You know the old saying that when looking for a service, you should be looking for price, quality,…read moreand speed, but you'll have to choose which two of those qualities are most important to you because one of the three will almost almost be missing. Ascent is the outlier. They were amazing. Their business popped up when I did a ChatGPT search to replace the windshield in my 2020 Toyota RAV4. My windshield is pretty high tech with camera inputs that have to be aligned perfectly so I needed a company with the equipment and skill to get that dialed in perfectly. Ascent was by far the most reasonable on price and had consistently great reviews. I figured that must mean I'd likely have to compromise on speed or quality. Not at all. They had me immediately scheduled for less than a week later and showed up at my door and had the job knocked out in no time. They also found a few drain tubes that were clogged under my cowl and blew those out for me free of charge. Tanner and Kyle are co-owners who are literally third generation windshield installers and have done this since they were young. Instead of continuing to crank out dozens of windshield replacements a day in a shop, they decided they wanted to be able to have more interactions with the customer and have the time to make sure they did the job right. Hearing more about their business I was only more sold on these guys. I personally appreciate and applaud that they've figured out how to create a small business that's efficient and still leaves them time to invest in their families. When I asked if they intended to scale, they emphatically said, "Nope!" They love being able to move at a pace that's sustainable to do the job well and take care of the customers. Can't recommend these guys highly enough.

Quick service and easy installation by expert team of at least 4-5 available techs. They provide a…read morelarge window so the customer can see the whole process while it is happening.

Wish I could give 6 stars!! Great service, awesome value, very responsive and proactive. I gave a…read more2 star review after a mix up... the very next morning I received a call and they explained what happened. I deleted my original review as I did not want it even to show up!! Great lesson for me...let great companies do great things! Very positive experience. Hope I don't have to go back...but know other store will get my business if I do. Highly recommended.

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

Dealt with Stefan through this company and he was amazing to work with and very professional! Super…read moreaffordable as well! Definitely recommend coming here.

Terrible company with a man with terrible character. This guy has some serious issues going on. I…read morewouldn't hire him even if it was free!

Great service. I can see for miles now. A whole new world out there that I've been missing…read more Thanks for a great job and the price cannot be beat any!

Fast professional work at a fair price. Comfortable waiting room. Meleah is a delightful…read morereceptionist.

We purchased a windshield and it cracked a few days later, not blaming them and they did come and…read moreswitch it but Deborah was not so great to work with. They were supposed to come to my house to fix and never showed and when asked she said they went but no one answered the door or phone yet I was home and no missed calls. Overall I got a new windshield and am happy but having to deal with someone that hates people and job made this not so great. Price was very similar to the other few we got quotes from and we went with them because of availability. Probably will go elsewhere next time.

You can not trust their work or sales people anymore. I have been using Insight Auto Glass for…read moreyears in the Evergreen, CO area for years and have done upwards of five replacements over multiple vehicles and was very satisfied however when I needed a replacement from them in Ft. Collins for my son's vehicle being used while in college, they quoted me a higher price than Safelite and when all previous replacements were cheaper than competitors. When I asked them why they were more expensive they said they use a different glass company. I was about to walk away and go to Safelite and the decided to offer me the "Repeat Customer " discount which put the price same as Safelite. I asked why they didn't offer that to begin with since I was a repeat customer and the lady advised she was having a bad day. I went with Onsight (Insight) and they dispatched a few days later to replace the windshield. My son called after and told me the sunroof and interior lights quit working so I contacted Onsight and they wanted to charge $100+ to come out and see what was wrong so I took it to an Auto shop in Ft. Collins and they went through the electrical system and after four hours of labor, found that the installer did not hook up the wiring properly after the install and it cost me $713 for the labor. Justin/Onsight declined to pay for any of the repair work. At this point, they will not get future business from our family and we will stop recommending them to our friends. Multiple Issues: They were not forthright in offering us the "Repeat Customer" discount, 2) Their Ft. Collins installer did substandard work and left our Land Rover in a partial non-working condition, 3) Justin wanted to charge us to come back out and look at the problem to see what happened, and 4) Justin declined to help with any of the costs to repair the problem turning a $550 window replacement into a $1,263 total replacement. I'm not sure if these are new owners but they have terrible "Customer Experience" values and won't be getting any of my future business or friend recommendations.

These folks are professional but also friendly. Their prices are very fair compared to other shops…read moreI called. They got me in quickly and the car was ready well before their estimated wait time. Dellenbach Subaru recommends them highly, and it was on their recommendation that I went there. The car dealer also told me that the Glass Doctor company bought a special machine just for calibrating the Subaru EyeSight system in the windshield. I had to have the driver's door window replaced. Very nice job. They even gave me a ride to someplace local I wanted to shop at while waiting. Very nice experience overall.

I came in wanting to get my mom's windshield replaced because it was hers was absolutely busted. We…read morehave Allstate insurance and the woman at the front desk helped us call insurance to get it covered. I usually have anxiety calling insurance but she walked me through everything! After the car was dropped off, it only took about 3 hours to get everything fixed including the calibration. We only had to pay the deductible and the rest was covered. The windshield looks incredible now! They also gave us some stickers in case it gets chipped again and have a year long warranty. Highly recommend this place! plus they have a very cute dog available for petting!!

A great experience. I had an appt. with Safelite in Fort Collins to repair a small chip. The…read moresmall chip turned into a large crack in two days which required a replacement windshield. Russell was able to get me an appt. the very next day on August 14th for a replacement windshield for my 2018 Toyota Highlander. That was impressive because they're booked solid. Geoffrey is the tech that took care of the windshield. I liked the fact he walked my wife and I through the steps of replacing the windshield and recalibrating the front radar. He even mentioned how the old glass is recycled. He also skipped his lunch to make sure we could get back on the road quickly. That is really good customer service. Mercedes at the front desk helped explain the charges and how much insurance would pay, etc. Very helpful, friendly, and informative. We had a great experience and would use Safelite in Fort Collins again. But that's only if we get another rock chip. Well done.

Absolutely horrendous website. Asked for my make, model, etc. Input that information - an Atlas…read more The site asked if it were the Cross Sport model since it might require a different windshield. I clicked "NO." Nevertheless it entered it as a Cross Sport. I did this several times but the site was adamant that I had a Cross Sport. So, I figured I would "just call" Safelite to schedule an appointment. HA!! Don' bother. You cannot talk to a real person; it's all automated, even though they give you an option to talk to a representative/agent, when you select that option, it tells you that they are no longer have live, real people to help you out, but go to their website. Yes, a Catch 22. Website doesn't work, call and be offered the option of an agent, select that option and be told they no longer have real people but go to the website. My option: go to another company. Adios, Goodbye, So long, Auf wiedersehen Safelite. Now that's an option that will work.

The Johnstown/milliken area roads have been under construction for so long! I recently purchased a…read moregood quality glass cleaner and found multiple chips. One had a small crack forming. As the seasons change it's imperative to get this all fixed! I was told to put clear scotch tape over each spot to keep any moisture, condensation etc from seeping in. Everything was repaired in short order and I am very happy with the timeliness of the response and the integrity of the company! I also appreciate that it's a local small business that gives back to the community.

I called Dewey in the morning and it was fixed by the afternoon I wouldn't hesitate to call this…read moreguy again!

Very good windshield installation. I have had many windshields installed in my life living here in…read morethe Southwest, and this was the best installation and highest quality glass. They must be perfectionists, because the alignment, calibration and glass quality are all as good or better than the original windshield. They clean up any mess as I would expect, but has not been the case with other windshield installers (like a major company that starts with S in Santa Fe, NM).

These guys are the real deal. Got me in quick, came right to my door and replaced my windshield…read morewhile I sat in the comfort of my home. They were done in a matter of 2 hours and I was able to run the rest of my errands for the day. Not only were these guys nice but extremely efficient. 10/10

Hate to write a bad review but I asked for owner to call me, which is who repaired my auto chip…read moreoriginally and I never heard from him. Had chip repaired a few years ago, within a short time frame (a few weeks) I felt it was still spreading, so I had taken the car back, he looked at it and told me it was fine. He further told me if it ever did spread, he would put price I paid toward a new windshield. I called a month ago, someone else answered, didn't get his name. I explained the situation and asked if I could bring it by for them to look at, he basically said no and since it had been a few years then I was just SOL, further that I shouldn't expect a chip repair to last very long and there was no guarantee to begin with. I asked if he could have owner call me, he said he would, but I never heard from him. So bottom line don't expect the repair to last and don't expect them to honor what they say.

Alex was great to work with when my rear view mirror fell off. The team was communicative, fast,…read moreand kind. 10/10