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    Cranberry Cottage

    4.5 (2 reviews)
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    Bath & Body Works - 3-wick candles

    Bath & Body Works

    3.9(10 reviews)
    33.5 mi

    So my wife placed a pick up order and sent me to pick it up at the store. I got to the store and an…read moreemployee greeted me and asked if there was anything they could help me with. I said no, I am just picking up an order. She said great, the pick up counter is all the way in the back. So instead of wandering around I knew where to go. Picking up the order was very easy and quick. On the way out I checked out a few of the soaps and hand sanitizers near the checkout area. It always amazes me just how many different sentences they have, which is great but that brings me to my only thing I don't like about the store. All the sentences mixed together can be a bit overwhelming.

    Bath and Body Works located at 800 E Diamond Blvd, Anchorage AK 99515…read more My family and I went into the Bath and Body Works in the Diamond Center mall and the cashier ruined my shopping experience in from of my family. I was searching for the beach chapstick and asked the cashier as she walked past if they had it and she said they didn't have it. I then looked around when I was and located it. During the time I was looking for the beach chapstick I opened the drawer that was directly below where it should have been. I didn't see it so I closed the drawer and located the chapstick directly in front of me was that hiding in plain sight. While checking out with all my items that totaled $75.84 after discounts the cashier asked if I was an employee. I said no and the cashier replied "you are absolutely not allowed to open the drawers." In a rude and condescending tone. I said I'm sorry, I won't do it again and proceed with my checkout. After leaving my family and I were taking about how rude it was for the cashier to act like that especially after not assisting me in locating the Chapstick. The comment "you are absolutely not allowed to open the drawers" stuck with all of us. My husband said we should return the items based on our customer experience and we all agreed. No business should receive a customer's money when the employee is rude. While returning the items my husband informed the same employee that we were returning the items based on her attitude. The employee said she was sorry for the way she acted and my husband said "we are absolutely returning these based on your attitude and the way you treated us." My husband said there are no signs informing customers not to open the drawers where extra items are located. The employee agreed and said you are correct there aren't any signs informing customers. We proceeded with the return and left. This is my last time shopping at bath and body works. Tina Kerr

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    Cranberry Cottage - giftshops - Updated May 2026

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