Honestly horrible. Their communication along the way has been non-existent. At the start- chad was easy to get in contact- of course because he needed the sale. But as time went on, nothing. We were told 6-8 weeks for out patio to be started. Then it got delayed. We get things happen but no communicationg at all until WE called to ask. At week 11 they finally text the night before and said they would be there the following morning to begin and would need a check. Well thanks for the heads up. Along the way- they damaged our siding under our window and then denied they did it. Lucily they did caulk it so water doesnt get in... but yup damaged siding forever. Tool multiple times of asking them to come back and finish the job after they left crap in the yard (debris from deck demo). We were unable to mow for 6 days because of this. Plus the many days prior while they did the work which we understood but the 6 additional days was uncalled for because they told us theyd remove the beam on Friday. They also had to come out 3 additional times to fix the stairs because of very noticable gaps. They also broke our expensive hose and quick connect by just throwing the hose on the ground when they were done and left the last day ($70). Overall just dont recommend them. The process was more of a headache. Go with a better company!! Oh and the BIGGEST issue is the just eye balled our freaking semi circle! Didnt use measurements or anythjng. Just literally eyeballed it. When we said it looked bad his response was "well we gave you more space " read more

I had 2 projects completed by Chad from Creative Earthscapes over the past 7 years. While at first I was extremely pleased with the outcome of both projects, in the last year I have pavers that have begun to sink into the ground. I've contacted Creative Earthscapes 3 times to have them come out and give me and estimate to repair the problems. He had totally blown me off each time. I even took them time to go over to their office to get them too address the issues to no avail. I will NEVER utilize this company again for ANYTHING! I was not asking for free services I was simply asking for an estimate to fix his own work. He couldn't even do that! If you value quality, workmanship, and honest craftsmanship stay away from Creative Earthscapes! read more

I will tell you the issue I had has been resolved. However, I feel incumbent to let you know it only got resolved after I called them about a power line that they nicked during construction. This didn't show up for about 3 months, that's how long it took mother nature to burn through the cable. It also helped that I put up a scathing review on yelp. I agreed to pull that review down if they made the agreed upon changes. I believe this is the only reason I got satisfaction. So, while they did come back and try to make it right I would make sure you do your due diligence in discussing your project with them. And remember, the pen is mightier than the sword if you don't like the work. read more

Creative Earthscapes did a fantastic job! The entire team was wonderful to work with; from design and planning to customer service and contractors, Creative Earthscapes went above and beyond in nearly all capacities. A perfect example of their extraordinary customer service; a somewhat minor issue came up a few months after the project was completed. Creative Earthscapes immediately (same day I emailed them), responded and starting handling the issue. Within a few days, the owner himself came over - at no request to us. Chad took time out of day to meet with me and explain why we had a small issue. He then discussed how he would be able to fix it for us. Chad was certainly under no obligation to help us correct the issue, yet so kindly offered. Creative Earthscapes takes great pride in the craftsmanship. Chad and his team took the initiative to immediately help us with any concern or question we had during and after the project. For our project we choice the TimberTech Edge. We opted for the standard aluminum spindles with wood railings. It turned out beautiful. The office manager Lisa, and the project manager, Kelly, are exceptional to work with! They both go out of their way to make sure everyone is happy; Creative Earthscapes are second to none! We would certainly recommend Creative Earthscapes, and we have, to all Family and Friends! They will always be our first call for any project in the future as well. Creative Earthscapes is a fantastic company to work with for a vast majority of projects. Their contractors and owner are so very detail orientated; they truly take pride in all of their work! Thank you again to all of Creative Earthscapes Team! We will be sure to post some photos of our beautiful deck in the Spring. read more

I've waited 38 years for a professional landscaper to do my back yard. Creative Earthscapes and Joe were great to work with. They actually exceeded my expectations. I love my backyard now and proud to show it off! read more

I would not recommend even calling this company for a quote. my neighbor had them out to install a composite deck at a rate of 9,500. i thought it seemed reasonable. however, They quoted me nearly 14,000 to install the same size/type deck and were asking over 7k for railing plus another 3k for skirting. i had an itemized lists of all product costs from lowes which came in at 9,400. don't waste your time with these guys- they are completely unreasonable and are just another company trying to rip you off. smh read more