Needed some work done to my roof as well as th garage following the hurricane. Called tom, and he…read morecame out and took a look and was very thorough, also gave some great ideas that he could do so I didn't have to replace the entire roof, saved me hundreds of dollars. You can tell he genuinely cares for his customers, as customer care was his top priority. I am very pleased with his work, and would highly recommend him!!

I just bought a house and I hired Tom to paint the entire house. I didn't realize how bad of shape…read morethe walls were in until they started fixing them. Tom and his guys went above and beyond to make sure every hole, scratch, dent, etc was fixed before painting. TheyThe walls look great and I am very pleased with their work!

some wash out of concrete driveway. They were:…read moreon time, a fair price, completed work on time, cleaned up professional. would highly recommend them for this type of work

they made me feel like they could fix my old home, they made the foundation worst and never fixed…read morethe sagging floors and wanted more money after I spent $50k and now I have cracks and the home is worse then before. I feel cheated and they do not stand behind the service and they want to charge me more to fix it. horrible experience do not use them. the warranty means nothing

Large project with work performed between July 2022 and April 2023…read more Contractor agreed to: 1. Dehumidify crawlspace by sealing it and installing a dehumidifier 2. Repair water damaged exterior wall/floor behind kitchen 3. Enclose a screened-in room, insulate new wall, floor, and ceiling, and add an ac duct. 4. Install exterior drainage and capture all rain gutter downspouts 5. Stabilize sagging foundation Specific complaints: 1. No insulation under repaired kitchen wall. Contractor scraped away the existing spray foam insulation and did not replace it. Air can be felt coming in from outside. This was hidden under plywood sheeting and not discovered until I removed the plywood after the project ended. 2. New floor supports attached to nothing. The water damage in the kitchen wall also reached the floor trusses. Contractor was supposed to add additional supports to address. Contractor added 2 x 12's that were literally attached to nothing. Also hidden under plywood sheeting and not discovered until after the project ended. 3. No insulation under newly enclosed room. Air can be felt coming in from outside. Also hidden under plywood sheeting and not discovered until after the project ended. 4. Crawlspace was not sealed properly. Due to delays the crawlspace sealing wasn't completed until late Fall after the outside humidity dropped significantly from its Summer high. Contractor said they would address if the crawlspace humidity rose above 55%. This past June it reached 71%. I communicated this to the Contractor and he did not respond. Other crawlspace professionals were contacted to assess the situation and confirmed the sealing was not done properly and the dehumidifier was too small for the space. 5. During repair of kitchen wall, Contractor removed and discarded approximately 20 feet of rain gutter, 1 downspout, and gutter covers. Contractor claimed gutter could not be replaced as it was an unusual profile. Contractor suggested replacing gutters for the entire house for an additional $6000+. I did not agree to that and decided to end the project at that point. I was able to replace the gutters with standard K-style gutters sold at most home improvement stores. 6. Drainage not connected to anything. Their drain lines ran within a few feet of existing sump pumps but were not connected. In fact they damaged existing drain lines when installing. The problems were not discovered until I dug up their drain lines after noticing the downspouts were not draining properly. There were other issues during the project that were addressed when I pointed them out. Quality control should not be up to the buyer. That's why we hire professionals in the first place. The items listed above were discovered after I ended the project due to frustration with the gutter situation. I shared all of this with the owner. He initially said he wanted to stand behind his company and team. I was willing to give him a chance but he stopped responding after I shared pictures. I have filed reports with NC License Board (NCLBGC) and the Better Business Bureau.

The only reason I gave them 1 star is because 0 was not an option. I am one a condo owner at an…read moreocean front condo on Carolina Beach. A few of us rent out our units as a form of cash flow. For the purpose of preventive maintenance, the HOA decided to have a structural survey performed. The engineers made recommendations and we wanted to get the improvements completed before the busy renter season was upon us. Then we had covid hit and we were hoping to get it done while we were forced to be empty anyway. When I first spoke Joey, assured me he could get started right away because he did not need to wait for the permit to start the demolition, so we decided to hire him. Then he told me that he could not start right away because Daryll at the permit office told him not to. Okay it's construction and you get delays. Just as the beach is being reopened and we have renters, they finally get started. At first, they showed up sporadically as they were said they were very busy with other jobs. When they finally got going, I started to get complaints from my tenant's about nails on the deck and in the drive through. When I told Joey about this, he said he would need to shut down the deck "for safety purposes." I told him he should have told me this before because shutting down the deck was not an option at this point. He assured me it wouldn't happen again. But it did, for the next two days! As the work progressed, I had concerns, but felt they could be addressed when Joey returned to finish some of the work in the original contract. I had requested he wait to finish this work until I had some family members staying in the condo, so they would not mind the work going on. The specific work he was to do was: Remove approximately 2 ft perimeter of plywood from underneath decks to be able to observe attachments. This was never completed as stated in the original contract. So, you can imagine my surprise when, the night before he is set to do the work, he sends me a new contract for $1,200.00. It is the same piece of wood. Looking back, it does not surprise me he tried to do this. Here is a list I have compiled of his work on our condo. 1. He reused damaged siding. 2 He did not finish painting several boards and siding despite his contract stating: Installation All trim boards All siding All handrails Installed with coated or stainless All caulk to be Alex 230 All paint to be Marquee All sides of trim, siding, handrails to be coated on all sides with rubberized paint and two finish coats of Marquee paint 3. He did not add two coats of paint. 4. Engineer specified 4 screws he used 3. 5. When engineer came back for final inspection there were things that were to be performed behind the siding that, when completed had to be covered back up. When the engineer requested proof, (pictures are the most common) Joey either would not or could not produce any evidence that he had performed the work he was paid for. It's called accountability. Someone who does the job right and takes pride in their work will know evidence is expected. Afterall this is the type of business that tend to cover their work. 6. Left a big gap in the siding that will now have to be repaired by someone else. 7. Cut a quarter size hole in the wall from a deck to the hallway and left it. 8. There is more, but I wanted to keep this as brief as I could. Best of all!!! When I told him I was going to give him a bad review he threatened to sue me if I did!!!

Never go to Crawlspace for their services. Overpriced, poor work, lack of follow-up, unless you…read morepay for them. Ask to speak to Shawn the manager on the estimating process. Apparently they overcharge with poor excuse that they never want to unestimate the actual cost so they do not want to go back to fix anything if they under estimate the cost. In our case they quoted a price which assumend 6 hours of work. They finished the (very poor) work and would not adjust their price. There are so many firms that you should consider before you sign anything with them. Very poor Business Ethics. DON'T MAKE THE MISTAKE WE DID..... BTW 1 START IS AN UNDERSTATEMENT

Mike and his team were very prompt in assessing what our Crawlspace needed. We learned that we had…read moreissues with our piers and with moisture. The vapor barrier that we had previously had installed was merely painters plastic. The crew added top quality wall to wall plastic and a dehumidifier. We have been happy with their work and definitely recommend them.

We were very happy with the service. Matthew was extremely prompt when requesting a quote and was…read moreable to come clean out dryer vents that weekend. He showed up exactly when scheduled and did a great job. He explained what he was doing and seeing throughout. Turns out we had a huge wet clog along our line, disrupting air flow. Not only was it affecting our drying times, but also created a fire hazard. It was super satisfying to see all the gunk they were able to pull out. He even showed us video pulling out the big clumps, which he had to access our attic space to get to. Great pricing, great experience. Would definitely recommend.

From the owner: Crawlspace Industries is here to help all home owners needs! We take pride of what we do. best…read morepricing, great work, ultimately understanding and explaining the work we provide for our customers.

Now I'm really upset. This company keeps blaming me for "changing" the finish. I was talked into a…read morebrushed finish but was left with uneven lines going in different directions. I was going to let this go because this is a small business but the lack of professional has me so upset. I should not have to baby sit contractors (I hired a company fir a simple slab). I wanted to move on and cut my losses as they did try but didn't have insurance or the funds to properly repair this but now I'm so upset about I had to fight for 8 days to get a slab that looks like a DIY and on top of it I'm being blamed? Just wow. Original: DO NOT HIRE CARL MILLER or STRUCTURE PROs!!!! Look at my terrible slab. I paid him and now will be stuck dragging this to court because he's unresponsive. This is the worst concrete I've ever seen! And, wonderful news--my crumbling money pit of a slab won't even support a hot tub. His legal name is Jeremy C Miller.

I had the same issues with fraud as the other customers who have left reviews. He took a 50 percent…read moredeposit for work (labor only, we also provided the materials). When he arrived to do the work he told us the price for the project was going up by almost double. When we said that was no longer a good price for the work and asked for a refund of the deposit, he refused. He kept the entire amount without completing any of the work that was quoted.

I researched crawl space mitigation with other companies and their quotes were shockingly high. I…read morereached out to Eastern Crawlspace and Andrew viewed my crawl space and he sold me what I needed not what he could sell or extract from me. His price was more than half the price of other quotes. He said he could do the work the other companies quoted but I didn't need it. My unit has worked better than expected and my first annual service was just completed. I highly recommend Eastern Crawlspace solutions for their integrity, pricing and service.

This is a fantastic LOCAL company, doing quality work, at a fair price! From the initial…read moreinspection/estimate through the final day of installation, it was truly a pleasure working with Andrew and the team at Eastern Crawlspace Solutions. We had 5-6 total estimates for our project and Eastern Crawlspace Solutions was far more affordable than the others, while using materials some of the other companies were listing as an up-charge to their already much higher cost estimates. Some estimates we recieved were nearly DOUBLE and included less for that money! While the "cheapest" rarely equates to the "best," I can honestly say, in this instance, we are more than happy with every aspect of our dealings with Eastern Crawlspace Solutions. Andrew is running a truly local, small business, with honesty and integrity. AJ and the installation crew were timely, respectful, and worked diligently from start to finish. Our newly encapsulated crawlspace looks fantastic and will protect our house for years to come from the moisture damage that we were already beginning to experience/witness due to the extreme levels of humidity clashing with our HVAC unit and ductwork. We greatly appreciate the pleasant experience of doing business with Eastern Crawlspace Solutions, especially considering the financial pain-point any "unexpected" home repair can bring! I recommend them 100% for your crawlspace needs!!!