Dined here twice. Once for lunch and another for dinner.
Ordering food: you order your food as you walk in, and then pay at the counter. Then, after paying your bill, you can seat yourself and wait for your meal. I didn't find this process to be difficult - it was rather easy. If you are dining with a group, they will take your entire groups order first, and then if you'd like to pay separately, you can do so. It seems like payment is done after the entire group order is taken, so that the staff can deliver the entire group's meal at the same time/together.
Food: I really enjoyed the ramen. If you like meat, I suggest their "Meat Lovers" (Pork jowl kakuni, pork chashu & pulled shoulder, chicken breast, green onion, pickled shiitake and burnt sesame oil in rich pork&duck broth) . My friend thoroughly enjoyed eating this dish on two occassions. I've tried "The Seeker" (power chashu, green onions, beni shoga, shredded nori, crispy oil, rich shio pork, duck broth and iwashi powder) as well as "Miso Rich and Corny" (Bean sprouts, buttered roasted corn, menma, rich miso pork & duck or veggie broth, with your choice of pork chashu or sesame tofu). I personally liked "The Seeker" more. The broth was delightful and the amount of meat they give you is SOLID! It was not cheap slices of meat with fat all over it - it was the good stuff. I also always add in a marinated soft boil egg (extra $). I really like their ramen menu - it's quite creative and offers quite a variety of ramen bowl options. I wouldn't say it is "traditional" ramen, but it's delicious nonetheless!
Prices: They're a tad higher than other ramen places I've eaten in the city and it is a bit strange that the boil egg is extra. That said, their marinated soft boil egg is more flavourful compared to other ramen restaurants I've been to.
Service: During lunch, people came around to clear the tables. During dinner, I was checked in on twice to see if our meal was good, which was nice and unexpected.
Definitely will come here more often and I have to say - it's my favourite place to get ramen now. read more