These guys are a five star gem in Fort Wayne. Recently, I sustained a large crack on my windshield…read morethat would prevent any type of repair. I was weary of going with safe lite just because I wanted OEM glass. I looked around and found this reputable glass shop. Carrie the receptionist is amazing. She always follows up and was able to get the exact glass I wanted. They worked with the insurance and I did not have to pay a single dollar. Matt, who was the technician who repaired my glass is probably the nicest glass technician I have met. He came out and reviewed the damages. Also did a throw evaluation of the condition of the car. This shows that they pay attention to detail. I recently took my car out after two days of it sitting in the garage to make sure that the glue had set even though it's likely not necessary. The glass itself looks brand new and the workmanship without any damage. I don't think you can ask for more. These guys have my business in the future if I ever have a window chip or need a window replacement.

Great experience! My car window was vandalized and shattered. They got me in sooner than other…read moreplaces. The staff were kind and very helpful. Having never gone through this before, they made the experience such a breeze! Efficient, thorough, and kind. Much recommended :)

Just wanted to say this company did a professional job replacing my windshield and calibrating it…read morein a timely manner. They staff was knowledgeable and friendly. I would definitely recommend them in the future. The price was great also.

Don and team are amazing, friendly, gracious, supportive, and knowledgeable…read more... Thanks for always being there!!

Belle has a nice large facility that is clean, modern and comfortable. This facility is hard to…read moreget to as you have to navigate the back alleys. Once you emerge on the building you have to by pass all the open bays to get to the shore front. Once this day there were four desk people working. All were professional in fees and conduct. The were eager to help. I listened to many stories on why a car had problems and what solutions they offered. All were done with respect and non pressure. There were about 10 tech jams working today. Plenty help help to process scheduled appointments and walk ins. Today in choose to make an appointment on line. It was easy to do. They seemed prepared to start my work by time the appointment time arrived. My day was costly than I planned. I feel like they were being honest about my issues. The cost seemed a lot but probably fair. The work took over 3.5 hours. On the down side...I noticed the all important sign going into the shop that required people to wear safety glasses. 9 of 12 people didn't wear safety glasses including 4 management/desk types.

Returned my keys and didn't mention damage to the rear bumper. I went back in and asked for the…read moremanager to look at it. He took a picture and said they were going to pull camera footage and call me. After waiting a few days I called them and they gave me the same story. They had better things to do I guess. So I figured I'd call corporate and wouldn't ya know same story. Gave me the run around and it's been over a month.

Cracked front windshield and saved lots of money!!…read more I called the company that advertises nationally, and they quoted me at $436. After taxes and a disposal fee, it was really $480. Called Summit City Auto Glass and my quote came in at $289! No BS disposal fee! No other surprises other than I had to pay $292 because there was a $3 fee for using a credit card. My windshield looks great, the staff was friendly, and I saved almost $190! Highly recommend!

Needed my windshield repaired, called three different places. Summit city auto glass was not only…read morethe cheapest but came out the very next day. Both men were professional, quick, and on time. I would highly recommend.

It's nice to have a safelite close by for glass repair. With travelers insurance you file the claim…read morethrough the app and it is easy to see what is available for appointments at the shop or if you want them to come to you. Of course they can't work miracles to make your glass completely like new but you can see the before and after pictures. Replacing a windshield is costly and also a pain so if i can fix it instead I would take that option. In and out in 40 minutes for this complex windshield repair. I hope I don't have to use their services in the future but with the roads in Indiana I'm glad this is an option

Strung along for a week, just to be told they can't get parts,,been nice to have that information a…read moreweek ago,,.and pretty much every body just passed the buck, NEVER AGAIN