EJ WE LOVE YOU!!! We were struggling with getting my friend's brake light out and he came out and…read moregot it in 3 seconds. Super nice dude everyone come to this location for EJ!!!!

We went to get new wiper blades, they even installed the new ones for us! Great and polite…read morethere!!! We always go there and are always satisfied with them!!

Incredible experience at this AutoZone today thanks to Sage…read more Before coming here, I actually stopped by a competitor's auto care store nearby, and they weren't able to help me at all. I'm so glad I decided to try this location instead. Sage stepped up immediately and provided the kind of customer service you just don't see much anymore. He helped me find the right bulbs for both my front and rear lights and stayed to assist with the replacement. He was knowledgeable, professional, and went completely above and beyond to make sure I was back on the road safely. On top of being a pro at his job, the guy is a total legend--he's got the long hair, looks like a total rockstar, and it turns out he actually plays guitar in a band! If you want the job done right by someone who actually cares, go see Sage. He truly did an amazing job and saved the day. I'll be back for sure!

This place used to be knowledgable and customer focused. Now there are a handful of useless people…read moreworking there that know nothing and don't care about anything let alone customers. And why would a "reputable" business sell a car battery that only has a 3 month warranty, not inform the customer of this when all other batteries have multi year warranties and then "coincidentally" it goes bad at 3 months and 3 weeks. The employee's response, you chose to buy that so buy another. Been using Autozone for 30 years, but it will be Pepboys or any other place from now on.

I went to find a replacement bulb for my car's brakes and Oscar was super helpful and even went as…read morefar as to install it for me! I will definitely be coming back here. Thank you!!

Went in there asked "Oscar" if they sell probes to test Break Fluid? He said…read more "we don't do any auto work here we just sell parts" I thought he is hard of hearing so I raised my voice a little and said "I asked if you sell the probe!" Then "Sheri" which seems to be the manger chimed in,she was every bit as obnoxious as the guy! Don't you hate it when people are so lazy that don't even want to do the first step right! Listening to what you are saying?

As a contractor, my truck is basically my office and my livelihood, so having a shop I trust is a…read morebig deal. I've been coming to this Pep Boys location for several years now, and Paul has been my service advisor since day one. Over the years I've had multiple sets of tires replaced here (probably three or four), along with brakes and a few smaller repairs. Every time I've come in, Paul has been extremely thorough explaining what's going on and what actually needs to be done. I appreciate that he takes the time to break things down instead of just saying "you need this replaced" with no explanation. One thing that keeps me coming back is that he's honest. As someone who works in construction and deals with customers every day, you can usually tell when someone is trying to upsell you versus when they're just recommending what's actually needed. Paul has always been straightforward and respectful, which goes a long way. Service times have always been reasonable too. If I'm getting something simple like a tire rotation it might take around a couple hours, but they're always upfront about the timeline after they look things over. Overall the service here has been solid and the prices are competitive, especially considering there are a lot of tire shops nearby. If you're coming to this Pep Boys location, I'd definitely recommend asking for Paul. Since he used to be a mechanic himself, he explains things in a way that actually makes sense. Good people and reliable service -- that's why I keep coming back.

By the beard of Zeus, I have endured many trials in my illustrious life, but few have tested my…read morepatience quite like this local car service company. From the moment I walked in, the staff had all the warmth of a San Diego parking ticket. Unpleasant? Absolutely. Unattentive? As if I were invisible--like a ghost wearing pleated khakis. When my service was finally "completed," I was handed my keys with zero explanation, zero feedback, and zero concern for whether my car had been serviced or merely judged silently. I asked a simple question about the work done and was met with blank stares that suggested I had just asked them to explain the mysteries of the universe. News flash: "You're all set" is not a service report. In summary, this place treats customer communication like it's optional--and civility like it's a discontinued feature. I will not be returning. I'm not even mad... I'm just disappointed. And in this business, that's worse.

Amazing experience! The staff was super friendly and incredibly helpful. They helped me find…read moreeverything I needed and took the time to make sure all the parts were correct. Great customer service and very knowledgeable team. Highly recommend this NAPA Auto Parts location!

Received incredible service from Shawn, he did a great job and literally gave me advice ro save my…read moreengine, and also noticed i had a leak from my reservoir, which was causing my car to stall out leaking into the spark plugs. This guy is amazing.

I stopped in to get a new battery for my car, and of course, it was cheaper here. It was nice…read moreseeing Michael again and saying hi, but this time I was helped by Cody. Cody was a super nice guy-he took the time to explain everything about my new battery and even suggested where I could go to have it installed and reset. I really appreciated that extra help. I appreciate both of these guys. I hope their supervisors recognize them and give them the positive feedback they deserve, they're the kind of employees that keep customers coming back.

I took my car for routine maintenance and was informed that I need to replace my battery as the…read morebattery cell is in bad shape and there's an open circuit. I called this auto shop and spoke with Jason. I asked if the shop carried the battery that my car needs. Jason looked it up in the system and found that there was one battery left and it was a four year warranty battery. He also provided a price quote over the phone. I told him I'd be on my way. When I arrived, Michael helped me. Both Michael and Jason were very patient and helpful. They were both professional and able to take care of my cars needs in a timely manner. Thank you both for helping me replace my cars battery! I recommend this auto shop for your cars needs!

Always the best quality parts. And generally in stock. Great service. Everything you need to keep…read moreyour car running well.

Adrian took care of me here. I ran into a problem where my car battery was low. I couldn't turn off…read moremy engine or it may not restart. I saw a Napa employee walking in and asked if they can get someone out to help me. A few moments later Adrian was out taking my license plate # to determine the battery type. I was in and out figuratively in no time because I didn't step inside the store. I am very grateful for their customer service and I always come to Napa for my auto parts needs.

My husband and I were here today looking for wipers on my Toyota hatchback. We don't know the size…read moreand the employee named Tran helped us find the correct one. First he offered to measure and once we found out the size he again asked if we need assistance to install the wipers. Step by step he showed us how to install. The fact that from the first encounter he was very pleasant about it, he seemed to enjoy and love what he's doing. You don't find that a lot nowadays. So Tran, thank you for going above and beyond your job today. We appreciate your kind and helpful attitude. Highly recommend this auto parts store and will certainly return to do business again related to auto parts. P.S. This store will not try to sell and force you to purchase unnecessary parts, your choice alone and for that they deserve 5 stars on top of great customer service.

I've shopped at Advance Auto Parts a few times and had decent experiences. They typically have a…read morewide selection of car parts and accessories, and the staff is somewhat helpful. However, I recently found out that this location is closing down, which is unfortunate. If you're in the area, you might want to check them out before they shut their doors for good, but be aware that their inventory might be limited as they clear out stock."l

I forgot the gentleman's name but he know the exact parts to use and the exact window cleaner and…read moreeverything you think of from my car. It was an easy experience and great customer service. Highly recommended store.

I had the best experience here. Jose was so helpful! I came in to get my battery checked and it was…read morecompletely corroded. Jose helped clean it, test it, and ultimately replace it. Jose was incredibly helpful. I'll be back to see him again if I have any other issues.

Been using these folks for about 2 decades now to smog my vehicles since I moved to Clairemont…read more Always a great experience. In and out fast and all documents sent as required. Just used them last week to smog my Truck - this being the second time I've brought it to them. Javier and his team did a great job, were very friendly, answered all questions and got me in and out quickly. Highly recommend if you're in the Clairemont area or just need a good service.

Vic was very helpful and efficient. I arrived on a Friday afternoon, and he was able to take care…read moreof me immediately for a Smog Check. It was fast, well done, and great price. Best place to come and get taken care of!