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Miami, FL

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Crema Gourmet

3.6 (124 reviews)
Closed • 7:00 am - 9:00 pm
Updated a few days ago

Order Crema Gourmet Takeout or Delivery

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CREMA GOURMET ATMOSPHERE

What's the vibe?
Moderate noise
Happy hour specials
Dogs allowed
Outdoor seating

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Recommended Reviews - Crema Gourmet

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**Avoid if you value honest service** Went in for a smoked salmon bagel and a smoothie. The on-site "manager" rang me up for two smoothies without asking (which was strange since I was there alone), taking the total to around forty dollars. When I questioned it, he admitted it was a "mistake" and claimed he'd refunded the extra charge, but refused to provide any receipt showing the adjustment, saying their system "doesn't print that." He was arrogant and condescending doubling down repeatedly, even offering to cancel my entire order when I kept asking for a receipt showing the amount was refunded. When he canceled my order, again he failed to provide a receipt of the cancelation. Only after I started recording did he finally get someone else, a cashier, to actually fix it in seconds. The manager was confrontational, defensive, and at one point even grabbed my shoulder to push me toward the door. Extremely poor customer service. Owners, you may want to retrain this manager on basic honesty and how to treat customers. This experience left a really bad taste. I've lived in many places, and this is by far one of the worst experiences I've had dining out. Stay away from this guy.

Jon L.

Stopped in for breakfast and work meeting. We sat down by the street and enjoyed the city vibe. The service was fast and friendly. The Cotado I got was delicious, as was the pancake breakfast. I hope I can come back again soon!

Iced Chai Latte
Lauren N.

I had a great experience here! After a Pilates class i came to get some breakfast and read. For the first time i tried the salmon omelet! It is warm and flavorful fish and the dill cream cheese they pair with it is so good! its a great burst of flavor with every bite. The bread pieces they served with it were warm, very good with butter and jam. I also enjoyed my iced chai latte. The restaurant was clean and even though it was very busy there were still many options to sit, including their outdoor patio. I would definitely return.

Dulce de leche cheesecake
Carlos T.

I just paid $10 for a small slice of average cheesecake; I don't understand how this places survive

Cappuccino with Cinnamon Scone
Kimberly K.

The coffee here is absolute top notch quality. It WORKS, I feel pepped up after a cup of this bold rich nutty cappuccino. The menu is fantastic I'll have to come back to try more. I like that there's croissant and baguette sandwiches, juices, and pastries. On this Saturday afternoon it was a full house! Super busy outside and inside but my friend and I still snagged a cozy cushion seat by the window. I enjoyed a cinnamon scone, mmmm

Turkey Club Sandwich
Joy B.

We were excited to find Crema Gourmet in the heart of Brickell on our way to get coffeee. I was craving a turkey club sandwich and surprisingly it's hard to find ! The porch was crowded with young , energetic , working class people ( and dogs ) so that's always a good sign! The food looked really good in pictures, as well as plated. The quality was not great . The bread was hard to chew. The turkey was very processed lunch meat , but there was not enough on the sandwich to worry about the nitrates , lol ! I subbed cheddar for the Swiss cheese , and unfortunately , my 3rd bite into the sandwich, I bit into plastic!!! I pulled it out of my mouth and it looked like the cheese wrapper ( like you would see on a slice of Kraft American "cheese"). I opened the sandwich to make sure there wasn't anymore plastic , although it was a pretty big piece, so , I'm not sure how the sandwich maker missed that ?! I didn't let that deter me from eating , as I was really hungry and really craving a turkey club sandwich!!! The flavor of the sammy was delicious. It had a truffle aoli sauce on it . I really wish the sandwich was better quality ( and obviously came without plastic lol) because this is a great spot with indoor outdoor seating that you can walk to, easily! The restaurant is clean and wheelchair accessible with a ramp, and some wheelchair labeled seating. The workers seemed friendly. I definitely wouldn't get a sandwich there again, but maybe I'll give it a try for coffee, a juice or pastries that other people seem to be ordering. My stomach did hurt after eating 1/2 of the sandwich. ( I split it with my husband). We were going to order a salad to share with it, Once my husband finished parking the car and got there, but after my biting into plastic, we decided to just go. I'm not sure what made my stomach hurt so much after half of their sandwich- it could've been the bread, the processed meat or possibly eating plastic before I noticed? Maybe it was plastic that I ate when I thought the bread was hard to chew? Looking back, I should have showed them and said something to them, but by the time my husband found parking and got there, I had already eaten my half and just wanted to go. The food looks pretty in pics, I just hope you have a better quality sandwich and we did!

Inside
Evelina K.

I usually have good experiences with food at Crema but their drinks, especially those with non-dairy milk, are not great in my opinion. My husband got a coffee and I got a matcha latte. Maybe it's the brand of the non dairy milk that they are using that is the problem. The staff is nice and friendly.

DO NOT GET THE MATCHA! Water is used straight from the sink. Matcha is clumpy and grey looking? I almost got sick when I took the first sip. Asked for a refund and was denied. Also, do not get the coffee either. Wish I could give negative stars

Breakfast sandwich
David L.

Crema has a couple locations and it has a very classy, comfortable, clean vibe to it. That's what I really like about the Crema brand and espresso bar. Just walking in and taking a look at the bakery will leave you with your mouth watering at the amazingness of all their fresh baked goodies! Aside from a large selection of baked snacks, delicious coffees, espressos, refreshing and rejuvenating shakes, I'm going to tell you my one favorite thing about this spot. And it is the breakfast sandwich! Seriously, the bread is warm, fresh, not too hard, not too soft just blends in perfect with the egg, cheese, and bacon inside which is served in just the right proportion too. I really enjoy a perfectly balanced sandwich where all the flavors just blend in so well together! Not too salty, not too sweet, and definitely not boring at all. You may be paying a little bit more than usual for a breakfast sandwich but the added premium to the Crema experience to me is worth it.

Lily H.

Fav cafe (chain) in Miami- I prefer the downtown location, but the Brickell one never disappoints either. This cafe is always crowded and is always cranking out amazing cafe food and drink. I appreciate that this is not a full service restaurant and instead uses table numbers. I could sit here all day and work + listen to the great music and people watch. Service is always quick here and staff will normally oblige any request so long as there's not too many customers waiting to be helped. Check out these stunning plates: I practically live off the open face breakfast sandwich and the ham + Swiss croissants YUMMMM

Matcha Latte
Sarah C.

The matcha was an 8/10 it tasted fresh. The croissant was like thick bread not flakey so it wasn't that good

Matcha
Rebecca P.

Packed with people in this hot summer day. Not my favorite but still a cute little place

My friend had a Tomato Basil Pasta
Silvia P.

4.5 is my vote for Crema Gourmet in Brickell. The service was good, as well as the food. Often in their locations is quite cold, was the same at this one but more bearable than in others. Why Crema lost 0.5 of votes is charging 3 tiny pieces of white bread 3$! That is exaggerated. For the rest the ambience was good. A mix of people working, chilling and meeting up. One person was watching a tennis game on his laptop so probably the WiFi was also good.

Latte, Greek Omelette

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5 months ago

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Makis P.

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1 month ago

Terrible customer service. Never going back. Have spent thousands there, very upset with quality of service today

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8 months ago

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11 months ago

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4 months ago

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8 months ago

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2 years ago

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8 months ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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6 months ago

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3 years ago

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3 years ago

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2 years ago

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4 years ago

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7 months ago

Nothing to special, the food and coffee was ok. The ambiance was nice but bust at 10 AM

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3 years ago

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Thank you Keli!

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3 years ago

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4 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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11 months ago

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2 years ago

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2 years ago

Place can be great, but service charge for ordering your food at the register? Beyond unacceptable

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3 years ago

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1 year ago

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2 years ago

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Thanks Maya! We can't wait to welcome you back :)

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