I am wondering why Becker Funeral home chose to ignore the adult children of the deceased, did not…read morenotify his family that he had deceased, did not provide them with the death certificate which is a customary courtesy. A cremation was requested by his wife who married him 11 weeks prior to his death; his ashes were not distributed to his adult children so that they could have a memorial which is incredibly cruel. When phone contact was initially made by his adult children once they were made aware he had been brought to Becker Funeral Home they were subjected to unprofessional conduct by the staff and lack of any empathy for the death of their father. Based on this I would not recommend this funeral home as it is apparent it only cares about fees incurred and not about the immediate family and the mourning process.

Service after the Service What a great staff nice to have a…read morelocally owned place in town They have helped my family get through arrangements over many years Today I was pleasantly surprised when I needed some information and documentation over 2 years after they helped us Temple Finn greeted me with a smile and provided all I needed very quickly I hope it's a long time before I have to use their service again but will definitely not hesitate hiring them again

They did an absolute amazing job helping through my son's service. They explained how everything…read moreand answered our many questions about the whole process. I'm so thankful to them.

This place is a complete joke! I'll spare you the horrid details. Just know if this review deters…read morejust one family away, this review will be worth it. Incompetent staff, especially Maria the receptionist. They are unprofessional to say the VERY least. Disgusted with these people.

I just lost my grandmother and Compass Pointe was a HUGE HELP, they made everything so easy for me…read morethat I couldn't believe it. We communicate with Chris and Heather by email allowing me to spend all my time with my grandma which I appreciate dearly. They were very informative from day one and honest about pricing which was a relief because it was one thing out of the way. I really appreciate how great they were and how smooth they made this difficult process for me and my family and for that I'll be forever grateful! Definitely, hope to never go through this again but if we do, we will definitely go with Compass Pointe.

During this difficult time in my families life, Heather & her staff made it as simple, easy &…read moreloving as possible! Super affordable, very professional, & superb service. They not only took very good care of us, but did a phenomenal job with my deceased father. I'm very satisfied & so glad we chose Compass Pointe Funeral home. I highly recommend if you loss a loved one to reach out to them, because they are fast, efficient & understanding.

Hillcrest ripped me off…read more They did a good job burying my dad in Sept 2018. In February, we spent thousands on a headstone we were told would arrive in "3-5 months max." We are Jewish and it's our custom to have a headstone "unveiling" about a year after the funeral. Leaving extra wiggle room, family planned to fly in for the unveiling ceremony in October as their rep advised us that would be "more than enough time." In mid June --FOUR MONTHS LATER -- we got a nervous phone call from a woman named Brenda who cheerily explained that the rep who took our money and sold us the headstone had left the company at some point and there was some "confusion" and our order had gotten lost in the shuffle and never ordered (even though they charged our credit card). She explained she was eager to put our order in now but that I'd need to approve a proof. We approved it and discussed w/ her that she would contact the granite/stone manufacturer to ask them to rush it and would get back to us. At this point, we'd been very patient and polite. After all, mistakes do happen and we could still make it by the October unveiling. On June 28, Brenda from Hillcrest wrote back these exact words: "Let me ask my granite manufacturer if they can make this and deliver within the next two months" When I heard nothing, I followed up on July 3. When I still had heard nothing, I followed up on July 8. Nothing. On July 16, she simply told me "I don't usually get any updates from the granite manufacturer until they are ready to ship. But I will try to keep you up to date if I get notice from them. " On August 8, I requested an update.. Then-- almost another full month after her July 16 email-- on August 12, Brenda contacted me to say this: "I spoke to the manufacturer who is making your marker. They pulled the order and informed me the blue pearl stone you ordered is an imported stone. They also let me know that it can be up to 150 days to complete a marker using imported stone, this is to allow time to ship the stone into the country. The 3 month time frame I based my estimate on would be if the marker had been made using a domestic stone. " We had NEVER been told we ordered anything special or international. The rep in February never told us when he took our money--but he did say up to 5 months max (150 days).. In her June calls and emails, Brenda clearly wrote over and over about 2 months and 3 months-- I saved everything. On June 28, she was calling them for info and to request priority rush-- Clearly she didn't really call anyone who looked at the order because all throughout the entire next month, Brenda never mentioned this at all.... So we have a company who LOST our pricey order but charged us the money and told us about it 4 months after-the-fact. Then promised to do something to try to speed it up-- but took nearly two more months just to figure out they can't speed it up AND it'll take even longer because it's an "international stone."

I gave a bad review to the wrong company by mistake. They still called me, we incredibly nice and…read morehelpful. Unfortunately, it turned out to be a different company, but I sure wish we could have gone with them. Thank you again for being great.

This is our second time using Robert's of Ocala Funerals and Cremations. When my father passed…read morerecently, it was a relief knowing I could call them and they would take care of all the arrangements and our wishes! We had the pleasure of connecting with Marie again, as our funeral director, who has the most caring and thoughtful dispostion. She makes the process quick, easy and affordable. I would highly recommed this business when in need. Everyone I have met here are caring and accommodating during this time of grief!

Roberts of Ocala Funeral & Cremation was professional and kind during my difficult time. My mother…read morehad been very sick when she died and I was coming from out of state. Steve guided me and was a great source of comfort. I really appreciated his wisdom and grace

I cannot recommend this service enough…read more I had been in Orlando only a few months when my spouse unexpectedly passed They were amazing and so kind. Took care of everything for me as o needed I was so impressed that I pre-paid my needs to be sure my loved ones get the best. And a small instance fee assures that if I'm traveling around the country or move. The local business will take care of my needs All of the stars

From the owner: We are a family owned and operated business conveniently located in Deland, Florida in the…read morebeautiful area of Victoria Park. We offer simple, direct, and dignified cremations at an affordable price. When you experience the loss of a loved one, you can trust our family to help you through this difficult time. Our goal is to make this process as simple and easy as possible. We understand that it is not always possible to attend a cremation arrangement conference in person. You have the choice to meet in person or handle most tasks virtually. We are not commissioned based sales associates; we are a family helping families.

Since day one, when the journey started all the way to the end, Ivan was really helpful and…read morecompassionate. He is a real blessing, guide us through the whole process, he stayed in communication all the time. Informing us everything that was happening. Thanks to the staff specially Ivan for all that you did. You are angel. God Bless.

The compassionate staff at Waldon Funeral Home made dealing with the loss of our loved ones a…read morelittle more bearable. We appreciated their professionalism and very clean facility. Their funeral packages are competitive and affordable, which is also why they gained our business.