When calling to reschedule an appointment with Dr. Adams, the person was not aware of how to be a…read morecustomer service person. I had trouble checking in when I arrived at Infiniti and Bloom after I had already given the new insurance information and then I was told I had two records Not sure why. But as far as seeing Dr. Adams, she is on point.

Wait time s ridiculously long. Over an hour wait almost every visit. They are over booking their…read moredoctors and making their patients wait in extremely crowded, shoulder to shoulder and back to back waiting rooms - they are wedge in like sardines. The care is good, but there is no reason for the extremely long wait period!

Don't bother going there if you don't have insurance. They are rude and non welcoming to help you…read more You have to put at least half of the bill up front before any surgery is done despite the necessity.

Terrible place. Just wants money. Tell you to come In for a procedure then they don't do it they…read morejust want you to keep coming and getting your money. They're idiots also they said oh he must have forgot to tell you to biopsy that then when I get there after they take my money. They say oh never mind you don't need a biopsy

Came here for a follow up appointment after having surgery. They location was easy to find off…read morewoodland drive. Plenty of parking. The waiting room nice and check in desk easy peasy and the staff was friendly. It didn't wait long to be seen. The staff & Doctor was knowledgeable and friendly. Quick & easy appointment.

So far I've been satisfied with my urologist here. Other doctors or urgent care have told me…read moremultiple times that nothing is wrong other than my hygiene yet i take all precautionary measures to prevent Utis and yet i have them almost monthly! She ran a CT scan based on a theory of kidney stones that kept breaking down and giving me this infection then building back up (found that the same bacteria kept appearing in the last 5-6 culture tests), and found kidney stones and another issues with my spine! She says the kidney stones i have are too small to be "impregnated " with any bacteria so she is now running a cystoscopy. She also reached out to a known provider of vitamins for those who suffer from chronic utis and introduced me to that as well! So far we have not found the cause but unlike other doctors she is not giving up!

Dr Chadwell is great. Surgical Specialties office staff terrible. Wife has needed gallbladder taken…read moreout for over 2 weeks now and now they are pushing her off another week, I guess it is ok to let someone not eat food and be in pain for 3 weeks. Surgery was set last Wednesday and something came up during surgery. Now they are in no hurry to get it done while my wife is in constant pain.

I don't even know where to begin literary the PA called me a liar in ER fast track. I was shocked…read more Worst care ever.

I came to the ED twice this past week due to severe nausea and vomiting and was admitted on my…read moresecond visit. Every single person I came across was so kind, calm, and caring to me. I was admittedly freaking out bc I am a nurse myself and would never go to the ED if I didn't think I was circling the drain, and everyone was very attentive and understanding and patient with me. One nurse saw a concerning lab value for me and did a spot check to make sure it was correct (my glucose was low and I'm not diabetic) and caught a huge red flag for me that could have lead to a much worse condition if not caught. I was admitted that night and everyone from the PCAs to transport to nurses to physicians to dietary, every one was so fantastic. The facility itself was clean. I didn't see or hear anything disrespectful towards anyone (you know sometimes staff will chat or gossip in their down time but within earshot of rooms lol). I would recommend this hospital for everyone. I would feel so safe sending my husband and kids here in the future. Again, the staff and MDs here are phenomenal.

Terrible customer service. Got hung up on by the nurse because I wanted to switch doctors due to…read moreneeding to be seen sooner for a surgery that I was needing on an unrelated medical issue. My doctor won't perform the surgery I need until after my cardiologist clears me. Needless to say they are very unaccommodating at this location. I wouldn't send my worst enemy to this place. If I could give zero stars I would.

Other than the waiting area being cold and it taking a while to see the doctor the ladies and gents…read morehere have been extremely pleasant to deal with. They are kind and patient and take their time with their patients. I am just having some tests run but so far they have been extremely professional!

Dr. Craig and staff are the best. Always nice and friendly, Dr. Craig and associates always have…read moregood table side manners. I have come here for my wrist a few times and he is always taken care of me. Check in and check our process is pretty easy and quick. Never had an issues or concerns after an procedure.

Dr Been has been a great surgeon when my family and I have had surgical needs. He is a gifted…read morephysician in spite of the high patient load and COVID issues he has to endure. Highly recommend him to anyone.

I assisted Doctor Nau in Surgery for over 4 years. He is the best. He sincerely cares about his…read morepatient's needs and their outcomes. He is always professional and gives 110% to all of his patients- young and old. Dr. Nau's ability as a surgeon is unsurpassed. He gives a lot of thought to his procedures. I truly appreciate his care.

First time seeing an Ears,Nose and Throat Doctor for my kid. Directions were easy to find the…read moreoffice building, however find the actual office entrance was not clear. The suite name and the name on the door wasn't correct. Hopefully they fix that for new patients. The waiting room was simple with comfortable cushion chairs with a kids play table. The office was a bit busy and our waiting time was about 10-15 minutes. They do have a single gender neutral bathroom that was clean and well stocked. Once we got called back to see Dr. Nau, we went through my kid's medical history and the reason for our visit. After a quick look at his throat and his lymph nodes, he explained his diagnosis and no immediate need for surgery. Quick easy and simple! Thanks for the office staff and Dr. Nau for being so kind and providing helpful information about possible future issues.