Pretty impressed with my haircut. I will say that I like it better now, a month later, than I did…read more24 hours after my cut. I can't remember my stylist's name, I think she might have gone a bit shorter than she really meant to, but she was awesome and now that it's grown out a bit I love my lob. The cost of the cuts are definitely more expensive than Walmart cuts but you are getting a higher quality experience too, plus (hopefully) a much better haircut! I've paid more than this for worse cuts so I was happy with the price (about $40). It was nice of them to throw in a sample of their Aveda cherry conditioner. I'll definitely be coming back here - the only way to increase this to 5 stars would be if I could leave the salon highly satisfied, rather than needing a few weeks for my hair to reach the desired length!

My wash and blow dry was great the spa is very cute and clean. Will be back had two ladies work on…read moreme to get me out fast since I was a little late. I appreciate it. Thank you

So I was doing some researching about dermaplaning and I knew I wanted to have this procedure so…read morethat my skin would be silky smooth for my daughter wedding. When I called here I spoke with Billie Jo and she totally explained how the service worked with the skin removing all of the dull skin and the peach fuzz hair so that you skin will glow and make up will go on flawlessly with no down time. After speaking with Billie Jo I was more than confident that I wanted her to handle this for me. Considering a blade is involved you better trust the person that is working on your skin. When I arrived at the salon Billie Jo was very welcoming and walked me back to the room to fill out a few forms. After the paperwork, I got under the comfy blanket and Billie Jo started working her magic. I was thinking that I am a good exfoliator so the whole part about getting alot of dead skin off of my face would not happen but I was wrong. Billie Jo removed quite a bit of dead skin and all of the peach fuzz. There was an addition enzyme treatment which was also very nice and smelled wonderful. After the procedure was finished she said just stay laying for a minute and take your time getting up....I'm thinking....getting up, who wants to get up. This place is absolutely awesome and Billie Jo is such a sweetheart. If you make an appointment with her you will love her.

I have been with Susan for over a year - she is fantastic!…read more I have been extremely satisfied with her professionalism, knowledge and her services. The results have been impressive. I have already recommended her to friends and family, and they too think she is wonderful. She rates 5 stars for excellence in service and obviously, I highly recommend her! Dave S. Fernandina Beach, FL

Michelle was very responsive to my initial website and text contact with her, and she accommodated…read moremy appointment request despite her usually not working on Saturdays. She was very professional, efficient, and friendly. Her spa treatment room was cozy and therapeutic. She did a great job on my Brazilian wax - better than anyone else I've seen. I'm very likely to try other services she offers because she seemed highly and well-educated in her field. I am new to the area and am excited to have found Michelle!

Michelle is my water and has been for almost 4 years! She is amazing and right here on our little…read moreisland!! Highly recommend!!

I'm always just a walk in and they always accommodate me. I've never had an issue. I get a basic…read morepedicure. One of these days I also do a mani. I've been going maybe 4 years.

I made appointments for both my mom and me and specifically selected Amy and Jessica from the staff…read morelist. Unfortunately, our experience was very disappointing. My mom is handicapped, and I wanted this visit to make her feel special and cared for, but that did not happen. Jessica's pedicure felt rushed and lacked attention to detail. When I got home, I still had to file my nails because they were not smooth. Both technicians seemed more interested in talking among themselves than acknowledging us or making us feel welcome. Their attitude came across as bothered and uninterested. It even felt like perhaps we were treated differently because we chose the regular pedicure instead of a more expensive service. Amy also did not ask my mom if she liked the polish color. I had to ask for it to be changed, and that did not seem to be appreciated. Overall, we did not feel valued, and we will not be returning.

They did an awesome job on my nails, but i got pink chrome and you can't really see the sparkle on…read morethem. But the lady that did my nails was very kind. She also took a fair amount of time on my nails! I recommend this place to you, but I think you should maybe not get chrome!

Quick friendly service. Accommodated our request for a lot of different colors and types of…read moreservices. In the background they played soothing piano music. On the TVs they played food channel shows. Very comfortable pedicure chairs and offered us water. Highly recommend Tan for nails. He is very detail oriented and focused and thorough. Lily was very talented with her sprinkles design by hand.

The nail salon was very clean & the service was great. I got the cat eye over the color.. sky…read morecolor..

I had received a gift certificate that was 6 mos old and was told I could not use as they were not…read morehonoring the previous owners gift certificates!

"OH, Its' Only Hair! - It will grow." said the "very experienced stylist"…read more.. "Hey! It's ALMOST what you asked for", said the salon manager... "And now I have to wear a HAT", said the unhappy client.... When I got home, looked at what was left of my hair and went into shock, I contacted the salon to get help styling the mess I was left with. "Sure, come in to see the same stylist". No way I was getting in her chair again. Then I dropped in + asked the owner, she didn't have time, so I messaged to take her up on the offer to show me a way to style it. She then changed her mind and decided it would be an additional charge. Nice. Don't you love it when the stylist you paid to do your hair reassures you that "Its' Only Hair! - It will grow."

Thank you! You are my new favorite!!! Cute shop and sweet that it is family run. Will be back.read more

I've know Paula for some years now I lost her then found out she has her own place now.I was super…read morehappy she is great the best I've ever been to fine!!! I highly say go sit in her chair and you will get what you want 100% as you thought she has done my hair long dark or short blond she is awesome!!!

Beth gave me a great haircut today. As a walk-in on a Saturday, I expected to wait but I was seen…read moreshortly after arrival. I had a couple of ideas that Beth took and ran with. Thanks!

I visited Serendipity Hair Salon today for an eyebrow wax and tint. I'm in from out-of-town for a…read moreconvention. I've been letting my brows grow out for about a year and decided that I would take this mini-vacation opportunity to have them waxed and tinted. I went onto Yelp and almost immediately found this salon. I read all of the positive reviews and decided to make the call. I had no problem setting up an appointment for the next afternoon. I am so happy with my visit. Tamara was truly wonderful. She helped me choose the best brow shape for my face and really took her time in understanding what I was looking for. She gave me some helpful tips to assist in covering some of the sparse patches in my eyebrows. Her's was the least painful wax I've ever had. I have sensitive skin around my eyes and it is usually red and inflamed after a wax, but not today. After a beautiful waxing, she moved onto a tint using henna. Her attention to detail was so apparent and appreciated. She truly takes pride in what she does. She also gave me a referral for someone locally when I return home. I left today feeling so happy with my new brows. I will most definitely visit this salon again the next time I am in town.

I've been coming here for a year or so now. It is a cute salon that is very welcoming. I have been…read moreseeing Danielle the entire time. She is great. She knows hair well. I always feel brand new when I leave. I have been to many salons, from Jacksonville Beach to Saint Johns areas. None of them were as good as this place in Fernandina Beach. I drive 45 minutes for Danielle because she makes sure my hair is done right and I'm happy. Serendipity does not always have someone to take calls but be patient with them. They will call you back and they will ensure you get what you want. You will not be disappointed with any of them women here.