I've avoided writing a review because I have better things to do with my time & am very happy with my own doctor there. But as a corporate entity, SightMD is abysmal, which almost negates having a great doctor. I was dealing with periorbital cellulitis over the past week and because my doctor wasn't available, I was sent to another SightMD doctor. This doctor told me I could stop the eyedrops (given to me over the weekend by urgent care) in two days. Glad I didnt, because the issue became worse. I called main number and was sent to a different doctor (#2), who gave me new eyedrops and said I should see lid specialist on Monday if it wasn't better. The appointment I had with the lid specialist today (Monday) was cancelled (understandable---that happens) and changed to two days later. When I asked the office person who called if it was OK to wait two days (my eye isn't better-possibly a bit worse and today is my last day of antibiotics) she just repeated that she couldn't ask dr. #2 , because he's not the lid specialist. But he's the one who saw my eye and recommended the lid specialist! Wouldn't he be the one who knew if it was OK to wait, since he's the last one who saw my eye? She just repeated (3x) that he's not the lid specialist. I have unsuccessfully tried to contact my own doctor. (What's the point of having a great doctor if you can't even ask a question?) Also, I was told to use the portal, but NOT told that it doesn't work. What practice these days doesn't use a workable portal? So I can't even ask a question of any of the doctors, only talk to phone reps or office assistants. read more