While traveling with our 3 year old puppy, my husband and I experienced health emergencies that…read moreended with hospital stays. Without reservation, Peggy and the other wonderful caregivers welcomed Emmie and cared for her as if she was their own. They called us daily and sent photos of Em. We had worried because she had never been boarded or played with other dogs. However, she came home with fur friends and a team that truly cared for her. Such a relief to know whenever we are in Jacksonville, or the Mayo Clinic, that Dogtopia 11300 Beach Blvd is there to care for Em. Our heart filled thanks to Peggy and her team of dog lovers.

Very friendly staff, and very responsive to potential new customers, but totally dishonest billing…read morepractices and required multiple attempts to reach out by me to finally get a response. I am in Jax for extended stay, but still a temporary visit, and I wanted my dog to have some sense of normalcy by continuing to go to daycare like she does at home. The owner talked me through the forms to sign, which is on me for not reading it myself, because she did not at all mention that I was signed up for auto-billing so I was shocked to see a $428 charge for daycare when my dog didn't go to daycare once on the initial 1 month package I signed up for. The fact that I had to reach out multiple times before getting any acknowledgement is a super disappointing experience given how friendly and "transparent" the owner is to prospective customers. I will note the reason I didn't end up taking my dog there even though I had purchased a package is because it is standard at all Dogtopia's that dogs are crated for a 2 hour window everyday, and the place I take her at our permanent home is a crate-free environment so two hours in a crate every day would not be a good experience for her.

The staff is always welcoming and they follow up with me after all appointments. Seeing I was a new…read morepuppy parent they explained diet plans and medicines to me.

My experience with Forever Vets was overall acceptable, but I want to highlight an important…read moreconcern about their Wellness Care Plan. When I tried to cancel my plan because I was moving out of the city, I was immediately charged the full remaining balance for the entire year. This was never clearly explained at the time of enrollment, nor was it presented in an obvious or transparent way in the contract. The staff was polite enough, but the lack of clarity around this policy was disappointing. I want to warn other pet owners that the Wellness Care Plan can become unexpectedly expensive if you ever need to cancel before the year is completed. For these reasons, I do not recommend enrolling in the Wellness Care Plan, unless you are absolutely certain you will keep it for the full year.

My dogs have never been to a boarding place like this one. I was a little nervous for them because…read morethey were shaking when I brought them in... I was gone for three days and got to watch them on the puppy cams and the whole time they seemed relaxed and happy... The people who work here deeply care for animals and certainly have a way with the dogs! My dogs ate very well and I will definitely be bringing them back knowing that they will be in good hands next time I'm away!

WARNING: Management and staff post fake reviews to keep ratings high. Read reviews very carefully…read moreto determine the truth for the safety of your furry family member. Weekend Boarding and PM Staff at Happy Hound Dog Resorts (HHDR) at Beach Boulevard is HORRIBLE and NOT recommended for SPECIAL NEEDS DOGS! CAUTION: Personnel is inexperienced with no compassion, patience, knowledge or education to care for special needs dogs despite website advertisement. HHDR is NOT suited for dogs with special needs such as separation anxiety. WARNING: Worker's performance resembles unsuccessful daycare employees who decided to change career paths. Entry level employees with little to no experience caring for animals would not accept responsibility for their neglect, inadequate training and inability to care for multiple dogs. The customer, your special needs pet or other dogs in their care are blamed for any and all incidents. CAUTION: Read waiver thoroughly before signing and leaving your vulnerable furry family member! WHY? As stated, Happy Hounds Dog Resorts (HHDS) accepts ANY dog that is not sick with requested vaccinations. HHDS is NOT responsible for any injury to your dog even when management, employees, volunteers or contractors are liable. WARNING: AGGRESSIVE dogs are placed with anxiety and non-aggressive dogs by SIZE! Due to staff lack of experience and knowledge, King was harassed repeatedly by aggressive dogs (watched one incident on camera). A worker (white pregnant female) placed King "in time out" because he defended himself after an antagonistic dog repeatedly kept trying to "hump him" according to her statement on Saturday, October 26, 2024. Common sense care is limited to verbal conversations. Oncoming staff as next shift will NOT read chart/paperwork/computerized records to determine special needs. Instead, rough play as pack initiation "all day" is permitted. Apparently, their responsibility is limited to feeding and cleaning the area while observing activities. Weekend tech was adamant, defensive, oblivious regarding her error and unwilling to accept responsibility for her actions and decisions. During our conversation, reciting her statements back to her several times was required until she understood care was negligent. Conversations similar to parent speaking to a pre-k daycare assistant who proudly abused discretion without justification. The entire conversation was strange and horrifying with no idea what would occur until I arrived almost 48 hours later. On Saturday, October 26, 2024, King was placed in a "10x10 room to play with toys alone with a bowl of water." I specifically asked, "was King injured?" Her response was "no." We agreed (and requested) that King remain separated from other dogs until pick-up for his safety and "prevent injury". Upon arrival on Monday, October 28, 2024, King was in front area (entrance) with larger dogs that were "his size". Perhaps, this was the only way to protect him from the "back-end" employees and dogs. At home, more horror was discovered. After bathing and grooming, his body and mouth were checked. King's lip and two teeth were bloody and swollen. His right eye is constantly secreting yellow mucus. His mouth was sore to touch on right side. He couldn't eat. His appearance and countenance resembled a child that was mentally broken, neglected, beaten or punched or kicked and abused. He looks fragile from weight lost or dehydration. NOTE: 12 cans of dog food were provided, Beach boulevard facility was contacted immediately. Daytime employee suggested King hurt himself by purportedly "chewing on kennel and bruised his nose and lip" as a common reaction to anxiety. However, she "don't know what happened on the back-end" and she was "not present yesterday [Sunday]. Furthermore, his nose is fine. Separation anxiety usually accompanies an inability to socialize amongst aggressive dogs. King's limitations were previously disclosed in WRITING and verbally communicated to the manager and two AM workers on Friday (October 25, 2024). Management not present weekends. Inexperienced staffers run the entire operation with little to no compassion, training and resources to accommodate animals with special needs. Addressing concerns via telephone and website email caused King to be subjected to abuse and neglect. Yes, he was "happy" on Friday when left with management. When I returned on Monday, October 28th, King had a swollen lip with two bloody teeth, right eye secreting mucus from injuries and a broken spirit. He won't respond as himself, he's distant and constantly pulls away when attempting to touch him ... Similar to a child subjected to abuse and returned to the parent as alleged abuser(s) blame the child and parent.

Blueberry loves it here! I never have to worry about him when we go out of town. The entire staff…read moreare super sweet and knowledgeable

Had my dog Bindi boarded and for bath claws etc. Picked her up dud not notice tol got home she was…read morelimping a bit. Finally able to look at paw about 3hrs later. Her pad on her front paw has a smooth even tear on it. Called left message on vet line. Called talked to lady who wanted a photo sent to her. She would text me her number. No such text. Dog is miserable. ​

My boy, Niki, is difficult. He won't let anyone touch his hair, nails, ears, nothing. In…read moredesperation I took him to Stephanie. He came back groomed as I asked her and my boy wasn't shaking, growling or angry. I have never looked back! And a few months ago, I had an emergency and had to find a sitter for him and his 2 sister's. I left them with Stephanie. I got pictures every day and when I picked them up, all were healthy and well taken care of. I never leave my babies, but if I have to, it will only be with Stephanie. She ROCKS!

Steph is an amazing groomer. My dog Roxie is very leary of new people. Shortly after her first few…read moregroomings, Steph melted our Roxie's heart. The Pet Report card is the best, our whole family looks forward to them we are all in love.

My girl, Nellie, loves to come here for boarding! She gets a luxury den, in a quiet room, to…read moreherself and lots of play time. I get pictures and updates on how she is doing. I've never seen her so happy and relaxed after being boarded! Definitely recommend Central Bark for boarding (and their day-care too) - Mark & the staff really goes above and beyond to make sure all the dogs are happy and comfortable while there! Also, April does an amazing job with grooming!! Highly, highly recommend taking your dog to see her for a spa day.

We have an older Frenchie and had tried other overnight dog places. They weren't open to watching…read morehim. Our vet recommended Central Bark and they are wonderful! The owner and weekend workers love our baby and he often doesn't want to leave! He doesn't shake when we drop him off either. He is clean when we pick him up and the place is always clean.

Absolutely blown away by the level of compassion and patience this clinic displays. I brought my…read moredog in to be put down due to cancer and they went above and beyond to make us comfortable and allowed me the time I needed to process and say my goodbyes. Even as they did the procedure I got to sit with my baby and they were very very compassionate. They listened to my hurt and validated his condition allowing me to find peace in the chaos. Very impressed and grateful.

If your cat or dog has great anxiety, you can get an RX to keep your pet comfortable during the…read morecrazy fireworks that go off during the holidays. Roseanne at the front desk is amazing. Located across from Harvey's Grocery Store on Arlington Road.

They're a really easygoing doggy daycare. They also have grooming and dog boarding services as…read morewell. The staff is always friendly when I come in. They give me a general recap of how my dog was or if anything happened during his visit. It seems to be organized because of the way they communicate over the walkie. The dogs take turns in different rooms depending on the size of the breed. My dog is 20 lbs so he stays with the smaller dogs. They rotate between 2 or 3 different areas so that they're not stuck in one room for the whole day. I don't know much of their procedures, honestly. But I do know that they give the dogs nap time. I have seen reviews where some owners' dogs receive some type of injury or they found their dog to be in the crate because of an "argument". However, I haven't had much of a problem with that yet. I enjoy bringing my dog here. I do wish they had multiple locations.

Dropped my dog off today, 5.15.2026, around 715a; on the way back to my car, as I always do, I…read morelooked in the window to see my dog after drop off; saw their employee in Park kick my dog; went back to speak to the staff, was informed they would look at the video and get back to me; they called me back timely but indicated my dog was NOT kicked but this is the method they use to separate dogs when they get too frisky, they just put their leg between the dogs to separate; THIS IS A LIE; i know a kick when I see one; so, since they have kicked my dog today and lied to me about it, my business with this business is concluded; I have taken two other dogs to this establishment; I have seen the changes over time; today IS UNACCEPTABLE; I dont't have to get up early and pay someone to kick my dog, if I want him kicked, I can kick him at home; just a warning to others; we are moving on to greener pastures; in my next search for a daycare I will be sure to ask what disciplinary actions the staff uses on pets; I don't spend my time pampering this dog to have him kicked at a business; when a business shows you who they are and how they operate, believe them the first time

Super easy and friendly with great communication as well. Would definitely recommend!read more

I'm so happy that I chose Pawsitive Pet Care! Mayra was so incredibly caring and my cats who are…read morenormally pretty shy opened up to her and felt very relaxed. She was incredibly careful to follow all the instructions I left for her and sent me pictures every visit. I can't say enough amazing things about her! Thank you Mayra - you're now my permanent sitter