I brought in a brand-new (and quite expensive) dress for a small alteration -- just to adjust the…read morestring on top. I even marked the spot with a pin to make it clear. When I came back to pick it up, I was told, "That'll be $50." I was surprised and said, "That's a lot for a little string adjustment." The woman replied, "No, we shortened the length." They had clearly altered the wrong part of the dress. Instead of acknowledging the mistake, she insisted that I had asked them to shorten it. Then she said maybe I had changed my mind, so that I didn't have to pay. Unbelievable! I was shocked. They ruined my dress and then blamed me for their error. I love supporting small businesses, but not ones that don't take responsibility or listen to their customers, and clearly don't know what they are doing.

Good service! Reasonable price! Cash only - this will be my go-to place. Done in a week.read more

I use this place a lot for alterations. I have had to take things back a couple of times to re-fix…read morethe alterations + this bothers me because it isn't cheap but they are usually accommodating + friendly about it. They never charge me to fix the mistakes. I go here because it is convenient but by no means is it cheap even for dry cleaning but they do a REALLY good job. The ladies co-owners that work there are friendly but not super super in your face bubbly... totally fine! They know most of their customers by name and are always ready to help. They have also done some pretty quick turnarounds for me! If you need a little tuck + clean, this is your kinda place.

The best cleaner and tailor in soho. They value quality and are incredibly efficient. And the…read moreteam there is super friendly. Highly recommend!

I ripped a dress that I loved and he repaired it perfectly. we come here for all of our tailoring…read moreneeds. I highly recommen!

I am thankful that I brought my curtains here to be repaired they were very professional and they…read moretook care of me right away ! Great Prices and Value always! Ty Paublo

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

I've debated writing this review for quite some time, as I truly love supporting local businesses…read moreand believe even if mistakes are made they are human and deserve second chances. I reached out via Yelp to schedule my wedding dress alterations in advance of my wedding date last September. The day I showed up I wasn't told in advance I needed heels and was told we couldn't proceed even though heels were actually available for this purpose, and nobody told me. The owner did reach out to me to come back and I had to reschedule for another two weeks later as I was already home at that point. I came back to set up alterations confirming that the hem would come up 3 inches to accommodate heels and for it to fit comfortably I would have to lose about 10 pounds. This was no issue. When I came back to try it on I'm not sure why (as it was never explained to me), but the straps were shortened in such a way as you can see in my photos that my breasts had no support and were flattened or the material moved depending on angle of photo. Not happy. They put in a zipper for the buttons which I was grateful for. I had several weeks prior to the day I needed to pick up scheduled as our wedding was out of state. When I showed up, it was not ready, not pressed and I had to wait while they finished. I'm glad I double checked it on my way out or I would've left the state without a dress that was done as I asked for a bustle that was not on the dress, even though I had asked for it and paid for everything in advance at the last appointment. I am not a picky person or hard to deal with when it comes to brides. We had a simple elopement and were very flexible with changes as they came. I find it beyond frustrating that for such a big event, and given the other amazing reviews (which is why I picked this business), that I had nothing but issues. The pricing was great, but Tim seemed to be the only person on the same page as me. This seems like a family business, so I was really bummed this didn't work out. As you can see in my photos, the stomach portion was still loose (with the ripples) and could've been taken in to fit more appropriately. The straps shouldn't have been taken done without the bra area being adjusted to support me. It's so hard to look at my wedding photos because the lack of care to my dress is so evident. The day of my elopement the bustle broke and a button came off of the zippered area. For this reason, unfortunately I would not return or recommend. I was hoping for a much better experience considering how important this was and how understanding I was working with this business despite all the issues that occurred.

Tom, the owner, is incredibly friendly, professional, and clearly takes pride in running a…read moretop-notch family run business. My clothes always come back looking brand new--pressed perfectly, spotless, and ready to wear. The service is quick, and affordable. It's obvious that cleanliness and customer satisfaction is a top priority here. If you're looking for a dry cleaner you can truly trust, look no further than Dexter.

Competent, professional, and quick! Unlike so many businesses these days, the folks at Dexter…read morecleaners jumped up when they saw me in the parking lot, and were respectful of my time. Off a few coats, and they told me they would be ready on the next business day, and they were. I forgot that I wanted a button repaired on each of them, so I called back. They immediately pulled up my account and told me it would be done. I didn't have to double check. I trust them to do whatever they say they're gonna do. I'm definitely going to use them in the future for all of my dry cleaning. The coats came out perfect, and I don't even know how they found matching buttons because I didn't give them extras. And I didn't think my coats had extras hidden in them, but maybe they found them. Anyway, this is a great company, and I wish more companies would follow their business model of old-fashioned respect for the customer and kind and courteous service.

The alterations shop is now across from the laundromat…read more I spoke with a nice young lady who was very helpful and friendly. I got my jeans hemmed for $12 and they were ready in 48 hours. Nice service , decent prices. Street parking.

My bridesmaid dress was completely unwearable before I brought it to Reymond's Brother. The tailors…read moretook the time to work with me and find the best solution, transforming the dress into a beautiful skirt-and-top set. The fit was perfect, and I received so many compliments at my friend's wedding. If you're in Rhode Island and need a tailor, I highly recommend Reymond's Brother!

Great Service and friendly atmosphere! They always greet you with a smile. They step over and…read moreabove to meet your needs. The tailoring is always neat and super!They even recommend a step up on styling.

I had them sew on military jacket sleeve patches and was very particular about their exact…read moreplacement. They did them perfectly. They've done excellent work on other items in the past and they were ready on time for pickup. Highly recommend them.

I've been coming here for years to have my clothing altered. The quality of the alterations is…read moregreat, I never have to worry about leaving valuable or important items with them. Items are usually ready within the week.

This is the Vest tailor and cleaning business in the state! They are excellent craftsmen, always…read morepleasant and accommodating and have reasonable prices. I highly recommend everyone to come here for tailoring band cleaning!