Dr. Cravens performed somewhat of a difficult surgery inside my mouth this last year. He was excellent in every way. I haven been seen consistently for follow up as well. He is extremely knowledgeable and sincere. I am a retired nurse, so I know a great doctor & surgeon when I see one. Doctors who do this kind of work at Medicare rates are valuable to us older people with immune systems that are just not as strong! I believe credit should be given where & when credit is due. read more

Doctor cravens pushed rhinoplasty on me and acted like it was the only viable solution. He insulted me several times during the consult and ended up screwing up the surgery. Do not go to this doctor read more

The overall office experience, including two excessively long wait times, (both over two hours), and a medical assistant that took four days to return a call, was frustrating and I'd rate it one star or less. Like many people, I don't get paid when I'm not at work and there are places I have to be at specific times. I try to plan accordingly, knowing there may be *some* wait, but even the best plans go awry when a doctor is as overbooked as Dr. Cravens is. Dr. Cravens himself is congenial and engenders trust. He's knowledgable and answers questions concisely and well. I do think, like many doctors, his empathy may be a bit worn down and he doesn't really appreciate how insidious a chronic illness is in the day-to-day or how it wreaks havoc on absolutely everything from sleep to work to relationships to the simplest of things--like being able to go to lunch with friends or take your dog for a walk. When there's no relief in sight and someone says, "come back in six months" it just feels hopeless. Then again, that may just be the nature of autoimmune diseases, of which I now have four. I'd trade them all in a heartbeat for an easier surgical cure. I liked Dr. Cravens, though, and if it ever came down to me or someone I love needing surgery, I would recommend him. read more

I saw Dr. Cravens mid August of this year, I waited in the office for 1.5 hrs but I wasn't concerned about that because he was very attentive and gave me my time once I was called to his office. I was very stressed because I had two nodules in my thyroid and they were not sure if they were benigned or cancerous. I was also in pain and felt very sick. I went home that night just completely stressed not knowing what to expect and anxious. I waited 3 weeks before they sent the next lab request, this was mid september. I constantly requested information, results from the assistant. At my insistence the nurse called me to give me my lab results and said Dr. Cravens was on vacation and would not return until one month from then. She also said she couldn't give me medication for pain. By October, I never was contacted to for a follow up, for a plan, to talk to me about my results, to put me on any medication so I could feel better. It is now November and still no call. I looked for another ENT doc who is now reviewing my information. I would have been ok if Dr. Cravens took his time and I waited in the waiting room when I having an appointment. Ok if he had back up another doctor to talk to me while he was on vacation but nothing. What I am completely shocked by and disappointed is the lack of consideration to a patient who is frightened, in pain and in need of medication. I haven't recieved a phone call with anything, not even to follow up. Not sure how this office is still in business. read more