I am sorry to say that our experience of Napier Bathrooms and Interiors has NOT been good. We…read morewanted to upgrade our main bathroom, 2 en-suites and a cloakroom. Napier considered this to be a 6 - 8 week project, but it took 21 months to complete and then only after I had exchanged circa 200 email/text messages with them. Not wishing to get involved in a major publication, I will restrict myself to 3 main features of our experience of Napier: Design - Expensively weak . inter alia, I had to give up part of an adjacent built-in wardrobe to accommodate a bathroom sink that could not be installed as planned due to weak design, which we only discovered when they were fitting the suite. Installation - Poor and dangerous - my main bathroom and one en-suite had to be re-wired by a qualified card-carrying electrician due to dangerous electrical installation. A report by an independent Trusted Trader, approved by Trading Standards, and recommended by Citizen's Advice Consumer Helpline was scathing of the work carried out by Napier, but rejected out of hand by Napier. Customer relations - Appalling - I have been accused of being too fussy and the Managing Director, Mr Johnny Bacigalupo, now ignores my communications regarding compensation for his company's shortcomings and the length of time taken to complete the project. We only wish to share our experience to assist others when they are considering making expensive alterations to their property. My advice to anyone wishing to instal or upgrade their bathrooms is to shop around and not be mesmerised by: a good showroom (and Napier's showroom is good); the 'experience' of the team (experience is only relevant if those who purport to have it know how to use it), and; above all ensure that those involved in your design and installation are fully qualified AND can prove their competence through membership of their appropriate professional body. The safety of your family and your property are paramount.

At first glance Napier Bathrooms looks like a well-established "all in" bathroom and interior…read morecompany. Their website advertises "exceptional service" and "complimentary home survey". Do not be fooled by this sleek look and the well rehearsed sales patter of the owner. He will tell you he's been in the bathroom industry for 20 years - he's only 35 so has apparently been selling bathrooms since he was 15 and that he is an expert in bathroom design - he has a BA in Communications - which is why he is probably so good at the sales patter. Anyway, our bathroom wasn't as straight forward as he would have liked and after supplying the wrong taps (high pressure) for our gravity fed system and after many emails backwards and forwards - some not that nice, we finally persuaded him to change the taps and install low pressure ones. Not without a fight anyway and he never admitted liability. He even stated to my partner "isn't this a small problem when you've got the riots in London and the Starving Ethiopians?" and left an answer machine message on my partner's phone about me calling me "Smarmy and Sarcastic" and a "Small Dog Large Bark" because I pointed out that it was his mistake There were many other aspects of the fitting that were not that great either and his "recommended fitter" - also been fitting bathrooms for 20 years so "knows what he's doing" messed up laying our Amtico floor after telling us that he had done it before and knew what he was doing, therefore invalidating our guarantee. All in all for a company that charges more than average for their service I would highly recommend shopping around first and sticking to some more well established bathroom suppliers in Edinburgh.

How nice would it be to have an AGA? I used to live above this shop (best location ever, by the…read moreway) and every weekend I'd go down and pretend I was going to buy one and put it in my flat, they caught on pretty quickly that I was a fantasist but they were still respectful of my baby pink and lilac choices. They are beautiful things - one day maybe eh? They also hold cooking classes here, who knew?! Even if they are primarily based on using an AGA rather than the food itself. I once cooked a chicken from frozen in the microwave so I guess these classes are a million miles away from my reality. Give them a phone and enquire.. they seem to have barred my number?

I love Aga's. To go with my dream of being a country bumpkin housewife, an Aga usually makes an…read moreapperence in my visions of the perfect kitchen. However, Alex James of Blur fame once raved about his on MTV Cribs so much that it put me off, because I hate the man, but this store really reignited my love for them all over again. Aga's are not cheap! But if you can afford one, this shop is the place to be. They have them in an array of colours and shapes to suit the individual. A purple Aga!!!!! I couldn't believe it. It must be mine one day! The fridges are also lovely, but again, super duper expensive. I love this place, if just to dream about things I could never afford!

Very good range of DIY products, paints, tools, hardware, plumbing, electrics, insulation boards,…read moretimber sheets, power tools, joinery items, kitchens and bathrooms appliances, etc. Staff is always available for advice. Prices are reasonable and Wickes own brand products are cheaper than its high street names counterparts. Will certainly go back!

Lots of DIY equipment, gardening, bathroom area, floors, tools, all sorts of stuff. Very helpful…read morestaff, Parking for loading vans just outside the entrance, plenty of car parking spaces. Long hours open! Give it a go!

*This is for the customer experience pre sales*…read more We came in here to get some ideas for our main bathroom with our main bugbear being what bath to choose from (seriously, have you ever tried to look at bath options?). Whilst Mister Bathrooms was straight up from the start and noted he didn't stock nor ever would stock the sort of bath we wanted, our advisor spent a good half hour chatting through our ideas and giving us some options on how to create the bathroom that we wanted. While we won't be able to order a complete suite from here, we did fall in love with some tiles, and given a free sample to take home with us. Delighted, and recommend them, if for the pre sales experience, although we have not experienced what happens next...

As much as I try and support the local store instead of B&Q and Homebase, the service in here was…read morelazy and uninterested. Being the only two people in the store, me and my Mam who's about to spend a good couple of thousand on a bathroom, the staff sat at their computers twiddling pens. The stock was good but we had no one to come and tell us anything about it, you make the normal hints of getting helped such as looking in their eyes and saying "can we get some help" but they all appeared to hate their jobs. Regardless of this, I don't know how about interior design trends but all the sinks and baths seemed in fashion with things I've seen on Grand Designs, I'm not ruling them out again if I ever get my own house in probably 2050.

This place sells baths, and boy, does it sell them well! I went into the store to pick up a…read morereplacement part for the bath my Mum and Dad bought from here last year, and the staff were actually adamant that I would leave having a bought a new bath even though I would have had to keep it next to my bed. The baths are beautiful though and there are styles to suit all room sizes and budgets. My ultimate dream is to have one of those beautiful roll-top baths that stand alone, I can just see me lying in one filled with bubbles with a glass of wine in my hand, bliss! Those styles of tubs start from £349 which isn't too bad at all. As well as bath-tubs, the store sells full bathroom suites, sinks, showers, taps, heating, cabinets and accessories, so there really is no need to go anywhere else. Great service and pretty good value for money. As well as baths,

Could not recommend Forth Kitchens highly enough. From the moment I contacted them to arrange a…read morefree consultation, I was met with the highest standard of professionalism and customer service that I have ever endured, and a special mention and thanks to Kenny for this. My kitchen was in a bad state and I feared I would be unable to achieve the kitchen I desired on a budget, however, Kenny soon put my mind at rest and designed a truly stunning new kitchen for me. He worked to my needs, and my budget, and I cannot thank him enough for this. The kitchen fitter, Billy, was incredible. He was a perfectionist and worked tirelessly to fit the kitchen. I cannot thank him enough for all he did and for producing such a fabulous kitchen. If anyone is looking for a new kitchen then look no further than Forth Kitchens.

My 6 year old attended this today and absolutely loved the whole experience. The food was excellent…read morequality which we all really enjoyed.

Eden seems to be a bizarre mix of wooden furniture and Edward Monkton cards…read more If wooden furniture is your thing then you could pick up some bargains in here as many of the items are very reasonably priced and one off pieces too. This kind of stuff doesn't really float my kind of boat but I did see a really pretty dark wood table at £95 that I quite liked. They stock lots of little accessories such as crystals, jewellery and candles and the staff are really helpful too. The whole shop has a really laid back atmosphere and great for a browse without feeling pressured to buy anything.

Eden is quite deceptive - it looks like it's going to have hordes of hippy dippy gifts, which might…read moreinterest some people but not so much me. Upon entering, there was certainly that free spirited vibe - they were playing the Cocteau Twins and the shop keeper was really relaxed. But that only made for a better browsing experience (and I LOVE the Cocteau Twins so I was happy). Yes, there are loads of carved wooden ornaments and chairs, hanging beads and dream catchers, but there are also some lovely rustic homewares, trendy candles and some truly gorgeous ornate wrapping paper. They have a range of cards and some lovely stuff for the kitchen, including plaid patterned coat hangers and pretty ornaments. So even though it has the 90s hippy vibe, there is more variety than you may think if you care to enter. The shop assistant was absolutely lovely and her laid back approach left me free to browse to my heart's content. I came out with cactus candles which are awesome but too nice to burn!