am looking for. Unlike some realtors whose sole objective is to try and sell you on a home, Carter really listens to what I want and is thoughtful about the homes that he has shown me. He understands Charleston well and has always arrived at each showing well informed about the property he's showing me. I've really enjoyed my experinece working with him, and appreciate his easy going yet professional manner. Thanks Carter for being so great to work with and helping me find my next perfect home!!!! read more

My experience with my real estate agent Melissa Martin at Cassina Group was great. Melissa got to work immediately with putting our house up for sale and sold our house one day after it was listed! It was an amazing experience working with her. She guided us from the minute we called her and did all of this from a different state. I never had to make a trip to Charleston from PA. She made the process go so smoothly. If I was purchasing a house in the Charleston area again I would definitely choose the Cassina Group. Lisa read more

As a first time homebuyer, I had no idea what I was getting myself into. I was thrilled to find Jobe with the Cassina Group and would highly recommend him and the Cassina Group. Jobe was extremely professional and always had showings scheduled around my timeline. He negotiated an amazing offer on my new home and was always quick to contact me and explain everything in terms I would understand. Jobe is definitely a go getter and will not disappoint! read more

By chance we were very fortunate to of had the opportunity to work with Jay Unger while vetting our idea for a get away place in Charleston. Jay is one of the most professional and pleasant people I have ever encountered in any capacity and is very knowledgable and straightforward in his field along with being on the stick responsive! Jay will always be our guy for any real estate needs we may have in Charleston! read more

Way too many other courteous real estate companies out there to settle for this rude agency. We are moving to Charleston from Chicago. We emailed agent Carter Rowson a list of a few houses that we wanted to see. 24 hours came and went and he never responded. We are getting on a plane to head to Charleston in less than 24 hours so since I hadn't heard anything from him I asked another agent at this firm to help set up a couple showings. Carter finally replies (because the other agents called him out on not responding to a client in a timely manner) stating that he would require a pre-approval mortage letter before setting up any showings. We have been in contact with Carter for over a year and have never been asked for such ridiculous paperwork. Not only was it offensive and insulting there is no way possible to get a pre-approval letter before we get on a plane in a few hours. We easily contacted another agency who was more than willing to work with us and set up a couple showings (and did not require such ridiculous paperwork). He then takes it a step further and sends this email............ "I do not think you are a good fit for our company. You obviously do not hold Realtors in a high regard and we are all professional Realtors." BUYERS AND SELLERS BEWARE. Don't waste your time with The Cassina Real Estate Group .Carter Rowson is rude, inconsiderate, and totally unprofessional. His response to us was totally unacceptable and a true representation of his horrible nasty character. read more

A friend in DC gave us the name of someone that could help us: Carter Rowson. We met with him during the holidays and we were impressed. We returned to look at houses and he was super helpful throughout the entire process. He was patient with us and always positive and fun. After we closed, he was helpful in giving us contacts for everything we needed to do. We are very pleased with Carter, the Cassina Group and entire team that helped us find our forever home. read more

My husband and I recently worked with The Cassina Group to purchase a new home on James Island. Our agent, Jimmy Dye, was top-notch. He was always there to answer our questions and helped us find a home that was a perfect match for our needs. He knows the Charleston area extremely well and helped us zero-in on an area that worked well for our lifestyle. They also have a great website which was very helpful in the search process. He's a true professional and I would definitely recommend him and The Cassina Group to friends and family. read more

Yelp sucks! There are 20 5 star reviews and they highlight this Kendall G whine fest. Seriously look at her other reviews... Almost all 1 stars. Carter was my realtor 3 years ago. I Googled his companies website this AM (because it's an awesome realty website) to show my dad a cool property and was surprised to see a one star Yelp review. When I then saw it was specifically bashing Carter Rowson I had to download the Yelp app and leave this review to tell the truth. Carter is the best! So helpful and friendly to my wife and I when we bought our home. We too were new from out of state and he never asked for any pre approval letter. My guess is if he did ask Kendall for that it was due to one of the properties she wanted to see requiring it. I don't know the details of their interactions but I do know Carter, and I can't believe he would ever be rude. He is the nicest guy ever AND knows his stuff to boot. I'm willing to wager she was as negative to him as she is on Yelp and I wouldn't blame him at all for recommending she find another realtor. I have personally recommended him now to several friends over the past three years interested in all sorts of different values of home and they all loved working with him too. Hopefully Yelp gets it together and the weight of these positive reviews will outweigh the one negative one. Apparently they weigh reviews based on how active a reviewer you are so I better go get to posting other reviews to outweigh hers! Carter and Cassina were so helpful it's the least I can do! read more

Meghan Webster is the best! She helped to put us in a home we love, while making the process painless.

As a first-time homebuyer, I found the Cassina Group so easy to work with and my agent, Curry Smoak was courteous and flexible and fun. The whole process went surprisingly smoothly and thanks to Curry, I now have the home I dreamed of. read more

I don't think we would have survived house-hunting without Margaret Todd Irick. She was wonderful - always available, knowledgeable, and willing to go above and beyond! She helped us find the perfect house, and I'm never planning to move, but if I did, I would call her first thing! read more