Pretty disappointing. Have a friend killing himself with alcoholism. TIME IS OF THE ESSENCE…read more Asked Houston Sign Company to make me a number of small signs with positive messages I could set about his house to make him stop drinking. Hoping for the best. Said it would take three business days. I called the next day. They had not worked up my prototype. I called again the next day and they said an email had been sent to me to approve the form. I had nothing that said Houston Sign Company. Called again and they said the email was from an individual. All the trash emails I get and they think I'm going to know who this is? I found the lady's email and approved it. Three business days later I called to set a time to pick up the signs. They said they had not even started on it. They sold me a product they did not have. I said "Why didn't you call me?". She said they sent me an email. Why would I be looking for an email. I never found the email. They should have called me. I approved new materials. Because of the screw up on their end, i asked that they expedite delivery. I requested next day. They refused me and took three full days. Because of their screw up I could not get the signs to my friend till the next week. What I thought would be simple turned into a big project because of Houston Sign Company. Not using them again.

Houston Sign Company just made a real estate sign for me, and it looks great. The material is very…read morehigh quality and the colors look really nice. Great communication and very smooth process too. I highly recommend them for all of your sign needs!

1-star because I have used this company for my business signage and they did a fine job, so I used…read morethem again for my baby shower signage. However, this is where they lose stars. Customer service is terrible. I am more than disappointed in how the job was handled. Emailed asking for a quote and sent examples of what I wanted. I was emailed asking to call and leave a credit card in order to start the job. It was Thursday at 5pm, their closing hours, so I did not call back right away. Over the weekend I made edits to my signs since I believed they wouldn't start the job until they had payment. I called 9 AM Monday and then was told that the job was already printed. I was charged for a sign I did not want. No offer to remedy their mistake. It left a poor taste in my mouth. To make matters worse, they overcharged me for what was originally quoted and charged my card without confirmation that the quote had changed. No response when trying to reach a resolution. As a business owner myself I feel like miscommunication on their side should have been taken accountability for.

I wanted to get a window decal custom made and I stumbled into this place by accident. They were…read morevery friendly, and very efficient. All I had to do was email a picture of the design, and they were good to go. They surprised me by having it ready in a day. This is a direct dichotomy of the other sign shop that fooled around and did'nt care if they got my business or not, and wanted to charge a flat fee plus one hundred dollars an hour.I don't like to take pictures, so I wont show you the fantastic job they did. All I can say is that if you're curious/bored enough to see what the decal is, google Calvert Loyalist flag. There you will find all the answers (in more ways than one).

I initially met with this company about 6 months ago. They are easy to work with, and I am happy…read morewith my website. Our website was setup as just an informaiton resource for our clients. However, we have received a decent amount of new business from the website. This has been an unexpected benefit and we are very pleased.

We had a very simple website but Arche Solutions has helped us "step up our game". I worked almost…read moreexclusively with Michael and found him to be so helpful, knowledgeable and willing to help me understand how our decisions would affect the final outcome of the site. I had never been involved in doing a website and Michael was a wealth of knowledge as well as extremely patient while I tried to explain what we were trying to accomplish. We now have a wealth of information that our customers are able to access as well as video clips and links to various surgical procedures and medical brochures. I would highly recommend Arche Solutions for anyone who is looking to create a new website or enhance an existing site.

This guy is a jerk. i contacted him 3 months ago to help me with a case and never kept in touch…read moreregarding the progress of his investigation or if he completd the investigation. He claims i never hired him but he is a chronic liar as well as unprofessional, rude, offensive and does not deliver the results you need.....

Super helpful and friendly. Quick with results and trustworthy. Would recommend to anyone and will…read moreuse this company again!

Sold me a completely fake lead file. Seemed like a very…read morelegitimate company until I started calling through the file. Disconnected numbers, fake names and people who never applied.

Very useful information at the small business classes. Joy and Kathy are really nice it is a…read morepleasure working with them.

Very reliable company and helpful to running my short-term rental business. Pricing is…read morecompetitive. Highly recommend to other STR operators in the area.

Hired to record a hotel meeting / conference event since we did not have another videographer…read moreavailable. We have been doing this for 10+ years and never had such a bad experience. The only good thing I can say is he showed up 20 minutes early. Showed up in shorts and a t-shirts. Equipment broke down in 30 minutes. Backup equipment was obsolete and still used old tape system. Blamed us for not telling him what to wear to a hotel event. Wanted to charge extra for 24-48 hour video delivery of unedited content. Biggest nightmare ever had to buy the videographer pants, collar shirt, and belt just too look professional. His camera and equipment were not well taken care off. Memory cards, cable etc were stored in food containers. The cameras were stored in plastic shopping bags. Memory cards could only hold 30 minutes of footage 16 GB cards. He knew footage would be lost when memory ran out before even showing up or starting to record. Everything that we can think of was bad quality including his attitude. Stay far away from this business. He even threaten us to call our client if we continued to ask for a refund.

Great customer service from Chris and an excellent job done of transferring an old tape I had from…read more1990 to digital format, even after the VCR I had "ate" part of the tape. I highly recommend this company for all of your video needs.

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.