This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

Unfortunately, I had a pretty bad experience with John Poletti. He never picks up the phone and…read moredoesn't call back. No way to leave a message. I tried to email, but waited 3 weeks for no response. Very irresponsible man. Find somebody else.

When it comes to buying or leasing property, there are so many moving parts that it may seem…read moreoverwhelming. Nathan was more than helpful with the entire process and really gave me peace of mind working with him, because I knew that everything would be taken care of. From his professionalism to his due diligence and attention to detail, he is someone I would definitely recommend working with in the future. The way I see it, employees are extensions of the companies they represent. Poletti Realty has a great one with Nathan.

We had the absolute pleasure of working with Kevin Cruz and the Kinetic team on our client's…read morelisting in Fremont, and they did an outstanding job. They didn't just put the home on the market. They stepped in, fronted the renovation costs, and managed the entire process from start to finish. Because of their hard work and smart approach, our client was able to showcase the property in its best light and walk away with stronger proceeds. Kevin and his team know exactly what improvements make a difference, and they handle everything with professionalism and care. If you want a team that goes above and beyond to get results, Kevin Cruz and Kinetic are the ones to call.

We recently closed escrow on a house we sold in Daly City for a great price. Thanks to the guidance…read moreand experience of Kevin Cruz and his Kinetic Real Estate team, our house was quickly sold without incurring any renovation costs. Surprisingly, before the house was even listed on the market, we got a great offer just two weeks after we signed a contract with Kevin. This shows how well-connected and experienced Kevin and his team is with both buyers and sellers of properties in the Bay Area/Daly City market. We were very impressed by his presentation of showcasing the property to gain maximum exposure to both online and visiting buyers. As our realtor, Kevin was in constant communication throughout the entire process and we ended up getting the best deal possible. Selling a home has never been so well-organized, convenient and satisfying. I highly recommend and compliment Kevin and Kinetic Real Estate for an outstanding job!

Working with Janice Lee is the best decision a seller can make. As a top San Francisco listing…read moreagent, she brings an elite level of expertise that truly sets her apart in the competitive Sunset District market. Janice is a strong seller agent who takes full ownership of the process. Her deep local knowledge and Chinese language skills allow her to bridge cultural gaps and connect to buyers across a diverse pool, ensuring no opportunity is missed. She is a top negotiator who doesn't just aim for a quick close but for a price that often exceeds expectations. Beyond her results, Janice has an incredible reputation in the industry and is great with agents on the other side of the table. This professional rapport and her stellar reputation make every transaction smoother. From coordinating strategic renovations to high end staging, she manages every detail with precision. She consistently achieves sale prices well above the asking price through data driven pricing and smart marketing. If you are looking for a real estate agent who is responsive, professional, and delivers world class results, I highly recommend reaching out to Janice Lee.

Janice was extremely helpful with assisting with my grandmothers estate in San Francisco. We had…read moreinherited it but didn't know what to do. She presented options, gave us personal as well as professional insight and made sure we were comfortable in our choices. When all was said and done, we walked away pleasantly surprised and more than happy with the services rendered. I can heartily recommend her

Bobby Ngo was amazing and made me feel comfortable with every step of the house buying process.read more

OWN Real Estate came highly recommended by a previous client, and it turned out to be the best…read morerecommendation we've ever received. As first-time homebuyers searching for our forever home, we were working under a tight four-month deadline--and thanks to their exceptional team, we found the perfect home in just two months. We worked closely with Wesley and Kinsey, who were both incredible throughout the entire process. They took the time to educate us on every part of the home-buying journey, helped us understand the pros and cons of each property, and answered every question and concern we had with patience and clarity. Their experience truly shows. Wesley and Kinsey are outstanding negotiators who helped us secure a great deal on our home. They were honest, supportive, and knowledgeable from start to finish, making what could have been a stressful process feel smooth and manageable. If you want honest, patient, and highly experienced realtors, we cannot recommend OWN Real Estate enough. They helped us find our forever home, and we are so grateful for their guidance and dedication.

As first-time homebuyers in the Bay Area, we couldn't have asked for a better realtor than Haylen…read moreReal Estate! The market is incredibly competitive, but Helen and Janely made the entire process feel manageable and clear from start to finish. They were patient, responsive, and took the time to explain everything so we felt confident in every decision. Their expertise and strategy truly made a difference, and we always felt like they had our best interests at heart. We're so grateful for their guidance and would highly recommend them to anyone -- especially first-time buyers in the Bay Area! I recommend them to anyone looking to buy a home in the bay area.

Excellent guidance prior to sale. We're able to sell in 4 days with multiple offers above asking.read more

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Had been leasing one of their SSF spaces for a few years. Other than a rodent and spider problem,…read moreit's pretty good and the manager is very considerate and attentive to keeping the warehouse clean. That said, the experience with their corporate office is another story, as I had just called to ask why I still haven't received a refund for November's rent + deposit after ending my lease in October, and it's now December 12th. The woman on the phone was very dismissive and basically didn't want to help at all. Instead, she said that anything that had to do with my lease and/or refund should be discussed with the manager. I tried to explain that I had already spoken to the manager a few times and all he could do is let me know that he would contact billing. Her response was the same: dismissive tone and attitude that made me realize this call with her was pointless. Perhaps it's good that I'm canceling my lease with ready spaces because this isn't the kind of company that I want to work with.

Since moving in 2022, I have experienced significant issues with Andre, the property manager's…read moreresponsiveness and overall management of the facility. I have been a long time tenant and grew from a 100 sq ft unit to a 2,500 sq ft unit. I have repeatedly reported a broken toilet in the conference room for several months. Despite numerous attempts to contact the property manager via phone, email, and in person, the issue remains unresolved. This lack of attention to critical maintenance concerns poses significant health and safety risks to occupants. It also shows the lack of professionalism and care for the tenants in the property. Property manager is unresponsive to urgent requests. I have made requests for access codes for my employees, pallet rack installations, electricity and forklift certifications. These requests have been consistently ignored, causing significant disruptions to our operations. There is also a complete lack of communication and care. Andre consistently fails to respond to emails and phone calls. When I visit his office, he is often unavailable and claims to be "too busy" to address my concerns and makes it seem as if I am deeply troubling him. Phone calls are consistently redirected to other team members and go unanswered. This lack of communication and transparency is unacceptable and hinders effective property management. I am not sure what he does for months but he is consistently too busy to address any concerns and is in consistent meetings hidden away in his office. It is evident that the property manager prioritizes his own schedule and convenience over the needs of his tenants. His unwillingness to respond to emails and phone calls, and his frequent unavailability in his office, demonstrate a blatant disregard for the importance of tenant satisfaction and the impact his actions have on our businesses. The property manager's lack of responsiveness and disregard for tenant needs have caused significant disruptions to our business operations costing us great financial harm. Delays in addressing maintenance issues, lack of access to necessary resources, and the constant frustration of trying to communicate with him have negatively impacted our productivity and overall satisfaction with the property. I have wasted countless hours of my time attempting to chase this man down to get a response. Given the severity and frequency of these issues, I believe a serious performance review of the property manager is urgently needed. I have effectively escalated the issue to his managers and various other team members in executive level positions and will see if the issue is addressed.

My wife and I partnered with Zen Coast Homes to purchase our first home, and we couldn't be more…read moregrateful for the experience. From the start, Samantha carefully considered all of our requirements and guided us through what could have been an overwhelming process. As first-time homebuyers, we especially appreciated: * Samantha's flexibility with our schedules and willingness to work around our availability * How upfront and honest she was during home tours -- pointing out both the positives and the things we needed to watch out for, which made us feel like there were no surprises along the way * The way she empowered us with knowledge throughout the process, helping us feel confident in our decisions * The team's strong connections in the local real estate network, which gave us an edge in navigating the Peninsula market * The guidance on expected price points for each home, which helped us set realistic expectations and make competitive offers * How personable and approachable Samantha and Jennie were -- they made the entire journey feel less transactional and more like working with trusted friends When we entered escrow, the process went far smoother than we anticipated, thanks to Samantha, Jennie, and the entire Zen Coast team. Their guidance made what could have been a stressful milestone feel surprisingly seamless. We would highly recommend Zen Coast Homes to anyone considering a home purchase. If we ever decide to buy or sell in the future, we wouldn't hesitate to partner with them again.

Jennie and her team were wonderful partners when it came to selling my first apartment. From the…read morefirst call, they had all numbers and comps ready with a detailed spreadsheet, and were highly responsive throughout the process. We were navigating a down market, and her recommendations helped me act on the best strategy. Rebecca delivered timely updates after every open house, an impressive IG reel for marketing, all leading to a swift escrow process. Thank you Jennie & team!

You won't be able to enjoy this apartment if you can't follow rules. Management is on point with…read moreeverything and it really benefits the rest of the community who follows rules. The elevator always smells disinfected and the apartment is usually very clean. I lived on the top floor facing the freeway, and the noise cancelling isn't the best. However, it wasn't a deal breaker for me. I got a foot surgery and was disabled for a good 9 weeks. I lived here alone, and the kind team always offered a lot of help even when I was too shy to ask for it. The management is definitely a 5 star here. Peter in particular is so kind and such a gentleman always. I enjoyed the location since it is right next to the freeway, but you do hear the freeway (Give and take). The repairs were always done within a day and I really didn't have any major issues that made me feel uncomfortable. Give it a tour if you're looking for a nice apartment to stay in. Pre pandemic, the apartment would organize events for tenants to gather also which was really cool. I rented a one bedroom facing the freeway and I will really miss the view of the freeway.

We loved living at the Cadence, and although we've moved to be closer to work, we often think about…read moreour time there fondly. The staff is stellar, and we were always happy to greet and be greeted by Peter, Maher and Josue. Whenever we needed something, the staff would respond immediately and provide the necessary service. The amenities are also great and always clean and well-maintained. Package delivery was well-oiled, and the staff was always handling deliveries to make sure people got their packages. Pre-Covid the leasing staff put together frequent social events that helped tenants meet each other. We enjoyed wine classes, yoga sessions, Super Bowl, happy hours, etc. We were able to make friends with some of our neighbors which was a huge plus.