We were looking for a desk and found one reasonably priced. When we looked at the desk the pull out…read moredesk was pushed back to HIDE the huge CRACK down the middle of the desk. We purchased the piece not knowing it was defective. The salesman commented,"We just discounted that desk, cause we are getting a huge shipment tomorrow." A statement that was misleading to the DEFECT, and if he had said, "We discounted this desk because it has a CRACK," we could of made a conscious decision with our purchase. I frequently have bought furniture from Nadeau, but will have to find a new store nor will I recommend them to any family. I am a teacher and have a budget for my classroom and made a horrible mistake by buying a BROKEN desk. I hate LIARS and teach children who have better morals than this store. So disappointed and Nadeau is not a representation of Asheville or the wonderful mountain people.

Great selection and fabulous pieces! I was searching for an affordable tv stand and found many…read moreoptions at Nadeau. The store is packed with furniture pieces to fit every need and budget. Many pieces have been restored/repainted. I like more modern colors so this was perfect for me. I selected a long narrow piece painted in a dark gray. I love it and it is perfect for my tv and decor items. Service at the store was wonderful; helpful but not pushy. I appreciate the gentleman helping me get my items into the car. I will absolutely be back!

UPDATE! Within a day I received a call from Rebecca Stephenson at Haverty's Corporate Office! I had…read morea pleasant conversation and sent detailed information about the claim. She went out of her way and went ABOVE and beyond and got the claim overturned by Guardian. I was expecting them order a new middle panel, but a new couch will be delivered on 10/10! She made it a priority to call me before she went out of town to let me know it was approved too. Karin at the Asheville, NC store has also been a delight to work with since the beginning. Thank you Haverty's!!

Over the past 1.5 years, I have shopped several times at this store and have been happy with my…read morepurchases. This latest purchase was not a similar experience. I went in looking for a small coffee table and found one that is glass/metal/wood. It was just the right size and matches the end tables I had bought a year ago. It was a good price, so they suggested that I just pick it up at the store when it arrived instead of paying almost $100 for delivery. In the past, I have had my purchases delivered and they arrive in one piece and are placed where I want them. This latest purchase made my head spin....is this now IKEA??? I arrive and am directed to the back for customer pick-up. The guy loads a box into my car. I bring home about 100 lbs. of coffee table PARTS!!! What??? The instructions say I will need to furnish my own screwdriver, they even have a picture of a good old standard screw driver;...so I go to my toolbox and get one. Part of the assembly ( an hour of IKEA-like hell ) is to screw the wooden panel into the frame. There are no holes or starts of holes in the wood. It would take a young athletic person with a LOT of muscle to put those screws into that thick hardwood panel by hand with a standard screwdriver. Sheesh. I am neither young, nor athletic. The metal pieces that are labeled with letters A, B, C, D are labeled with stickers that don't peel off. I tried soaking them off with a damp towel, but the adhesive is still on there. Can I use acetone or Goo Gone on them?? I have no idea. It could very well ruin the metal. I cannot predict....so I leave them as they are. I get my power screwdriver out and attempt to assemble this coffee table. But, because of the plethora of right angles, one cannot drive the screws straight in through the holes in the metal brackets and into the wood panel. It is not possible. The screws, then, end up at a slight angle and are not flush with the surface once they are all the way in. By the time I am done getting the pieces out of the packaging, assemble it as well as I can with the resources I have; I was quite ready to throw the thing on to the fire pit and burn it. Haverty's needs to put signs on all of the furniture that requires the customer to assemble it. I would have NEVER bought this piece if I had known. You are going the way of IKEA and it's not a good look. I'm in my early 60's. I deserve, as your customer, to be warned. I thought I was shopping in a fairly classy furniture store. I guess not-so-much anymore.

Nice massive fun store . Very friendly and very unique finds. And they ship , always helpful.read more

Wonderful selection of plants. Reasonable prices and customer service is very friendlyread more

We went to our Ethan Allen showroom and encountered a problem which we found at other showrooms…read more Our furniture, like us, is vintage after living in five different homes over lots of years. Current furniture designs do not fit (too big, too close to the floor, wrong look, too soft, ...) our decor. Charlotte, our Ethan Allen designer took the time to visit our townhouse where she verified the problem. She suggested having our present furniture re-upholstered (which had been done about three times before). Charlotte helped us to select colors and fabrics to complement our existing living room. By email we were updated with the schedule. The furniture arrived in a reasonable (3 - 4 week) time. We are very pleased with the result. It is beautiful, comfortable furniture in our style at less cost than new and much less cost than redecorating. Our two cats approved of it also.

When I needed high quality, stylish couches & ottomans, I turned to Ethan Allen, for these…read moreinvestment pieces. Every person involved in the manufacturing & inspection of my furniture, hand-signed the tag, located under the cushions. With this quality, I trust the springs are 8-way hand tied. The frames are made of hardwood & have lasted (& will last beyond) 9+ years. Yes, they were expensive (I earn a middle class salary & I used their interest-free credit), but I can expect them to last & look good another 10+ years. Also, I'd be remiss if I didn't discuss their fantastic Sr. Interior Designer, Charlotte Parent-James! This lovely woman, whose design esthetics were influenced from growing up in Europe, as well as design school, has an amazing eye. She paired my furniture with fantastic wall colors. She also made spot on paint color suggestions for my kitchen cabinets, which look wonderful in my open floor plan.

First, they pets. Super friendly staff. Heather was amazing. Informative & patient while we tried…read moreto decide. The selection & colors awesome!!! We will go back. Yes, I do believe you get what pay for! It's well worth it.

My husband and I had a fantastic experience at this store. Clean and well-stocked, we found many,…read moremany items we had to add to our already robust Le Creuset collection. What really stands out is the exceptional service from Carla, the store manager. She guided us, but never pushed, shared warm and positive comments about the company and looked after every detail. This included wrapping an unwieldily, big gift box that contained a number of items for a housewarming. She gave us first-class service and still attended to other customers who were shopping. We have shopped at many establishments for Le Creuset, including full retail as well as outlets in many states, but we have found our only source going forward. Thank you, Carla!

Staff is relentless, pushy, and has poor boundaries…read more I am so sad to say that I am giving up completely on this shop after yet another pushy salesperson followed me around, harassing me literally every 30 seconds I have spoken with several members of management over the years and told them about my boundaries, but nothing changes To whoever owns this place--please start paying your staff a living wage instead of forcing them to rely on commission--the desperation is overwhelming and leaks out into customers

Beautiful selection. I've purchased a few jewelry items from them (earrings and a ring) and even…read moreafter 2-3 years of regular wear, they look brand new. Excellent quality and who doesn't love supporting small businesses?

I've shopped at this store for 40+ years. Of course it moved across the street during that time…read more On the plus side, this location has a great garden section. The plants are very well cared for thanks to an employee named Lawrence. Lawrence has mega knowledge about plants, fertilizers, weed killers and how to treat garden pests. On the downside, I have spent time searching for an employee to help me. They just do not seem to care. I was looking for a specific tool. The young woman was stocking something. So she points to one of several isles . No walking me back to be sure I found what I wanted. Looking at fertilizers. Here again a man was stocking but did not offer to help. Poor customer service. If I am desperate I go there but I much prefer the Weaverville store.

Staff is always friendly, knowledgeable, and the store is well-stocked. Small parking lot, so be…read morecareful.

Arrogant, condescending, and rude... If you want anything…read moreless than a full kitchen project these folks will snub their arrogant nose at you and treat you like trash. Keep that simple fact in mind before you bother to go there. Wesley, salesperson, and Hank the President, could give a damn about anything else. Bad attitudes and bad business.

My husband and I walked into Mountain Marble and immediately felt very comfortable with the staff…read more Wesley Morrow is very knowledgeable and has a keen eye for design. While walking us through the showroom and yard, Wesley was able to discern our tastes and style and we were able to pick out what would work in our kitchen and within our budget. With a few more visits, we made our final decision and placed our order. Installation was completed on schedule. We had a slight oops AFTER our countertops were installed and Wesley and Dwayne immediately made sure we were taken care of in a timely fashion. I cannot say enough about the customer service and quality of work! Our next project will be our master bath and we will be going to Mountain Marble for our tile. We would definitely recommend Mountain Marble! Ed and Susan S