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Craft Salon + Spa

5.0 (4 reviews)

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Services - Craft Salon + Spa

Blowout

Haircut

Applying hair extensions

7 More Services

Hair extension coloring

Reapplying hair extensions

Hair extension removal

Hair extension services

Hair styling

Spray tanning

Waxing

Craft Salon + Spa Photos

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Thompson & Co Salon Parlor

Thompson & Co Salon Parlor

4.5
(46 reviews)
10.4 mi
•$$

When I was new to the eastern IA area, having moved from Chicago, I searched high and low for a…read morehair stylist / parlor that was a good fit. After what seemed to be a relentless search, I finally found Thompson & Co and have been extremely happy with their services and style ever since! First off, the instant you walk in the door, they are extremely accommodating and offer you a drink (water, coffee, beer, wine, etc.) and a comfortable place to sit while you wait for your appointment. As for my appointments, I do not necessarily just always go to the same stylist, as I have had equally good experiences with all of them to-date. It is also easier to schedule on the fly that way :) The stylists are very attentive listeners and do not make you feel bad if you continue to have suggestions until they get your haircut and style just right. They are also good about offering styling suggestions, but do not necessarily try and push their products on you. The other thing that is cool about their stylists, is the parlor not only encourages continued education, more over the parlor brings in other stylist from around the nation and maybe even world to teach them and provide new tips and tricks. I think that is just awesome, and worth supporting. Meanwhile, the environment is comfortable and cool the whole time. I honestly do not have any things to say where I think they need improvement at this time. So, if you are looking for an excellent stylist / parlor that you would think you could only find in a big city, check out Thompson and Co, and I don't think you'll be disappointed!

After leaving a review about how the staff responded to a question about services they have listed…read moreonline I received a phone call from the manager to ask why I left it and then she cancels my haircut appointment. Their staff had terrible customer service and their management isn't any better. They will not try to correct a mistake they will sweep it under the rug. Absolutely terrible customer service. Crazy you'd rather not collect a customer than correct your staff's attitude. Maybe record the phone calls.

Photos
Comfortable waiting area.
Comfortable waiting area.
Thompson & Co Salon Parlor
Spacious.

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Craft Salon + Spa - hair - Updated July 2026

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