Aaron was great he stayed in contact never tried to sell me something I didn't want. I pick he set…read moreit up and I drove off with my car that day. thank you so much. i highly recommend

From the owner: At the Ohio Specialty Services Motor Ranch in Galion, we have tons of popular used vehicles to…read morechoose from. We offer some great financing options and there are plenty of new used cars, trucks, and SUV's in stock every week. Visit us today and we will help you find your next favorite vehicle.

My salesman Drew did an outstanding job from start to finish. I am an out of state buyer and had…read moreplaced an order for my vehicle back in late 2022. Drew put up with all my pestering and came through with the vehicle being delivered from the factory within 30 minutes of my plane landing in Columbus, Ohio A little drama over the finances, but we were able to resolve the very next day when I took delivery. I left town around 1 pm and drove it all the way home to the west coast. This is a small town dealership in Galion, OH. I would highly recommend Drew & Donley Ford of Galion, OH for your next vehicle purchase.

I'm on a cross country road trip and our new Expedition decided the drivers door didn't want to…read morelock. I will handle the primary issue when I get back home, but needed a key cut as it was delivered to me by the selling dealer as a blank. Dropped by Donley at the recommendation of family. This is a small dealer so they were unable to cut the key, however, the folks in service and parts were super helpful and friendly. Got me the code needed to get it cut, and provided recommendations of where to get it cut.

Paid $1500 down on a 2014 dark gray GMC Terrain had it 3 days and let him know it was leaking oil…read morehe claimed it wasn't even after seeing my video of the Alternator being covered in oil his buddy even agreed it needed fixed then he dodged me for 2 weeks and made it out to be me lying I didn't try to get ahold of him he then did nothing but yell at me when I wanted it fixed before paying the other 3k for it and he then goes to tell me hes just gonna resale it and I will not get my $1500 back BUYERS BEWARE DO NOT BUY OFF HIM

I decided to give him a shot despite having no reviews, I sent him the money for parts so he could…read morereplace my starter in my jeep. I still have not seen the parts. Twice now, he has set a date via text to come out and not shown. He has never answered a phone call. I still haven't heard back from him. Doesn't respond in a timely manner, huge waste of time and money.

From the owner: Available 24 hours a day 7 days a week. We offer 24hr emergency mobile repair. Quality work at…read moreaffordable prices call us for all your automotive needs quality used cars for sale as well. New and used parts available. Give us a chance to show you how much you been over paying for auto service

These people take advantage of the elderly . They took advantage of my mom when she bought a car. I…read morewasn't there to help her. Later, my Aunt had bought a car there. A few months later, they call her to buy it back and give her a 'deal' on this other car. She didn't know any better. She got a cheaper car and higher monthly payments. Severely underwater on the value of he car compared to what she owes. They are predators at Craig Smith, don't go there.

Came in here and spoke with Chris. We let him know up front our situation and exactly what we…read morewanted, we were only interested in leasing we did not want our credit ran a million times. He assured us he understood and went to speak to finance. He returned saying this and that and needing our signatures to run credit checks.... I was a little confused and asked about the leasing process and he responded "Oh, yeah we can't do leasing so we are just going to try financing". Not acceptable at all!! Turns out that they did run our credit after we left I guess because we had 3 inquiries on each of us. I will not be returning, very very pushy salemen.

My lease to my current car was coming up due and after testing driving a few different vehicles I…read moreknew I wanted to either go electric or hybrid. I started researching makes and models on the Volvos and was interested in the XC40 electric and XC60 hybrid. MMG was the only dealership that had the XC60 hybrid there and they had mentioned that the XC40 electric was at the dealership. I scheduled my test drive and made it up from Columbus to MMG. When I arrived I was told to see Matt L, who was super nice and welcoming. He did deliver the not so nice news that the XC40 electric had not arrived (-1 star... I would have probably postponed my test drive appointment with some heads up notice), but Matt truthfully answered all of my questions about the XC40 electric and unfortunately the technology and range wasn't suitable for my needs (but would have been a great commuter car). However since I was already up there, I decided why not give the XC60 hybrid a test drive. Matt took me around as he explained the different features on the car, and then it was my turn to take it for a spin and I was hooked! Although he gave me the initial numbers, I couldn't stay to negotiate things, as I had an appointment to get to, but Matt gave me his card and the rest of the negotiation was handled over the phone and text. We went back and forth a few times, and I will say Matt was patient with me in running through different options until we settled on the final price of the vehicle and what my lease terms would be (the offered better lease incentives). Pickup the car was a seamless process as I had all of my paperwork overnighted to me ahead of time. I can't wait to enjoy my new car for the next 3 years and definitely would return to MMG for other car needs even if it's a different car maker!

Purchased a 2024 Murano from another dealership. Had, what I thought, was a warranty issue. Took it…read moreto MMG because of their proximity to me. They took a picture of the problem, called me 3 days later to tell me that I should take it back to the dealership from which I purchased it to have it taken care of. They wouldn't even attempt to get it repaired under warranty. Was told originally that they would contact Nissan to verify it was a warranty issue. When I asked if they did, he said he didn't know if they had or not. Just a very poor experience with a Nissan approved dealership which I thought could have been handled with much more professionalism.