This is a follow up review from my previous one. Jamie did reach out to me after reading my review and he really wanted to make things right. He was sincere and he had his crew come and replace all my gutters with new ones. They were neat and Jamie was onsite. Leaf guards were not put back on. The very next day we had heavy rain. i had no wet rugs this time. it was clearly defective gutters/ leaf guards. I do have a ruined rug that will need to be replaced and now no leaf guards. Jamie did offer to help with the leaf removal in the fall. Jaime is a hard working person who went the extra mime to make this right. I do appreciate it, however it should have been this way from the start. read more

Jamie and his crew did an incredible job on our house. The team did our gutters, siding, and deck. Beyond impressed and they really took care of every single detail. The Creative team really is the best! read more

After just seeing their vehicle flying up County Road 101 and Sills at easily twice the speed limit, I would never do business with this company. If they are that willing to disregard the safety of our neighborhood and everyone on the road, I can't imagine how safe their work is. Had I been on duty, I might have arrested the driver for reckless driving and impounded the vehicle, that's how bad it was. If the owners are reading this and you have GPS on your trucks, check the GPS. This employee will get someone killed. I have the plate number of the vehicle if you need it. read more

There was an initial issue, once Creative knew of it they immediately came to my home - perfectly done. My thanks to Jamie and his crew - 5 STARS read more

Creative Gutters installed gutters on our house over the Summer. The owner Jamie came by for our initial consultation. He discussed the different gutter options and even put samples up on our house so we could see what we liked best. He gave a same day estimate and said they had availability within the week. We had some painting that needed to be done first, so we needed a little extra time but Jamie kept in touch and when we were ready he fit us in pretty quickly. The job was completed seamlessly. These guys know what they are doing. Their prices are fair and the quality of their work is top notch. I wouldn't hesitate to refer them. In fact, I already have several times. If you need new gutters, save yourself the time of shopping around and just hire these guys. They are the BEST!!! read more

It was all good up until the very last minute when the owner, Ed (Cell number 631-445-1124) became a caveman with me on the phone. He was not on the jobsite but to drop materials. His workers were great. His son was nice. (He also wasn't on the job) With the weather being inclement, it wasn't clear whether they would finish today but they came and finished the small job. 1 day and a couple of hours. New front gutter and soffit and such. We agreed on price. All was good and then when they were finished I told the worker that I could give him a check made out to cash, or I can get him the actual cash when my wife got home from work tonight because I didn't know they would be there today and didn't keep over 2 grand on hand at the house. Not unreasonable. He called the office to let Ed know and put him on the phone with me. In a nutshell, he demanded that I write him a check for $120. more than agreed upon because it wasn't cash. I said that I would make it out to cash for the original amount but he insisted that it's not cash and I can call the IRS if I needed to verify that. All aggressive by the way. You don't say sh*t like that sweetly. I then said that's fine I will have the actual cash on hand after 6:30 tonight and you can stop by and pick it up. He told me he has a god damn life too and he will not be coming to pick it up tonight. I said fine, and he told me to go to the bank now and get cash and he will be showing up shortly for it. I said I don't have that ability to go to the bank at your demand just to get you cash instantly. He was completely unreasonable. I then told him to knock his sh*t off. I even offered to give him a deposit a few weeks ago so that his materials and such would be covered. He said that wasn't necessary, but apparently losing a customer and bad mouthing me was necessary?! And what's weird is everything went nicely. No issues. I had pen in hand to write the check, and also said when my wife came home she would have the cash ready for him as early as 6:30. Why would someone like that allow themselves to become unhinged when you finished all the work and now you're just needing to get paid from a happy customer? In my opinion, he had a roid rage episode. Total neanderthal with me. Completely unreasonable and aggressive. And I fed his workers lunch and gave them a tip. They also had music, and private bathroom access because it's all the right thing to do. With him demanding cash, and telling me he will not be coming by to pick it up and demanded I drop it off to him so as to not inconvenience him, we settled that he would be back in the morning to pick up the cash. We hung up the phone and minutes after that, his worker came back and told him to get the check from me anyway in the original amount! So what the f**k was all that about! I wrote the check and they left. So with that horseh*t strong arm tactic by some piece of crap ookamagook, I DO NOT recommend his company at all! P.S. After I paid the worker I then texted Ed to let him know my thoughts on his treatment with me. I wasn't kind and deservingly so. Here's what I sent him: "Your son was very nice. Your workers were great. I fed them and tipped them. But you ended up being a fu***** ***k! A bag of douche. You were recommended by a local Patchogue business owner. I will convey my story of your ill behavior with me as well as bad mouth you wherever you or the topic of gutters comes up. I hope that makes you proud. Our family is building a new home on Weeks Ave this summer. I know tons of people. You just never know who your audience will be. F*** off." Then after about 20 minutes when the check was already written and given to the worker and gone, I see on my security system that a van pulled into my driveway. When I checked I could see it was Ed in his work van. He then came to the front door and pounded aggressively on it. I was working in the basement and never heard anything until I checked the cameras. Why would someone, who just got paid for the job and was finished, come back and aggressively knock on doors and windows around the house, and wait in the driveway about an additional 30 minutes? Why? Why? It certainly wasn't to apologize. You have a customer whom you just berated on the phone and who expressed how pissed they were at you for doing such. And after I sent that text message to him he arrived at my door! Why? I'm pretty sure it wasn't to say howdy, just checking to see if you are a happy customer. He sat here just waiting to confront me. And after he was paid! How would that have played out had I answered the door? Not good, I'm guessing. With that, I texted him back once more to let him know that he had no further business here and to leave the property. Here is that text: "I was notified by my system that a vehicle was in the driveway. When I checked the cameras I can see it was you. You are duly warned to keep off of the property. You are not welcome here any longer..." read more

Family owned business, was a pleasure dealing with both Jamie and Ed. Their workman's ship speaks for itself. Will be doing business with them for other projects in the future. read more

Great company! Reliable, honest, and great work. Needed emergency gutter work done at our office and within two days they gave an estimate and did the repairs. Love the fact that it's a local, father/son business. I'd recommend these guys any day! read more

These are the guys to call for new gutters and siding. They did my home last year and I forgot to leave a review. I recommended them to my father in law and they are doing a great job there as well. This company is professional, prompt and very knowledgable in there trade. A+! read more

This company is so professional. They came to the house quickly and gave an honest estimate with no pressure to enlist services. Once contracted, they came within a few days and did a beautiful job putting up our new gutters. This is the way all companies should be. Perfect experience! Would recommend them to anyone!!! read more

Wonderful family business. Wonderful service. They did a fantastic job replacing the old gutters and putting on the new ones. They came on time and when they were scheduled. I called them with clogging this summer and they came right away and cleaned them out. Just the nicest people with old world customer service. Highly recommend them!1 read more

The company is great. They call back-showed up on time for the estimate. Gave me a very competitive price Showed up for the install the crew was great. Very neat install. Cleaned up my property. They did the new black gutters and they look great. If you need gutters they are a great local business read more