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    Creative Containment

    2.3 (4 reviews)
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    3 years ago

    Quick and responsive! I called and they came out to quote my job that day. Very pleased with my experience

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    4 years ago

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    4 years ago

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    10 years ago

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    Ruco Fence

    Ruco Fence

    (1 review)

    What a bad experience that I have to see every single day. Ruco was not the cheapest quote I had…read morereceived to fence my property. The old fence was removed and replaced in a single day, which was worrying. Within days the fence pickets were warping. One of the owners of Ruco came out and took photos, sent them to the lead installer. Comments were made about how these materials didn't seem to compare to what they normally see. Ruco scheduled his team to come repair. The attitude of the lead installer was poor, defensive. After picking out many boards that needed to be replaced, they ran out of nails. I supplied their team with coils of nails for their nail guns so they could attempt to finish the work, they ran out of pickets. After leaving I called Ruco back, asking for further action. When the owner came out we looked at the fence again, pointing out a few different things such as an entire panel that was bowed "what do you want me to do, replace the entire section?" I shouldn't have to ask, you should install a quality product. We scheduled another service, the owner came out instead of his team with a stack of boards and a hammer fit for a grade schooler. I set up my own chop saw and cut boards for him, sad. There is more sadness to the story, that I don't have the urge to keep this going. After multiple attempts to erect a visibly appealing fence, we all gave up. Ruco wants to get in and out, quantity over quantity. Poor product No craftsmanship Bad service Over priced

    From the owner: With an unwavering dedication to integrity and exceptional customer service, we are the premier…read moreprovider of residential and commercial fencing and gates in the North Alabama area. Our team prides itself on delivering superior craftsmanship and unparalleled attention to detail, ensuring that every fencing project is executed with the highest level of quality. From start to finish, we work closely with each customer, offering expert installation and utilizing top-quality products that exceed industry standards. Trust us to bring your fencing vision to life with precision and excellence.

    Pitbull Fence and Deck

    Pitbull Fence and Deck

    (4 reviews)

    We paid them $5500 in February 2022, with a contract for the work to be completed February 15-18…read more Although our home was built in the 90s and the neighborhood hasn't changed since then, they "got lost" coming to our house twice and arrived late. After we paid them half to get started as agreed, things went downhill. They didn't show up as scheduled and over the last TWELVE WEEKS Mike Shannon has assured us that he was coming out/sending two crews/sending three crews/be there rain or shine/be there first thing in the morning, etc. You name it, he said it and then never did it. Some of the excuses: flat tires on the trailer, broken tire at Home Depot on the trailer, stuck in Tennessee, can't get to the bank, and of course NO calls NO shows. We've given him every opportunity to make good on our contract, going out of our way to contact him, follow up with him, notify our neighbors to plan accordingly for our fence removal, etc. We've been polite, we've compromised, we've followed up, we've waited, we've allowed them on our property unannounced at 9 pm on Friday, April 1, and at dusk Saturday, April 10. Who comes to do fence work at night? Now, he's offered to return our money. Have we seen him? NO! He said he would return our money on Monday, May 2, 2022. Hasn't shown up, yet. Instead, he's offered more excuses and claims he's really going to return our money because he's "not that guy". TWELVE WEEKS, partially missing fence that they removed April 10, and down $5500. Mike Shannon, YOU ARE "THAT GUY". --------------------------------------------------------------------------------------------------------------- *UPDATE Mike returned $1,000 to us on June 2, 2022, vowing to take out a business loan so that he could pay back our remaining $4,500 from February 2022. It's been over NINE WEEKS since that payment. If this was truly an instance of scheduling more work than he could handle, as he claims, he would've already returned our money. --------------------------------------------------------------------------------------------------------------- *STILL WAITING Despite Mike continuing to say that he will return our remaining $4,500, here we are, A YEAR LATER, and he still has not kept his word.

    Mike Shannon and crew was hired to move part of my existing fence and add new section. He did move…read morethe fence and did add new section but the workmanship was terrible. He did not use any cement in the post holes and did a terrible job securing the fence boards. He said in his contract that he would use screws but he did not. He barely used any nails. Too much hassle trying to get him to repair so I will fix it myself. Save yourself the time and money and DO NOT use this guy to do your fence. Trust me it is not worth it.

    Tennessee Valley Fence - Aluminum Fence Enhances Beauty

    Tennessee Valley Fence

    (35 reviews)

    On Wed or Thurs I met with TVF for my quote. I signed the front side of a paper to have them come…read moreout and do a service (YES THEY HAVE A BACK SIDE AND YOU MUST READ) I called TVF on Saturday (two days later) at 1301 and cancelled via telephonic conversation with an employee. I had someone else do the job for $350.00 cheaper. I thought that was it, taken care of....NOPE Approximately ten days later a crew from TVF was out at my house to put up a fence, I stopped them just in time before they took down my fence I just had put up, I thought that was also the end of it....NOPE I received a bill in the mail from TVF stating that i owed them 25% of the cost of the original fence do to not canceling. I spoke on the phone with one of the owners who stated that I never called and cancelled and was unwilling to hear anything I had to say. The owner took me to small claims court witch took almost a year due to me being in Afghanistan. I spoke with a mediator and the Owner (Mr. Owens) to settle this, and he was persistent that since they had to load the truck and drive to my location and go back to unload the truck then I was going to be charged, he also stated I never called. I showed the owner the phone records from W.O.W. with the date and time and the duration of the call on the date I told him, Mr. Owens then changed his statement and said that it was a contract issue. I thought that was funny since I had the proof that I called but his company dropped the ball and he wants to push it onto me. After small claims court, (which I won, but now he is taking me to civil court) I told Mr. Owens that its sad to see a owner not care that one of his employees took my message and didn't pass it along but he his going after me. Mr. Owens then told me that that his company made 6.5 million last year and it wasn't about the money, but since we posted our comments on the BBB and his Facebook it made him upset. I would not use this company unless your 100% sure your going to do the job, and also do research on this company because this isn't the first time.

    I have tried for over a week to get a quote from TVF. I've tried to check frequently but I get no…read moreresponse at all. Seems like Randy is a single point and he doesn't respond. so far I give TVF zero stars. My review requires that I give you at least one star.

    Bath Fitter

    Bath Fitter

    (7 reviews)

    From Charles Hansen the salesman, to Levi Hickson the installer, the experience was FIRST CLASS…read more Levi was truly diligent professional doing the install. He came on time within a 2-hour window. He verified the dimensions of our bathroom and then laid it out for us in advance, patiently and carefully listening to us and answering. He emphasized safety, informing us of dust from drywall being cut as the old bath got removed and new shower put in place. He carefully closed the door to cut down on cutting noise. Any time we had a question he was bright and cheerful and glad to answer. He worked hard and was determined to finish the job in one day. A couple of issues did come up: he analyzed, checked with the home office, and had a manager come as a second pair of eyes to give his opinion. I love that: it is professional to collaborate, and emphasized they're really doing their best for the customer. Salesman Charles laid everything out, repeated and clarified and answered every question from the customer. He explained that Bath Fitter did their own manufacturing, tailored and cut to the sizes of our particular bathroom. And that Bath Fitter owns its own trucks and has its own truckers drive them. This made me feel more assured, because Bath Fitter owned all parts of the process. Who else does manufacturing of its own bath components as well as delivery and install? I have nothing but good things to say about Bath Fitter. Pricing was reasonable for the quality of manufacturing delivered. Install was professional and friendly and overcame issues on the fly, taking extra time and effort to finish in a day. I respect Levi and his manager immensely. Highly highly recommended!

    Not happy at all. Too expensive and not good service. Not all options are given at the time and…read morelater you can't make changes.

    Creative Containment - fencesgates - Updated October 2026

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