This place is awful. We are relatively new to the area. I have used their grooming services several times. The first time I dropped our dog off, I was really bothered by the attitude of the girl at the front so much so that I decided to choose a different veterinarian. The people at the front set the tone for the whole place! However, When we picked my dog up from his grooming appointment, he looked great! So, we brought him back a second time. Not only were the girls at the front not friendly...they were rude (again). Grooming was okay that time. This time, again, everyone I encountered was rude and I dropped my dog off at 8am and he was not ready until 4pm. This is unacceptable. He is a small dog and there is no way it took that long to groom him...so he has been sitting in a cage for the day. This is traumatizing especially for any dog that is already nervous for grooming. I understand that you schedule several dogs at a time so you can dry one and wash one simultaneously...but that can't possibly be what happened here. I am actively looking for a new groomer and DEFINITELY thankful that I decided not to use their veterinary services from the beginning. read more