We paid them $5500 in February 2022, with a contract for the work to be completed February 15-18…read more Although our home was built in the 90s and the neighborhood hasn't changed since then, they "got lost" coming to our house twice and arrived late.
After we paid them half to get started as agreed, things went downhill. They didn't show up as scheduled and over the last TWELVE WEEKS Mike Shannon has assured us that he was coming out/sending two crews/sending three crews/be there rain or shine/be there first thing in the morning, etc. You name it, he said it and then never did it.
Some of the excuses: flat tires on the trailer, broken tire at Home Depot on the trailer, stuck in Tennessee, can't get to the bank, and of course NO calls NO shows.
We've given him every opportunity to make good on our contract, going out of our way to contact him, follow up with him, notify our neighbors to plan accordingly for our fence removal, etc. We've been polite, we've compromised, we've followed up, we've waited, we've allowed them on our property unannounced at 9 pm on Friday, April 1, and at dusk Saturday, April 10. Who comes to do fence work at night?
Now, he's offered to return our money. Have we seen him? NO! He said he would return our money on Monday, May 2, 2022. Hasn't shown up, yet. Instead, he's offered more excuses and claims he's really going to return our money because he's "not that guy". TWELVE WEEKS, partially missing fence that they removed April 10, and down $5500. Mike Shannon, YOU ARE "THAT GUY".
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*UPDATE
Mike returned $1,000 to us on June 2, 2022, vowing to take out a business loan so that he could pay back our remaining $4,500 from February 2022. It's been over NINE WEEKS since that payment. If this was truly an instance of scheduling more work than he could handle, as he claims, he would've already returned our money.
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*STILL WAITING
Despite Mike continuing to say that he will return our remaining $4,500, here we are, A YEAR LATER, and he still has not kept his word.