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    Creature Comforts Pet Resort

    3.7 (17 reviews)

    Services - Creature Comforts Pet Resort

    Pet boarding

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    Patricia L.

    We have been using this place to board our cat since we moved here 5 years ago. And we've used them a lot more than my check-in's reflect since I forget to check-in...boo! It's about time I write a review and show them some love. So, here's the scoop: This is a family ran business that has been doing this for years...decades! It is not froufrou like other new facilities and it is, in fact, older. Don't confuse "old" with unkept, etc....there is a difference. And yes, it is located in an older part of Jacksonville...like a little piece of country in the middle of the city. This is not a "state of art" facility with all the bells & whistles that your pet doesn't care about anyway. They treat our cat like family from the time he enters to the time he is picked up. Animals can't talk, but you can surely tell by their temperament if they are happy. I whole-hearted trust the entire staff (Hollene, Judy and the owner {Hollene's son}) and we have a great peace of mind when we are on our trip(s) that our boy is being well taken care of. They are very friendly there. TMI: Our cat had surgery a few different times and as luck would have it, we had a trip booked at the end of both recovery periods. We thought of cancelling, but both times we talked to Hollene or Judy and they took him under their care and took excellent care of him in our absence. Plus, we called to check on him and they gave us full updates. Of course, he (our cat) was familiar with them and they love him...we couldn't have asked for anything better and appreciated it. Not to mention we stood to lose a lot of money from canceling a trip, but there was no need since we could depend on Creature Comforts. If you experience similar circumstances, please have a peace of mind knowing your furry loved one will be fine. You will need to review their website for the cost of the services you desire. I want to draw your attention to the Check-In and Check-out charges/times...please plan accordingly. Also, read the bit about holidays. Your failure to plan and charged something you didn't "expect" due to not reading and/or not paying attention to what they tell you is not a reason to get upset and/or write a bad review. Please note that you are welcome to tour the facility prior to booking to see if it is a good fit for you and I highly recommend doing this. See the place and meet the staff. There is a gravel parking lot and a curved driveway drop-off in front. It is easy to find, but pay attention since it is a neighborhood basically...you could pass it.

    Love this place!!

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    3 months ago

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    5 months ago

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    1 year ago

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    6 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    8 years ago

    Both our cats came home with intestinal parasites. We will not use this business again.

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    9 years ago

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    11 years ago

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    11 years ago

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    Ask the Community - Creature Comforts Pet Resort

    Review Highlights - Creature Comforts Pet Resort

    I have had to board my cat in England, Belgium, and Germany and Creature Comforts is right up there with the best.

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    Dream Dogs - Alice training at a restaurant.

    Dream Dogs

    (4 reviews)

    Northside

    Devon has been working with my three dogs for over a year now, and I wouldn't trust anyone else. My…read morepack includes David, a 13-year-old Shih Tzu mix; Zoey, an 8-year-old Doberman; and Alice, a 2-year-old Doberman who's been doing service dog training with Devon. Not only has Devon helped Alice with her specialized training, but they've also worked with Zoey and David on refresher lessons and day-to-day living strategies to make managing three very different dogs much easier. Devon's approach is amazing--they adjust their training methods to align with what I'm comfortable with, creating a collaborative and supportive experience. It's never about right or wrong; it's about finding what works best for you and your dog. We've done in-person lessons and board-and-trains, and every time, Alice comes home better than when she left. Alice adores Devon, and knowing she's happy and in such capable hands makes all the difference. Devon is easy to communicate with, incredibly knowledgeable, and truly cares about the well-being of every dog they work with. I can't recommend them enough

    Id highly recommend Arcane Canine to anyone looking for a reliable and communicative…read moretrainer/boarder. My dog stayed with Devon while I looked for housing. I wasn't sure how he would do woth other animals but Devon immediately assured me that they would be able to handle Kapano in their house for his boarding! I was impressed as he came back more confident and mannered around other dogs. I was consistently sent updates and photos of him throughout his stay and made to feel more than welcome to visit. He also came back to me in better shape in terms of muscle! If there was anything Devon had questions about they had no issues contacting me right away to let me know or ask about, I felt very comfortable and safe with my dog remaining under Devons care. I had never had to leave my dog with anyone before so i was reasonably worried as he's been my bestfriend for 6 years but i am EXTREMELY satisfied with Devons services and will continue to use devon for any training/boarding related needs for the future. I cannot recommend Arcane Canine enough! And thank you Devon for taking the best care of my boy when I needed it the most you are amazing!

    Dogtopia

    Dogtopia

    (12 reviews)

    Southside

    While traveling with our 3 year old puppy, my husband and I experienced health emergencies that…read moreended with hospital stays. Without reservation, Peggy and the other wonderful caregivers welcomed Emmie and cared for her as if she was their own. They called us daily and sent photos of Em. We had worried because she had never been boarded or played with other dogs. However, she came home with fur friends and a team that truly cared for her. Such a relief to know whenever we are in Jacksonville, or the Mayo Clinic, that Dogtopia 11300 Beach Blvd is there to care for Em. Our heart filled thanks to Peggy and her team of dog lovers.

    Very friendly staff, and very responsive to potential new customers, but totally dishonest billing…read morepractices and required multiple attempts to reach out by me to finally get a response. I am in Jax for extended stay, but still a temporary visit, and I wanted my dog to have some sense of normalcy by continuing to go to daycare like she does at home. The owner talked me through the forms to sign, which is on me for not reading it myself, because she did not at all mention that I was signed up for auto-billing so I was shocked to see a $428 charge for daycare when my dog didn't go to daycare once on the initial 1 month package I signed up for. The fact that I had to reach out multiple times before getting any acknowledgement is a super disappointing experience given how friendly and "transparent" the owner is to prospective customers. I will note the reason I didn't end up taking my dog there even though I had purchased a package is because it is standard at all Dogtopia's that dogs are crated for a 2 hour window everyday, and the place I take her at our permanent home is a crate-free environment so two hours in a crate every day would not be a good experience for her.

    Another Barking Dog - #avere #anotherbarkingdog #itsadogslife #whenneighborsarefriends #averesummer2025

    Another Barking Dog

    (1 review)

    Southside

    We love Another Barking Dog! Amanda is so considerate and loving of our little Emmy. She takes her…read moreoutside several times throughout the day and goes above and beyond with everything we ask of her. Emmy is very high maintenance but Amanda will do everything and more with no complaints. And for a very fair price. Emmy loves going to Amanda's because she knows she will be cared for and attended to. Amanda knows each dog by name and personality, and she is always patient, attentive, and professional. She will send photo updates throughout the day so I can see our little Emmy having fun with the other dogs. Amanda's space is clean, safe, and spacious for all dog sizes. Emmy always comes home tired but happy which is great for her and us. I can't recommend enough.

    From the owner: At Another Barking Dog, we offer more than pet care. We provide a personalized, boutique experience…read moretailored to your dog’s unique needs. Whether your pup has a special diet, medical needs, or just thrives on routine, we create a home away from home that feels familiar and safe. Each dog enjoys their own cozy sleeping spot, whether that’s a comfy kennel or a warm bed next to a trusted friend. Peaceful beach sounds play in the background throughout the day and night, helping drown out outside noise and create a calming, low-stress environment. We also specialize in caring for senior dogs and understand the unique needs that come with aging. From quieter spaces and slower-paced walks to gentle handling and extra patience, we make sure your older pup feels secure, comfortable, and respected at every stage of life. This isn’t a loud, high-volume boarding facility - it’s a peaceful, structured space where dogs can rest, play, and be themselves. We focus on connection, comfort, and quality not quantity. Tail wags upon pickup are the norm around here, because your dog can’t wait to come back!

    Creature Comforts Pet Resort - petboarding - Updated May 2026

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