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    Craig A Mercer, DDS

    3.0 (2 reviews)

    Services - Craig A Mercer, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Craig A Mercer, DDS Dentists Photos

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    2 years ago

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    8 years ago

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    Patience Simpson - BRIGETTE CIOTTI Registered Dental Hygienist

    Patience Simpson

    3.0(2 reviews)
    1.3 mi

    I've been a patient for about two years and I've been very satisfied with the level of care and…read moreprofessionalism I've experienced. My visits (thankfully) have been limited to cleanings and I think, getting an ancient filling replaced. It should tell you something that I'm willing to travel internationally to receive care from this provider. If you're looking for a competent and caring professional, look no further.

    Awful place as this Dentist has no bedside manner as we health care providers call it…read moreNo introduction to me or my daughter daughter in for toothache which turned into a serious infection of her roots of a molar. She refused to do anything for her aside from prescribing an antibiotic and referral to another dentist to extract or do root canal ...she is a dentist is this not what she is supposed to do??? Not once did anyone offer info in regards to signs of infection or what to do should it get worse not better!! Me being a Nurse for over 16yrs knew what to watch for but for others who have no medical background could have lost s child due to lack of teaching patients Long storey but the antibiotic did NOT work and they ordered another one for her 3 days after the 1st med so now my kids face is red swollen and she still in ton of pain This could have been fatal for someone not aware of the dangers and to me this should have been addressed in office I felt race and financial status were an issue therefore treat us like crap. Im an educated mom in a town without jobs How many people are being treated differently due to those factors Im angry and upset this will be addressed to her and reported to Dental Registry of Ontario Not recommened she isnt good at her job

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    Patience Simpson - DR. PATIENCE SIMPSON Dentist

    DR. PATIENCE SIMPSON Dentist

    Patience Simpson - KAREN MORTIMORE Receptionist

    KAREN MORTIMORE Receptionist

    Patience Simpson - Photo

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    Great North Dental - Great North Dental

    Great North Dental

    1.0(1 review)
    2.6 mi

    I'm disappointed with the customer service I received at Great North Dental. As a new patient, I…read morewas very clear from my first visit that I only wanted work done that would be covered under my dental benefits. I repeated this concern multiple times and was told they understood. After my initial consultation, they recommended several fillings for cavities that weren't causing any pain or issues. I agreed to schedule appointments only because I had confirmed my coverage requirements with them. At my last appointment, I was informed that I owed nearly $600 because my insurance had reached its yearly maximum. This came as a complete shock, as I had specifically asked them to monitor my coverage throughout treatment. Now I'm facing a significant unexpected expense and cannot receive any dental care, including routine cleanings, for the remainder of 2025. While I understand patients bear some responsibility for knowing their coverage, good dental offices typically track this information for their patients throughout treatment - especially when the patient has explicitly expressed this concern multiple times. A simple insurance verification before each appointment could have prevented this situation entirely. The lack of communication and follow-through on something I made clear was important to me reflects poorly on their customer service practices. I cannot recommend this office to others who want a dental practice that prioritizes clear communication about treatment costs and insurance coverage.

    Craig A Mercer, DDS - dentists - Updated May 2026

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