I swear to gosh, this shopping complex is like the land customer service has forgotten!
Ok, first thing you should understand: it hurts me not to give this a four star or above. I LOVE homeware stores - between my constant DIY projects and frequent, spontaneous need to repaint walls in my house, I was tickled pink to find a paint shop/homewares store closer to the house. Plus, I quite enjoy the Habitat stuff... sure it's a little knock off hipstery but the prices are far better than real hipstery items and I really like how darn cheerful the throw pillows are. All the makings of a solid four star review... except...
The two times I've been here so far, the service has been dreadful. Besides one very lovely lady in the curtain section (thank you!), it's even bordered on rude. I'm not sure if I have to up my adulting game and wear high heels to look less like a 12 year old when shopping for home supplies, because I apparently do not look like someone who would spend money on things.
This is mainly down to an interaction in the Habitat section: I've been trying to find an interesting bookshelf to host my ever growing library and one caught my eye in this section. It had a cute little matching desk/storage, which happens to be #2 on my "to buy" list. The gal in the section was helping another lady at the time, so I waited for my turn. When she finished with the other lady (who was quite a bit older and very well dressed), she turned to where I had been standing for the last five minutes, looked me straight in the eye... and walked away. I was so perplexed that it would have been funny, had it not been irritating as all heck. What does one do in that situation? Run after them? Call out? I understand she may have been going on break but it would have taken all of 15 seconds to acknowledge me and call someone else over. Needless to say, I did NOT buy the bookcase and left with a sour taste in my mouth.
So, I will continue to come here because of my need to paint things pretty colours, but this spot isn't taking a #serviceninja stamp any time soon... read more