Pearce is great, as is this shop. it's easy to spend 30-45 minutes in here chatting, and learning…read moreabout the products and beautiful cigars they offer. As my brother would say, it's a highlight of a gentleman's day out.

Amazing service and very knowledgeable friendly staff! Always happy with their recommendationsread more

Ive become a regular here and the service is beyond great. The man that runs the store is very kind…read moreand knowledgeable. Always greeted with a smile and I've never had a negative experience here, in the year I've been coming to get whatever I need. Beautiful pipes and hookah pieces as well. Customer service is amazing, products and variety is great. I'd definitely recommend.

Stumbled across this little gem today.. I am always looking for a nice cigar shop, and this was it!…read more Very good selection of cigars of all sizes in a nice big humidor. There are smaller humidors and accessories for cigar smoking. There are also cigarettes, pipe tobacco and accessories and papers. Fun shop, I will be back! Ample free parking.

We, (my husband and I) entered the store and the clerk looked up and said "Hello Sir". ...Okay,…read morewell maybe he didn't see me. We went into the humidor and the clerk hovered over us and advised we couldn't touch or smell the cigars. They are all sealed in plastic! I'm certainly not going to buy a cigar that is rock hard, you have to feel them. And we certainly aren't going to try and steal them and shove them down our shirts while he's standing right there! Good Grief! We actually did pick some cigars that we had purchased in the past and liked. They cost over $500. I paid with my credit card. The clerk bagged up the cigars, handed them over to me without looking in my direction. As we walked out the door he said "Thank You Sir". ...Okay, that's just down right rude! I turned and replied, "Perhaps you should thank the person who paid!". We won't be back. There are plenty of other cigar shops in Calgary where you can get friendly service and not be treated as if you are going to steal something.

I had the best cigar shop experience ever. I will and would recommend that everyone patronize this…read moreshop. I contacted the shop via email to help me pick out some cigars for my boyfriend. I have no real cigars knowledge and Joseph's recommends were perfect. I got so many "girlfriend brownie points" for the cigars and the presentation was immaculate. I wanted to give my boyfriend a special gift that didn't included cupcakes for valentines and Joseph definitely helped me nail it. They hand delivered this glorious selection and my boyfriend couldn't wait to light one up. Smoked perfectly. Amazing customer service. I'm over the moon with the whole experience and cannot wait for another occasion to shop again. Trustworthy, quality, and reliable.

Adam provides such a great customer experience which really makes his shop stand out above any…read moreother shop I've been to. Most places you'll be greeted when you walk in and the owner will wait for you to bring what you want to the till. If you ask any questions they either say something vague or they will just say they don't know as they most likely know nothing about cigar culture. Also there's a good chance its way too dry and breaks apart when you try to cut it. On the other hand, Adam of Cheap Smokes & Cigars West has tested and tried every single type of cigar his shop carries at least twice, and of the hundreds upon hundreds of cigars held in either of his 2 walk-in humidors he can paint you an extremely vivid, detailed and accurate picture of what each cigars experience will be like. Everything from how it hits the palette, if there's any transition between the 1st 2nd or final third of the stogie, how the draw is, what kind of cut goes best with it, how smooth it is vs how spicy vs how creamy vs how leathery vs how dry vs how strong it is, or how bold it is, how fast it burns, how you should draw it, and what each and every one would pair well with (i.e whisky, steak, wine, chicken, fruit, scotch, coffee etc) and if its a summer stogie or one better enjoyed during the autumn, no joke. He is a true and complete cigar connoisseur, but if you are are beginner or don' know that much about cigars, then he is very nice and accommodating about it and will ask you a couple questions and then will be able to recommend to you a nice selection of 5-10 that you will 100% enjoy based off your answers. Additionally if you prefer to take your time and look for yourself he is very respectful of that and lets you take as much time as you need in the humidors and doesn't make you feel rushed in any way. All this to say this is by far the best cigar shop in the city and all credit for that goes to Adam and there's no other place that compares and you are really missing out if you go anywhere else for your cigars and/or any other tobacco/nicotine related products. Go meet Adam sometime and see for yourself. 5 Stars would give 10 if I could.

I love this place. They have a good selection of products, a nice comfortable environment, fair…read morepricing, and knowledgeable staff that offer top notch customer service. What more could you want out of a local business. Give them a try, you wont be disappointed.

I got 2 bottles of e-juice and both were dark brown and tasted heavily expired. Insane that I spent…read more50 bucks on trash.

One of if not the best smokers shop around! They have such a wide variety for any kind of smoker…read morewhether that be vaping or smoking weed. They have the best and most kind staff that are just trying to look out for you. They also carry a vape juice brand called GCORE and it's so good! Have recommended this place to everyone:)

Outrageously over priced. Simple $15-$20 wooden pipes being sold for $50+. Do not buy anything…read moretobacco related from them. You'll be ripped off, badly. Even cigarettes are almost $5 more than anywhere else. I was stupid and didn't do any research. Don't make the same mistake I did.

They claim to sell a whole bunch of various ethnic goodies, but really it's just your average…read moreconvenience store filled with everything you need. Usually that's only a 4-star experience. After all, what makes a convenience store exceptional? Well, besides a good inventory, they are damn friendly. The little woman running the place greeted me on each visit and asked if I needed help, all while babysitting her cute son who was in desperate need of attention.

Horrible. Over priced cigars with crappy service. Clerk always tries to upsell customers. Not much…read moreif a selection for pipes and cigars anyway.

I went in here to by a new briar pipe today and I was pretty impressed. The guy that helped me out…read morewas friendly and knowledgable and I was impressed by the way he handled me as a female customer buying a pipe, most treat me like I know nothing. They had a pretty good selection of pipes, a little less than I had expected from seeing their flashy display window outside which was like something you'd see at a fancy jewellery store only full of pipes and cigars, but still a good selection. Prices are pretty good, I paid $180 for a #23 Acadian Series Brigham, though they had cheaper pipes available as well roughly starting at about $45. Tobacco selection was good too and overall they had everything I needed/wanted. I definitely walked away a happy customer and I will shop there again.

Tobacco Outlet is my top choice for Premium Tobacconist and has been for years. Mike has created a…read moretalented team of knowledgeable individuals that take the time to provide what you may be looking for, from the beginner to the experienced connoisseur.

This is not the place to go shopping for cigars. This IS the place to be met by friends behind the…read morecounter who always meet you with a pleasant smile and friendly banter topped with their cigar expertise. Why would I go anywhere else ? Con C

Nice, well organized store Knowledgeable and friendly staff…read moreGreat selection of product Competitive prices Convenient location Five out of five!