IF I COULD GIVE THIS COMPANY NO STAR RATING TO WOULD. They are only after your money. Do your research. There are many other with more experience and more knowledgeable that don't lie about their service. read more

Credit Repair Solutions - Horrible BAD company, only after your cash. Once they receive your money they don't care and are hard to get a hold of. - Debt Relief Services Near Me - Downey, California

Still waiting to get a response from them it's been months and still nothing I just want my money back it's been a year now and NOTHA!!

Writing up bad reviews about a company could sometimes appear as a bitter and unsatisfied customer going for the jugular. If fact when that happens, every complaint is justified. For instance, I'm dissatisfied with Credit repair solutions for empty promises and taking credit that's not warranted. Paying for services that consist's in removing legitimate information is illegal. Most credit repair agencies are thieves that persist with the credit bureau's in removing legit information's. That is usually accomplished by annoying recurring disputes. Credit bureau's get fed up by this and depending who opens the mail, they will decide to remove it. You can look at it 2 ways...lucky or this might bite you in the ass one day. Remember the screw turns so we much take good practice when giving someone you're personal information. If you are dissatisfied, remember you have right and you can get the FTC involved and file a complaint with... Consumer Financial Protection Bureau (855) 411-2372 You can also take them to small claims court and trust me you will win. Most folks don't want to take these extra steps due to many reasons. Just know and remember, if your upset, it's for a good reason. read more

I see a lot of posts talking about how this place is a scam I recently about a year ago give them $400 to fix my credit and Erase any smudges on my credit report. It's been a year and nothing has got done I can't even get a callback from my voicemails I've been leaving please do business right and return your customers calls be responsible. read more

Major scam person! BEWARE! Will take the money and never answer your calls or texts! Won't work on your credit. Rolando Castro is the worst scammer, please don't work with him! So apparently they do reply to Yelp reviews but not to ur texts or phone calls call me at 3238496093 read more

I got my life back! Credit repair solutions saved me thousands of dollars in fees with creditors and I got major debt forgiveness on some credit cards. Now my credit score is still steadily climbing and I finally have credit cards again. I strongly recommend their services!!! For those with bad experiences; I'm pretty sure it was an employee problem and not the owners and Im sure those employees are gone now. DONT WAIT, GET YOUR CREDIT REPAIRED NOW!!! read more

Terrible company. No communication. And they only repair one thing at a time and you have to wait another cycle to have them work on the next "item" needed to repair your credit. I literally did not receive one letter from the credit bureaus when they helped me. If you are looking for help with your credit scores don't waste your time with this company! read more

Yeah let's just say this place is a total scam. Paid them $500 to "repair" my credit. I called them every day to the point that I will show up to the office asking what the deal was & nothing worked. Out of the six months I work with them they literally disputed one claim on my credit report that I could've done myself on Equifax. SAVE YOUR MONEY read more

Total SCAM !!!!! Do not even think of coming !!! Maricela had us wait a year and never did anything !!!!!!!lies after lies after lies, never answered phone calls until I had to show up without calling her so she wouldn't hide , said she didn't have my paper work In her office , ok where do you have it , in your room ? lol ! Total scam , she went as far as changing my address right infront of me thinking I couldn't see when in the first place it was entered correctly, to say that , that was the reason why I didn't get anything ‍‍! She doesn't know anything !!!!! Save YOUR MONEY DO NOT COME HERE!!!! I don't know how else to swear that they do not do completely anything !!!!! They are Pending INVESTIGATION ....... read more

I have worked with them for a while, they're knowledgeable and guarantee results. My FICO score was improved from mid-400s to 756 and my application for credit was approved. I am completely satisfied. Decades ago I worked for a credit repair company, and could probably figure out how to again, but I have more important things to do that it is easier to pay a professional. read more

SCAM!! STAY AWAY! Horrible experience! Forked out over 2k to create trade lines and was promised the world from Rolando. After being told it may take up to 3 months for it to show on our credit report, we waited and waited. Finally at the 3 month mark- we began to apply for credit cards and were denied for all of them! I called to ask what was going on and was told it was never a guarantee therefore demanded my money back and was insulted by Rolando asking why I had waited so long and how did he know if we hadn't already applied and gotten approved for other credit cards?!! HELLOOOO they have all my credit info, they are more than welcomed to run it and see for themselves. What's the point of increasing and creating a trade line if all banking institutions are going to deny me?!? Completely unprofessional, horrible customer service, and dishonest! How they remain in business is beyond me. They are thieves!! read more

All credit repair companies are a scam. There's a reason why they charge high amounts of money and in return show little to no progress. Save yourself the stress and time and turn away from credit repair companies!! read more

I come to this company for an annual credit analysis and I am happy for their continued support and guidance. My annual review was a success and its good to know i can continue to count on them for any of my credit questions and guidance. Thanks team at Credit Repair Solutions. read more

Seeing previous post I know I am not alone when it comes to credit repair solutions acting very concerned in the beginning and once you have paid they slowly stop communicating. This is very stressful for various reasons first of I'm paying for the service it's nowhere near cheap, second it involves my credit which I want to be involved in and of course if I have questions I would like them answered. On several occasions I have called, left voicemails, sent text messages regarding questions and I have been left without and response. BUT WAIT when it's time for a payment they will email you first thing in the morning, follow up with a "friendly caring" text message and then once payment is complete they go back into hiding. My husband was next to work with them but heck no no way will I be referring anyone to credit repair solutions. I've been working with them almost four months during the pandemic so as you can imagine I am very frustrated that with these troubling money times I decided to work with them and receive some help and was treated with horrible customer service I am very disappointed and dissatisfied with their professionalism, customer service, response time. So be very careful before deciding to work with them. read more

I have always been hesitant about using a credit repair company. Thankfully I knew the owner Rolando to take the chance. My credit was improved drastically over the course of 6 months. I thank Rolando and his team for their help. Currently this is the highest credit limits I have ever had. I definitely recommend everyone to use their services. read more

Terrible service! Will never recommend him to anyone. I noticed the scam right away and was able to cancel my services. He might be great to others, but he's clearly not consistent and honest. read more

Rolando and Team promised and over-delivered! First Step, they eliminated my aged bad credit lines, leaving my credit report blank, and I mean no FICO scores even reporting. From there, I payed for their FICO Boost service, resulting in all three of my FICO scores to range from 765-789 in 2 weeks! INCREDIBLE RESULTS!For a minute I was in disbelief, but it's real! I'm truly grateful for their service. As a Real Estate Professional, I trust them with my clients when it comes to Credit Repair Solutions! read more

I highly recommend credit repair solutions, everyone that I have sent over to them always tell me how great their experience was. Rolando, Blanca and their staff are very knowledgeable and helpful. So If you need someone that is trust worthy then Credit Repair Solutions is definitely your spot. read more

As a realtor I've sent many clients to this company to fix so they can get qualified to purchase their dream home. I've recently utilized them for myself and WOW! I cannot praise them enough! Rolando and his team went above and beyond! Fast response, explained the whole process and results! I highly recommend them for any and all credit types!!! read more

This is a JOKE! ZERO STAR! STAY AWAY!!!!! I pulled a yelp promotion THEY advertised and was told that they had NO knowledge of it. It says check in and get a free credit report. I then told the lady, no problem. I will pay but you should probably get someone to look at it. After 10 min. SHE TOLD ME THAT THE OWNER SAID THEY REFUSE TO SEE ME. How ludicrous is this? I never write YELP reviews but I cannot begin to explain the embarrassment and down right DISCRIMINATORY act I was subjected to. Proceed at your own RISK read more

Credit Repair Solutions - Photo evidence supporting my review. On my way to my lawyer right now. #discrimination #scam #stayaway - Debt Relief Services Near Me - Downey, California

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The credit repair Solutions Team really know their stuff. I highly recommend using them if you need help with your credit. A really good friend of mine referred them to me over five years ago and I've been using them ever since every time I've gone to them they have helped. At first I did think it was a little pricey and didn't think I could afford it but they worked with me and helped me set up payment plans and I'm very grateful for the help. The things that were on my credit report and credit history were blocking me from future success they helped me remove those negative things on my credit report. Roland, Blanca, and Natelie are the best at what they do. They help me every time. They have never lied to me everything they've ever said was true and everything they promised to do they did I would continue to use them until my credit is where I want it to be. read more

Status reports are not given and when they are it is because you have asked numerous times. I have been waiting for a refund for over a month. I have called, emailed, and even texted message with no resolve from them. "The check is in the mail" is the answer I get from the owner Rolando. It has been over 30 days. This review is not based on the fact they could not negotiate a debt because I understand it is not guaranteed. This review is based on the lack of communication and professionalism. I do not recommend working with a company where the owner is not too busy to collect payment but too busy to refund your payment. read more

Definitely would recommend Rolando Castro to help you with your credit needs. Had to get the credit report repaired and he was there every step of the way. Was never difficult to get ahold of him, always responded timely to my requests, and delivered as promised. Extremely satisfied. read more

Super great customer service ! And their work helped us out a lot! I will highly rec to family and friends!

The response received by Rolondo beautifully encapsulates this company's practice of deflecting all blame and denying any culpability. Statement #1: "we were only disputing 3 items so I don't know why you would mention we were attempting to remove accounts not discussed" Fact: They were supposed to focus on 3 items but instead, according to their own "status portal", they attempted to dispute 33 items over the 3 reporting agencies, including totally legitimate items. I have the screen captures and the paper reports, I'm not making this up. Statement #2: "your results are 81 days past due" Fact: Here the blame game shines brightest. I have the email showing that the last time I sent in result letters from the credit report companies was Feb 28th. This company has an automated letter that goes out to the customers when THEY think they should have received a response from the credit companies. Rolondo doesn't seem to grasp that the credit agencies and mail services don't work on his schedule. Therefore everyone is "always late" in sending in their results. One credit report company has stopped sending results altogether, so this last time I waited a bit longer to see if it would come. I received confirmation on Mar 1 that the 2 letters were received from Naftalye. At that time she stated: "I have put your results in line to process". Nothing was processed or done to my account since December 2018. Again, your own portal shows all activity. I never received any further results, there is nothing to send! Statement 3: "we apologize if we cared enough to send you educational material which you could benefit from." Fact: So glad you "cared enough" to text me incessantly without permission. I can hear the tiny violins from here. (UPDATE 5/30/19: I'm still getting spam texts at my number!!!) Statement 4: "I do not have any record of you calling my office or sending us an email asking us why your scores dropped." Fact: You don't? Well that's convenient, because I'm looking right at it. Try checking your email from Feb 28th, you were cc:ed on the entire conversation. Regardless, the score dropped right after you got one of my credit cards cancelled because you created chaos by trying to dispute numerous items that did not need to be messed with. Now a new negative item has been added to my report. FOR THE LOVE OF GOD DO NOT LET THESE PEOPLE NEAR YOUR CREDIT REPORT! read more

Rolando and his staff are awesome! A lot of people don't understand that credit repair is not like doing your taxes, it take time. Rolando explained the process and I definitely saw great changes! Now I'm part of the 700 club! Thanks Credit Repair Solutions for your dedication and hard work! read more

I worked with Credit Repair Solutions to improve my credit score (my realtor referred them) in order to get a better rate on a mortgage. The experience has been really bad and I did not see any improvement in my credit after providing all of my personal information and my login info for Credit Karma as they requested. I no longer trust this business as they do not seem reputable. I was told that they have a refund policy but I have been unable to get my $595 back after 9 months with no change in my credit or action on their part. I have called and texted multiple times but have not been allowed to speak to Rolando or someone with the authority to resolve my problem. I would not recommend this service. read more

I was referred to Credit Repair Solutions by a friend. I contacted them and got started with the process in repairing my credit. Everything was well explained and I was well aware that it wasn't gonna happen over night but definitely with the process my credit has definitely made a change already. Thank u Credit repair solution for helping me out and continuing to follow up with me. read more

Mr Rolando is an amazing person! He Truly made me feel welcomed and valued! from the moment I walked in to his business office! I walked in not knowing anything about how to improve my credit and now I am knowledgeable about how credit works! The outcome of Pursuing his service has improved my credit score over 700+! I recommend credit repair solutions to anyone and everyone I know! read more

Great results and amazing customer service! They are very helpful when it comes to guidance or questions and they helped me remove all negative items from my credit report. With this pandemic it did make the process a bit longer but I still saw results along the way. Thanks to them I was able to qualify for my home loan! Thank you Credit Repair Solutions! read more

Beyond satisfied with credit repair solutions. Rolando was helpful all the time. Helped my husband have a high FICO score within two weeks. Definitely recommend. read more

Completely disappointed with the environment, professionalism. I was referred from a friend. I have 5 things I wanted to clear up. I'm too busy to do it myself. So I decided to see what Rolando can do. I emailed him my credit report over a month ago and spoke with him. He said he review it and to come in. I drive 1 hr 15 min in traffic. Still waited another 15 when I arrived. I meet with another woman whom had no idea what Rolando and I spoke about. He came to speak with me. Lied to my face and said he never told me he review my report and he can help. He said for me to come in and we will go over it then. He is very arrogant and unprofessional. I told him this was a waste of my time and for me to leave work. He acted like a 5yr old boy. He is a total scam artist. Down to the dust in the office and cheap decorating. read more

After weeks of being harassed and threatened by creditors to file lawsuit, i decided to consult with the experts at Credit Repair Solutions. I explained to them my frustrating situation and was advice to come into the office. Upon arrival, I was greeted by the from office staff and shortly after by, Rolando. Rolando took the time to take me into his office and personally call the creditors and put a stop to their predatory collection calls. His expertise in credit law and regulations resulted in an immediate cease and desist. It's been over a week now since Rolando handled my situation and I have not receive any calls from the creditors. I would highly, HIGHLY, recommend Rolando and his staff at Credit Repair Solutions for any credit repair needs and advice. read more

Stay away! I went to Credit Repair Solutions (CRS) to try and fix my credit. I paid $700, so I can get help. I should've just used that money to pay my debt. CRS will TRY and remove delinquent accounts from your credit report, but that does not change the fact that you still owe the debt. After a year of using their service I called to check the status of my credit, I was told that I had to pay an extra $200 and nothing had been done to improve my credit report. They explained that the initial $700 was only for 1 year. Complete rip off.. please just save your money and stay away from these people read more

Went to get some assistance on taking late payments off of mine & my husbands reports after a year they only took off 3 late payments. Was confidant in the beginning but lost that when my credit reports still showed no progress & my name was changed to my husbands middle name lol. Crazy. Requested my refund and after a week of waiting for it in the mail I called and stated I would be in to get my refund. I waited 1 hour 30 min. At lease I got some money back but the hassle of it all. Wish they were honest about never sending my refund check thru the mail!!!! read more

PLEASE READ THIS, IT IS VERY IMPORTANT IF YOU DO NOT WANT TO BE SCAMED. The worst service I've had and the most expensive of all, hire the service of Rolando Castro to help raise the credit of my husband to 640 points to qualify for the CALFHA, at first the man very kind and giving us all the hopes, We were in escrow and my husband had a credit of 634 points. when we spoke with Rolando he made us feel very confident, he said that it was easy to get up to 640 minimum, we paid $ 1100 dollars to do it, a week passed and we did not hear from him, this happened in December, we call him and he did not answer, We left messages and texts and did not respond, after two weeks and close to escrow we were able to locate him, to top it all he asked us again for my husband's information, social security, name, job information, etc. information that had already been provided to him the day we hired him. the seller of the house asked us to sign the paper that stopped the check that was given to the escrow, we signed that paper and there would be no refund of the money, which rolando assure us that there would be no problem, we signed it, a check of $ 2500 dlls plus the inspection of $ 500 dlls as part of the deposit, the house was our dream, it was exactly the house we wanted, location, price, distribution, had everything. We had to request an extension of one more week because as I said earlier, Rolando was not doing his job. In the end we lost the house $ 3000 dollars and after 6 months I kept trying to communicate with Rolando and just do not answer texts, or calls, stop doing it and a week ago I called him to return at least the money I paid him and He asked me to send him the credit report of my husband, so I did it having to pay to obtain it and again he refuses to answer. please do not trust this man, it is a fraud and puts God in front to gain confidence. Do not believe him, he will just take your money and he will not do anything. IDALIA SIMO POR FAVOR LEAN ESTO, ES MUY IMPORTANTE SI NO QUIEREN SER ESTAFADOS. El peor Servicio que he tenido y el mas caro de todos,contrate el servicio de Rolando Castro para que ayudara a subir el credito de mi esposo a 640 puntos para calificar para el CALFHA , al principio el senor muy amable y dandonos todas las esperanzas, estabamos en escrow y mi esposo tenia credito de 634 puntos. cuando hablamos con Rolando nos hizo sentir muy confiados, dijo que era facil subirnos a 640 minimo, nosotros le pagamos $1100 dolares para que lo hiciera, paso una semana y no teniamos noticias de el, esto paso en diciembre, le marcamos y no contestaba, le dejabamos mensajes y textos y no respondia, despues de dos semanas y a punto de cerrar escrow pudimos localizarlo, para colmo nos volvio a pedir toda la informacion de mi esposo, seguro social , nombre , informacion de trabajo, etc. informacion que ya se le había proporcionado el dia que lo contratamos. el vendedor de la casa nos pedia que firmaramos el papel que detenia el cheque que se dio al escrow, nosotros firmando ese papel ya no habria devolucion del dinero, la cual rolando nos aseguro que no habría problema, nosotros lo firmamos, un cheque de $2500 dlls mas la inspeccion de $500 dlls como parte del deposito, la casa era nuestro sueño, era esactamente la casa que queriamos, hubicacion, precio , distribucion, tenia todo. tuvimos que pedir una extencion de una semana mas ya que como dije anteriormente, Rolando no estaba haciendo su trabajo. al final perdimos la casa los $3000 dolares y despues de 6 meses seguia intentando comunicarme con Rolando y simplemente no contesta ni textos, ni llamadas, deje de hacerlo y hace una semana le llame para que me devolviera al menos el dinero que le pague y me pidio que le mandara el reporte de credito de mi esposo, asi lo hice teniendo que pagar para obtenerlo y de nuevo se niega a contestar. por favor no confien en este señor, es un fraude y pone a Dios enfrente para ganar confianza. no le creean, solo se llevara su dinero y no hara nada. IDALIA SIMO read more

Great service! Very attentive ! On point and they have helped me with my clients since I'm a Realtor in the area! Definitely recommend !

My experience with Credit Repair Solutions was great, I needed help reestablishing my credit, Rolando Castro the owner was extremely helpful, Rolando obtained my credit report from three credit reporting agencies and advised me on how to reestablished my credit, my score has improved tremendously and I thank Rolando and his staff for helping me, now I am a business owner and without his help I am not sure it would have been that easy. I couldn't give a higher recommendation to anyone.Rolando is an admirable example of a professional business person that get things done quickly. read more

Credit Repair Solution has been the best!!! THE BEST!!! in helping me fix my credit. Rolando and his team has helped me Twice with getting thing removed from me Credit. helping with positive guidance and knowledge toward maintaining and having good credit. ( I must say" it feels good to purchase things and not have to put money down) thank you!! Thank you!! Thank you again.. read more

PLEASE SAVE YOUR MONEY AND DO YOUR OWN REASERCH!! trust me your better off this way. I can say officially say that my husband and I were scammed out of $1500 dollars, All they do is lie, tell you they're working on your request and almost one yr later boom nothing from them. So I hired them to assist with removing negative remarks off my credit history report back in Oct. of 2020. I was told we can take care of this, no issue. I was put on a payment plan to completely pay off the balance by Dec. Of 2020 which was pretty cool since we were in a pandemic. I was told in October they would work right away on my request and that my December I should already see an improvement on my credit score, oh and to look out for official USPS unmarked mail which would be of the 3 major credit bureaus. So come December2020/January 2021 and still nothing, no improvement or official mail I called back and was told that because I was put on a payment plan no one had worked on my account because they require payment in full. Mind you I was constantly speaking with them from Oct. To Dec. and was reassured several times they were working on my issues and to continue to look out for the mail and that there were delays with the post office due to covid. So I requested a call back from Rolando but was always told everytime by Michelle or Cathy he was not available - another disappointment since he was highly recommended by a realtor which is why we decided to go to him in the 1st place. Anyway Cathy apologized in January for giving me inaccurate information and basically blamed Michelle for this mix up but she went along with it too since I had talked to her during this period. So since my invoice was now paid in full they were now going to start the process and guess what?! To look at for more official USPS mail from the Credit bureaus. The last text/communication I had with them was in March/April asking if I received any mail, the answer was no so I replied and that was that. It's now mid September, no one has text or called from them giving me an update and still no mai and my negative history is still there. Hope this helps some of ya'll. read more