My friend and I traveled to the area for other reasons, and decided to fit in a little yarn…read moreshopping. Unfortunately, the hours posted on Google were not correct, and when we arrived, the store was officially closed, although a class was going on. Win, whom I am assuming was not just sales but perhaps the manager, was extremely apologetic. Rather than turn us away, she let us browse , saying that she was teaching the class but wouldn't have time to help us in real time. She let us know that we could flag her down if we had questions. We really enjoyed ourselves. The store is much larger than any local yarn store I have been to previously, and there are many unique and different yarns. Win came to help us after her class, and could not have been more wonderful. What started out as a browse, turned into some nice purchases. It's a gem of a store, and I look forward to going back on my next trip up north.

Great yarn store. They cater to all kinds of fiber arts. The selection is fantastic - you've got…read moreyour staples (Noro, Malabrigo, Manos del Uruguay etc) as well as the fanciful and rare, in all weights, fibers and types, and neatly organized too. It's located in an old industrial space. Light industrial brickwork. The sign is a little small and hard to spot. You enter through a small door and go up a few stairs, and voilà - Alibaba's cave. The staff is helpful, friendly, and very knowledgeable. They'll help you as much as you want them to, without being pushy. In my case, there were some yarns that I liked, and they found the right projects for my taste and skill level, made sure I was kitted out, and taught me the techniques I'd need. In case you need patterns, they've got them. There's a full room dedicated to books. Don't miss the clearance section! They also do knitting workshops during week days by reservation, for a very modest fee. They also have classes, though they do fill out fast!

If the rumor is true, that Michael's is going to take over for JoAnn Crafts, we're in trouble…read more Someone needs to teach the staff how to cut material/chords. I obviously wasn't paying attention at the time or I would've noticed she measured 2 yards of cord that had been spliced together. Unfortunately, by the time I realized what she had done I had thrown away the receipt. They obviously didn't take the cord back and refund my money. They will obviously never be a JoAnn Crafts

After dealing with a very rude person at a different location (Tukwila) I called Puyallup for help…read more They couldn't have been more kind! Found what we needed and had it waiting when we arrived. Even though the drive is at least twice as far from our house, this is the only location I will shop at when at home. It is clean, safe, well stocked and staff understands the concept of customer service!

This place is as essential to my life as gas in my car…read more The joy of getting from point A to point B, finding something, building something, creating something is priceless. The coffee shop is a bonus. I had never been in Bonney Lake before meeting my now husband of 5 plus years, and I have developed the habit of coming here whenever anything happens in my life. Everything is expensive these days, but I come to Ben Franklin to walk the aisles and feel my feelings. I come here when I am sad, scared, happy, excited. Through celebrations and losses, milestones and ordinary days, it has been a constant place of comfort, creativity, and possibility. I do not usually let staff at any store affect my day one way or another. They have their own lives and stories that I know nothing about... every employee I have encountered here has been kind, helpful, and genuinely pleasant. My child is growing up with paintbrushes instead of iPads, with crochet hooks and yarn, fabric, puzzles, sewing machines, and handmade keepsakes that become symbols of memory. She is learning how to create, imagine, and build with her own hands. A big part of that is because this place exists. We truly love Ben Franklin Crafts. Please do not go anywhere.

I shop this store frequently and have had nothing but positive experiences. The staff are helpful…read moreand friendly. Even though some prices are slightly higher, I prefer local shopping to Amazon or a place like Hobby Lobby.

The pay by the bag thing was a total scam. I tried my best to navigate what was supposed to go in…read morebags and what was off limits but it was a mess. The smallest signs that said "not for bags" were written in sharpie on tape. I was sure I picked all the bag eligible items but when I went to check out every item was rung up. So instead of 7 dollars it came out to 23. In response to owner- I looked for the signs as best I could, I thought all these things I picked out were good to go. The signs are very small and not obvious so it's hard to tell what is individually priced and what's not. Everything in the store has a price on it. But yes next time I will triple read the signs to avoid paying 22 dollars for old pins and beads!:)

Tinkertopia is a utopia of all things related to tinkering. With many random things needed for a…read moreproject (beads, magnets, jewelry, scraps of fabric and construction/ felt paper, buttons, etc), random books/ magazines, CDs and tapes, etc. If you have time to browse, you should make a visit in here to look at all the things in here because it is hard to describe the magnitude of fun things you may find. My husband, our little girl dog and I actually parked right outside this store and saw this Santa (we visited last month) which really peaked our interest (and also the name did too) so we decided to come in. There was a "time travel" Santa by the large window in a cool looking time travel machine that was available for free photos. This time travel Santa had a fun steam punk kind of attire and was more than happy to take photos with our little girl when asked if he would. We ended up decided to purchase these tiny little blocks we found in a small cabinet. My husband thought it would be nice to get these blocks to spell out our dog name and glue it to her wooden dog bed headboard. It made me laugh that the bag the employee put the blocks in was a brand new (clean) hamburger wrapper bag from Arco's AM/PM. The friendly employee told me that a customer donated boxes of these wrapper bags that he got from a storage that he ended up purchasing (as there were a few boxes of these just sitting in there). That definitely made me laugh since it just goes with the charm of this store. If I lived in this area, I know I would be a regular. For those of you visiting from Vancouver (or if you visit there), you can check out their other store, Urban Source (https://www.yelp.com/biz/urban-source-vancouver), in which the owner had opened that store first before opening this store in Tacoma.