I was seen on an emergent basis. Dr. Isabel was fantastic beyond belief, caring, and absolutely…read moreknew what she was doing. The overall sense of this office is patient focused and it's a beautiful office being a healthcare professional myself. I can't recommend this establishment more highly.

I went in for a tooth extraction and ended up with an almost $9,000.00 loan that has wrecked my…read morecredit. I only received what was promised on the second loan which was a partial bridge which I'm not pleased with. The temporary bridge looked better than the permanent bridge. I was supposed to have gotten a bridge on the top left and the bottom right, but that never happened. I got a bridge on the bottom right and the top left was never mentioned again. I called Cherry Technologies to inquire how to remove the services that weren't rendered and was told that "maybe" the dental lounge would credit me something back. I knew that would never happen. I am very dissatisfied and angry with the Dental Lounge because I feel like I was lied to and now have to pay for something that I never received. It seems that the only way to get a decent smile is to have them remove all of your natural teeth and replace them with permanent implants. Lesson learned!

ABSOLUTE NIGHTMARE. PLEASE READ BEFORE SEEING THIS DR…read more I have never had such a bad experience with a Dr. before until now, due to Dr. Rhona Guilarte's negligence and poor medical and business practice. I came to Guilco Family Dental for services to finish the next steps in my implant process, which was to get an abutment and crown. I had used her for some standard fillings and had a good experience, so I trusted that she knew what she was doing and she assured me she could finish the next steps for my implant. In July, Dr. Guilarte surgically opened my gums to expose my implant, without consulting my oral surgeon who placed my implant to find out any information and thus began a series of mistakes and negligence. She proceeded to attempt to take impressions of my implant and tried to place incorrect types of abutments in my mouth as I'm bleeding everywhere, in attempts I assume to figure out what kind of implant I have, which again, if she had contacted my oral surgeon and opened the letter that was sent regarding this, this would have been avoided. She then failed to put a healing abutment after cutting my gums open, which I asked why it wasn't placed and all she could say was that it would be figured out later.. After the appointment, I knew something was very wrong. I called my oral surgeon's office, who specializes in implants, and I was urged to get a healing abutment placed on and to call back Dr. Guilate that I needed this crucial piece as my gums would close over the implant, rendering the painful surgery pointless and I'd have to have surgery again. I call Dr. Guilarte's office and let them know that my oral surgeon stated I needed the healing abutment and can I please come back in; I was told that it would be figured out later, once again. I call my oral surgeon's office back and they luckily were able to squeeze me in as an emergency appointment to get the abutment on. After all of this, the information she sent to the lab of the "impressions" she took were incorrect, and the lab could not make me any custom parts for my implant with them or tell them what kind of implant it was. She then was faced with having to contact my oral surgeon's office, which should have been done in the beginning, in order to find out what kind of implant was placed. I attempted several times to call and speak with Dr. Guilarte regarding this and that I wanted to discontinue moving forward because I was very uncomfortable with her performing any other work-- as no other parts were ordered, no other procedures done, nor were correct impressions taken to have anything custom made, and I figured that she would be understanding and offer to work something out with my refund. Her front desk assistant finally called me back after several attempts because Dr. Guilarte herself did not have the professional courtesy to speak with me directly. When I inquired about refunding my nearly $1,000 dollars in copays for the next procedures that weren't even started yet, the front office woman told me that Dr. Guilarte would not be refunding my money because "she spent time with you". My copay was nearly $1,000 dollars for parts I DO NOT HAVE IN MY MOUTH. I contacted my insurance company regarding this and she was refusing to pick up the phone when they were calling too in regards to this. I am currently in dispute with my CC company because she is charging me for things that don't exist and were never completed! I am so ashamed that Dr. Guilarte has done this to me. She refused to speak with me, refund me any of my money for services that were not even completed, and nearly could have messed up my implant which would have resulted in thousands more. I do not advise anyone seeing this physician for how she handles her business and treats her patients when issues arise. I am now filing a complaint against Guilco Family Dental with the Florida Board of Dentistry.

Reliable, very personable, great staff and the doctor makes you feel comfortable. I had a cleaning…read moreand one wisdom tooth (extracted already) removed and it was all done with in an hour and a half. Location is key for me because it was across the street from my office. But it wouldn't matter if I worked in Miami...I would still come to Dr. Guilarte for any treatment on my mouth. Highly recommend!

The best dental office I've ever visited! From the moment you walk in, you're greeted by a friendly…read moreand welcoming staff who are always smiling and ready to help. The office itself is beautifully designed and exceptionally clean, creating a comfortable and relaxing atmosphere. The doctors, hygienists, and dental assistants are true professionals -- their experience and dedication to helping patients achieve their best smiles are evident in every visit. I highly recommend this office for the entire family. Once you come here, you'll never want to go anywhere else! I'm already looking forward to my next appointment.

I had a great experience with doctor Liendo and her staff she has been my dentist for many years…read moreand I wouldn't change her for anything.

Always good experiences at this business. Staff is professional, polite and caring. I would…read morerecommend them to anyone.

Absolutely horrible and untrustworthy ... I don't care how good of a performance they give…read more.. dropped my teenage son off for a scheduled cleaning along with my insurance information that they took over the phone. Yes, a simple cleaning when I went to pick him up they charged me $230 without even notifying me ...without even telling me ....they obviously decided to take a vantage of someone who has no clue what things cost ... It reminded me of going to a car automobile, repair shop and they telling you what you don't need. They actually had the nerve to say that this type of cleaning wasn't covered on my initial visit but moving forward my insurance will cover it future visits !!!!!!!

I've been a patient of Dr. Rovi's since he took over the practice many years ago, and I can't say…read moreenough great things about him and his team. They are professional, friendly, and truly make you feel like family every time you visit. Dr. Rovi provides exceptional care and always takes the time to make sure his patients are well taken care of. It's rare to find a dental office with such a welcoming atmosphere and consistently outstanding service. As a long-time patient, I highly recommend Rovi Smile Center. Five stars!

You know when you find a doctor and the doctor is great but the staff is less than perfect? Or when…read moreyou find a doctor, and you really love the staff, but the doctor leaves something to be desired? Yea, with Rovi Smile Center that is not a problem. The front staff is the most accommodating, flexible, and FRIENDLY staff I have ever met! And the Doc is so down to Earth and affable that you'll feel guilty not proselytizing his name around town. I used to "hate" the dentist, and I would avoid seeing one at all costs. Short of my "smile bones" falling out of my head, I was just fine with living my life with crappy teeth. But now I have noticed I actually look forward to visiting with my friends at Rovi Smile. I wouldn't call myself a convert, but I am certainly no longer an Anti-Dentite. I appreciate all the hard work that the Doc and his team do to keep me anxiety free and make the painful visits as painless as humanly possible. If you are terrified of the dentist, please do yourself and your health a favor and call Rovi Smile . . . today!

Did not have the experience I expected, specially with the being the only good option with my new…read moredental insurance. A few people were telling me different things and all of the sudden they wanted me to pay $600 for what !! A routine cleaning ?! And then since I don't agree they said they will lower it .. for deep cleaning ... which it wasn't even necessary because I went to my original dentist which is farther because they left my mouth so sore for no reason at all . Just be careful and aware... I have great insurance and they still wanted me to pay more money to them .

Update... I was finally able to get my cleaning. That experience itself was pleasant. The staff was…read morenice, the place is clean. And just a FYI I got a deep cleaning at 10 am my mouth was numb til 5:45 pm. I was starving lol.

Smile Design Dental lied, and stole my money. They had me pay for something I can't use. I…read morespecifically requested an X-ray and CT scan to take out of the country for medical tourism. I did not get any treatment plan because I told them I was hav the work done outside the country. When I sent the file to the dental office out of the country and the file can not be open. Smile design is now telling me the file can only be open by dental office only in the USA. They took my $260 with no problem.

The front desk staff is very unprofessional and disrespectful. I called in regarding my appointment…read morebeing cancelled and wanted to speak with a supervisor or manager and I was told that one wasn't on site and was told there was no one in the office for me to speak with then she hung up my call while I was speaking. The hygienist are also under trained and lack experience. Every time I go in there's a different hygienist or dentist. Their employee turnover seems horrible, lacks consistently on care. Sadly I'm not surprised due to how they treat their clients especially the African American ones.

Hello, I want to THANK YOU to the young lady for letting me in right before you were closing and…read morethe wonderful dentist who gave me a prescription for ibuprofen and mostly for the antibiotic!!! Thanks to you I have no more pain and the swelling is going down! On line, every dental office was closed! I took a chance and there you were, OPEN! THANKS again!!! Nancy Kelly

If you want teeth that you can eat with, go somewhere else…read more Practice does not back up work done. Only had a star because you have to show something for post to show