They do a great job. I jog in the neighborhood and see the little flags/markers they leave at the curb after treatment, and all the nicest-looking lawns here are done by this company. read more

I don't recall exactly when we started having Creative do our lawncare - but I do recall it was because the service we were using kept raising their prices. For years I took care of the lawn myself (applying fertilizer and weed control - hubby mowed). But after repeatedly burning out the lawn despite trying different applications, it was time to throw in the towel. Creative has a prepay deal where you save 10% by paying for the year's services up front. I prefer to eat the whole cost at once and not have to repeatedly pay their bills. We usually get the 6 seasonal applications, plus grub and other pest control and maybe top-seeding if it's needed. They do a nice job of notifying the hubby ahead of time re when they'll be coming. Since it limits the ability to do the mowing, we appreciate getting notice beforehand. They also will come out off cycle and apply weed killer if an issue arises. We have never had to so - but it's nice to know it's available. Definitely recommend and will continue to use them. read more

Creative Lawn Care has taken care of my grass for over 10 years. They're professionals and the reason for my consistent beautiful lawn. They've always been receptive to any concern. read more

Creative Lawn Care - A thick green lawn for over 10 years thanks to Creative Lawn Care. - Landscaping Near Me - Pataskala, Ohio

After years of treating our lawn they suddenly said they could no longer treat our lawn because it is too far from their facility. We always used their prepaid planned. Their website claims they serve all areas of Central Ohio, including several which are much farther away than we are. read more

Creative has a great staff, and they are very nice responsive people. The folks are patient, listen to my specific needs, etc. (and I am picky!) Joe Morgan read more

Last Spring I paid up front for 1 years worth of lawn care. In November I sold my home and moved out of state. Last month I received an invoice that was forwarded to me from the new home owners claiming the lawn was treated at the end of February. I never agreed to continue with the service, and when we spoke to the manager they told us a letter was mailed to us in January telling us the service would continue if we did not respond. The problem is that we no longer lived in the house and never received that letter since it was addressed to the home we sold. This company has some shady practices. Their lawn care is mediocre at best. If you already have service, make sure you have them documents confirming the service is canceled, or they will bill you again. We Now have complaints in with the BBB and the Ohio Attorney Generals office. The BBB claims Creative Lawn care is not responding back. Still waiting on the Attorney Generals office. read more

Horrible service. Abusive collection practices. Failed to post signs or notify family that the lawn had been treated. 3 dead dogs, all with the same cancer tumors the vet thought resulted from lawn chemicals. read more

Like the other comments, I too purchased a package in full up front and then was auto-renewed without consent. They claim the tiny type on the fold of the invoices that they left each month authorized them to do that. Because it was paid in full, I did not look at the invoices. When I called them about this, they would not remove the charge and sent me to collections. I would HIGHLY recommend not using this company due to their shady billing practices and horrible customer service. read more

Last year I purchased a package with 6 treatments and paid in full up front. I wasn't really satisfied with the results so I decided not to purchase any more treatments for this year. I came home from work today to find an invoice in my front door stating that they had treated my yard and wanted me to pay for the treatment. This came as a surprise to me because I hadn't agreed to any services from them or given them permission to treat my lawn this year. I called in to hopefully get this matter taken care of and spoke with Chelsea who quickly informed me that they automatically renewed my services without my knowledge or my consent and that if I didn't pay in full for today's treatment, then I would be sent to collection's. I asked to speak to her manager, which was a lady named Chrissy. I told her I was not informed nor did I agree to have any treatments done to my yard this year and I would like her to remove the balance on my account. She informed me that she could not do that and kept saying that they sent a letter out in January stating that my service would renew automatically. I don't remember such a letter and even if there were a letter, I did not give permission to treat my yard. Chrissy goes on to tell me that she is the manager and there is nobody above her that I can speak with. She also says there is nothing she can do and she will be sending my account to collection's. I have already filed a complaint with the BBB. This is no way to run a business. Very poor customer service. read more

I used them for over a year and then there was a miscommunication between what the tech told me and what he told them he did. I called and received awful customer service, they were not interested in resolving the problem, and told me I, the customer, was wrong. They lost a customer because they needed the $32 they wrongly charged me more than a continued customer. read more