Brown Investigations provided professional and thorough investigative services. Communication was…read moreclear throughout the process, and they were responsive when I had questions. Gerry handled my situation with discretion and attention to detail, which gave me confidence in the information they provided. I would recommend Gerry Investigations to anyone needing reliable investigative support.

Gerard is a consummate professional. I contacted him for service of process. I thought the person…read morewas trying to avoid service after first going through the sheriff's station. In less than 24 hours he found the person and sent a picture confirmation with a time stamp. Later he mailed me proof of service to file with the court.

Exceptional Service -- William Sera Truly Goes Above and Beyond!…read more We found Mr. William Sera through Google, and after reading so many positive reviews, we had a good feeling about reaching out to him. I'm so glad we trusted those reviews because our experience absolutely lived up to them. I'm writing this review in hopes that it helps the next person feel just as confident choosing William. William is not only extremely professional and knowledgeable, but also personable, patient, and genuinely supportive. Serving legal papers can be an overwhelming and stressful process, but William took the time to explain everything, guide us through what to expect, and make sure we had the proper receipts, invoicing, and documentation needed for court. What stood out most was the human side of his service. William understood that we were dealing with a difficult situation and helped make the process feel much more manageable. His guidance gave us a greater sense of confidence and control as we navigated the process of defending ourselves. William, thank you for your professionalism, kindness, patience, support and good humor. You made a difficult process so much smoother for our family. If you are reading reviews trying to decide whether to contact William, just as we once were, I can confidently say: give him a call. You will be in knowledgeable and caring hands. Bless you, William, and THANK YOU! You truly deserve every one of these five stars.

I don't usually leave reviews, but this is one of those times where it's absolutely deserved. If…read moreyou're looking for a process server or private investigator in the San Gabriel Valley or West Covina area, I would honestly just go straight to William at My Investigative Services. I came across his business while trying to find someone reliable for process serving and possibly some investigative help, and based on past experiences, I wasn't expecting much. Usually it's slow responses, minimal effort, or you end up having to follow up constantly just to get basic updates. That wasn't the case here at all. From the very first interaction, William was professional, direct, and clearly knew what he was doing. You can tell he has real experience behind him, not just someone going through the motions. He understands how the legal process works, the importance of timing, and how to handle situations properly so things don't come back and cause problems later. What stood out the most to me was how responsive and on top of everything he was. I never had to chase him down for updates or wonder what was going on. He communicates clearly and follows through, which honestly is rare in this type of work. He also goes the extra mile. This wasn't a situation where someone makes one or two attempts and then moves on. He was persistent, strategic, and put in real effort to get the job done. You can tell he takes pride in what he does and actually cares about helping his clients, not just checking a box and moving on to the next job. On top of that, everything was handled professionally and ethically. That part matters a lot, especially when you're dealing with anything legal. I felt confident the entire time that everything was being done the right way. I've only worked with one other process server before, but even compared to that and even compared to services I've seen law firms use, William stands out. The difference in communication, effort, and overall effectiveness is very noticeable. If you need process serving, skip tracing, or private investigation services, especially in the San Gabriel Valley area, this is someone you want handling it. Bottom line, William is reliable, experienced, and worth every single cent. I wouldn't hesitate to use him again.

My biggest issue with this firm was the billing. The entire experience felt like I was being…read morenickel-and-dimed at every opportunity. I would receive multiple phone calls covering the same information and then be billed for each conversation. There were also charges for seemingly random "file reviews," even when there had been no new communication or activity that I could see that would have necessitated reviewing my file again. It became extremely frustrating watching my retainer get eaten away by charges that, from my perspective, seemed unnecessary or repetitive. The customer service was also incredibly condescending. On more than one occasion, the paralegal actually laughed at me when I didn't understand something about the legal process. Isn't helping clients understand that process the entire reason people seek out a service like this in the first place? I never claimed to be a legal expert. That's why I hired them. Being made to feel stupid for asking questions was unprofessional and completely unnecessary. The final straw came when I decided I no longer needed their services. I still had a couple hundred dollars remaining on my retainer and was then charged an "account closing fee." I would genuinely love to understand why it costs a client money for a firm to simply stop working on their case. Unfortunately, the quality of the work did not make the billing any easier to accept. Legal documents they prepared for me contained multiple errors and typos that had to be corrected. When you are being billed for seemingly every interaction and file review, you would at least expect the documents you are paying for to be carefully prepared. By the end, the billing practices felt excessive and difficult to justify. I walked away feeling like maximizing billable charges was a bigger priority than providing efficient service and value to the client. I went to this company specifically because I wanted an affordable alternative to an attorney. Instead, I walked away feeling nickel-and-dimed at every opportunity. For a business that markets itself as helping people navigate legal matters without the expense of hiring a lawyer, I found the billing practices particularly disappointing. In my experience, what was supposed to be the cost-effective option ended up feeling like anything but. I would not recommend this company. Save your money. Look elsewhere. UPDATE: The response from Lydia is correct -- I never voiced my concerns out of fear of not getting quality work from their offices after the frequent charges and the way they handle customer service. The few times I did request clarification about something, I was charged for condescending phone calls that simply reiterated previous points without appropriate explanation. At one point, I was even charged for an email that simply contained a blank form that I already had access to. I'm sure they do keep detailed records. Unfortunately this attention to detail is not the same when it comes to basic typos or even customer service. I'm not disputing their records at all, so it's a moot point. I will, however, say that the number of minutes they charged me for, at times, did not match my phone records. I suppose they round up. And, no, I did not previously express concerns about their customer service or condescending attitudes. You are a business. You are taking people's money and providing them with a service. If I need to tell you how to provide that service appropriately and respectfully, I'll simply take my business elsewhere -- which is exactly what I did. I waited to write this review until I was sure I no longer needed any documentation from them because, again, I just didn't trust them. And, yes, again, Lydia is correct. I did not follow up about the remainder balance of my retainer. After their "closing fees" I believe I had about $12 left. You can keep it, I'm sure the time you took to write this response falls under one of the inordinate business fees. Finally, she is correct -- I always ended correspondence with appreciation for their work. That's basic human kindness and a professional and appropriate way to deal with a business transaction. Did this business provide a service? Yes. So, I thanked them for their efforts. Did they do it well? No. So, here we are.

Lyd handled a couple of important legal matters for me. She got the results I wanted. Plus she and…read morethe team are highly personable and easy to work with Highly recommended

She called be back so quickly and answered all my questions efficiently. I highly recommend Margo…read moreAnn , she did an excellent work overall. She is the best Thanks

Last year I looked on yelp for a paralegal for a divorce that I was going through toxic divorce…read more Did not want to spend a lot of money on a lawyer so I decided to go through a paralegal.. "I recently visited this notary public for assistance with divorce paperwork. Unfortunately, the experience was disappointing. The fees seemed excessive, and the notary failed to complete the job as promised. To make matters worse, they refused to refund my money. I would caution others to carefully review the services and fees before committing. Maybe it's worth exploring other options." caution stay away from this paralegal.!!!

Over 20 years ago, Shelley was there for me she represented she was affordable not all about money…read moreshe is all about family and her husband was there for support as well Now Mario is a team member he should be an attorney he's a great representation a great asset to the company. Thank you again Shelley and your team for being there for me and my family strong.

I recently went through a parentage-child custody, and visitation case and I was able to provide…read moresolid evidence but like any good parent, I was still very nervous in the safety of my child but I am so grateful for the help of Nick and Miss John. I had many questions and no matter how many I had Nick had went above and beyond to help me and make me feel confident and at ease. I am so grateful for Miss John as she worked with me and helped me through my case to give me legal advice which put me more at ease each time I spoke with her. Even with limited scope, I was able to feel comfortable And know it wouldn't drain my pocket. Very professional and very helpful. Thank you

Joey Mendoza represented me for a short time in my divorce. His communication, follow through, and…read morerepresentation was poor. On several occasions I quested if he supported me in the divorce or my wife. When I had evidence against my wife and in her disclosure, he dismissed the issue and said that's not enough evidence. There were long periods of no action or communication. Then the communication was poor and routinely failed to address my concerns. After these problems, I was dismissed Joey Mendoza as my attorney and sought council that WILL SUPPORT ME IN MY CASE. Very disappointed in the "representation" that he provided.

Highly recommend Joey Mendoza…read more Joey Mendoza is an outstanding attorney professional, responsive, and genuinely committed to his clients. From the start, he took the time to explain the process clearly, answered questions thoroughly, and made sure I understood my options every step of the way. His communication is timely and straightforward, which makes a stressful situation far more manageable. What stands out most is Joey's integrity and attention to detail. He approaches each matter thoughtfully, with both legal precision and real-world practicality. You can tell he truly cares about achieving the right outcome, not just closing a case. If you're looking for an attorney you can trust for family law or estate planning matters, I highly recommend Joey Mendoza and the Law Offices of Priscilla C. Solario.

JC Allen & Anna were very responsive & always brief my family in real time about the…read moremisunderstanding of the arrested of my brother. We never have to deal with such arrest in our life & was panicky. We called around a couple of defense lawyers but all the want is our money & didn't guide us on any possibility. With JC Allen, she guide us, give us what the possibility might be & lesser our worries. She is not cheap but she & her teams (Anna) worth every penny that we have to pay her. I hope to never have to need a defense lawyer in this life time for me or my family, but my family will keep her information just in case we ever needed a lawyer Thanks JC Allen & Anna for everything. We were very grateful for your help . My brother was never charged. It was a misunderstanding. The guy they're looking for has the same first last name & birthday as my brother & live in the same city ‼‼

What a waste of my money. JC did a terrible job representing me in a child custody case. She…read morearrived to court late, was unprepared and even lied to my face about a vital piece of the case. She did not represent my interests and instead acted like a mediator, which is not why their office was hired. JC could not even convey to the court which days each party was to have my daughter. She gave inaccurate information which would have reduced my custodial time with my daughter. My mom had to shout NO from the back of the court room and the judge had to stop the proceedings so that JC could get it right. The judge she was visibly frustrated I would not recommend JC, save your money or go elsewhere.

100 percent satisfaction, I highly recommend this company to get the job done , accurate and…read moreaffordable.