I've been coming to Family Nails for years, and there's a reason I keep going back, Lena and Daniel…read moretruly treat you like family. The atmosphere is warm and welcoming every single visit. Their manicures and pedicures are beautiful and last for weeks. One of the things that really sets them apart is how skilled they are at treating ingrown toenails. People come in just for that, they're simply the best. You can tell they really know what they're doing and care about your comfort. It's no surprise the place is always busy, they've built caring relationships with their customers and it shows. If you're looking for a nail salon that combines lasting quality with genuine care, this is the one.

I have been going to Family Nail for several years never had my nails done very much because I…read morenever felt comfortable till Daniel and Lena. I feel like they're family - they do a great job on my nails and toes - the shop is inviting and friendly - unlike some other salons in Libertyville. I've read a few negative reviews and wonder what kind of person would ever say anything negative about them - if you don't like what they do - don't go back there are many salons in Libertyville.

Had a wonderful experience here! Kind and detailed oriented, they took their time with our…read morepedicures and made us feel relaxed & welcomed. A hidden gem-- we will be a regular :)

I'd never been here and was surprised to hear they were open for 22 years already! The staff was…read morevery friendly and helpful. They were in no rush and took their time to make sure everything was done professionally. They are also helpful with your color choices. The salon is clean and simple, the seats are comfortable. The price was $40 for a no chip which isn't super cheap but the quality is worth the price! One of the best I've been to in the Libertyville area

My first time here and it was an awesome experience. I used their great booking system. I chose the…read moreservices I wanted and my technician of choice. Some places you kind of awkwardly stand around until someone acknowledges you. Not here. They greeted me as soon as I entered, it was really nice. They also took me in at my actual appointment time. Most places I've been to, I make an appointment but still have to wait sometimes up to 20-30 minutes. My technician was Lexi. She was very detailed and meticulous. I did a French signature pedicure and dip French manicure. She made sure to take what I actually wanted into consideration without making me second guess. You know how you go to places and you say one thing that you want and the technician goes, "it will be better this way" or "I think you should just do this". She didn't do that at all and I appreciated that a lot. All in all I will 100% be returning to this salon. Lexi is great!

I walked in today to get the remainder of my acrylic taken off and decided to do a full set…read moreinstead. Sam who did my nails cut me and I tried to stop him many times and asked him to wash my hands he said wait till he finishes shaping. I said ok. Once I washed my hands I asked for alcohol. Sam gave me some alcohol. I'm trying to not get an infection because the cut is deep. Then I go to pay. My total was $55 and when I was about to make the payment I see that the machine says $56.10. I asked the guy behind the desk why is it $56.10 and he said there is a 2% card fee. I told him you can't surcharge debit card transactions because it is illegal and to take off the fee. He refused. He said there is no way for him to do it. I said you can adjust the $55 to make it $55 with the fee. He said no. I tried to explain to him again that they can be fined for this and that I can file a complaint with visa for refusing to take off the fee and for charging debit card fees. He said to me do you want me to call the cops so you can file a complaint and took the phone pretending to dial 911. I told him you don't file a complaint with the police but visa and Mastercard. I asked for the owners phone number and name and he refused to provide it to me. So he wanted me to call the police to report this. I am in disbelief. I will file a complaint with visa. It may be that the swipe companies are not setting up businesses up correctly but they should know better. Image below from visa clearly stating that you can't surcharge debit cards.

Ombre is a great local spot for a manicure and/or pedicure. Nail technicians are always on time,…read moreboth manicure and pedicure services are performed with detail, the prices are fair and the shop is alway kept neat and clean.

The salon has a big "NAILS" sign, but I wasn't sure that this was Ombre nails until I got close…read more (There are a lot of businesses in this plaza so I didn't know if there was more than one nails place.) The inside is clean and cutely decorated. There was a huge TV with "Schitt's Creek" playing. Bonus! I was enjoying the Murder Mystery and the Rooms by the Hour episodes. The Dazzle Dry mani was ok. The nail tech did a decent job but it wasn't relaxing or soothing.

I was recommended this place and also kept seeing them on my Instagram explore page, so I decided…read moreto give them a chance since I've been looking for a new nail spot. I went in just for an acrylic removal and asked for a nail trim/manicure. I assumed that meant my nails would be cut, buffed, shaped, and that my cuticles would be taken care of. I wasn't looking to get polish since I had a broken nail and just wanted my natural nails cleaned up. The person who worked on my nails had great customer service, which I really appreciated. However, I was disappointed with the actual service. Not all of my nails were clipped, they weren't shaped, and my cuticles weren't done. I did ask for my nails to be cut all the way down, and while I understand limitations with my broken nail, the rest didn't turn out how I expected. I didn't say anything at the moment because I wanted to give it a chance, but I ended up leaving unhappy. I've heard a lot of good things about this place, which is why this experience was surprising. I even had to go to another salon right after to get my nails fixed. I would like to give this place another chance in the future, but as of right now, I don't think I will.

I was visiting from out of town and was in desperate need of a pedicure! I walked into this…read morebeautiful salon and was greeted by friendly staffs. A young lady Jaichana (I think I spelled it correctly) gave me one of the best pedicures I've had. She was really sweet and did an amazing job. I will definitely be back and will tell all my friends about this salon.

I am big on customer service when it comes to where I am spending my hard earned money and this…read moreestablishment lacked good service. No greeting when entering and entering the staff seemed less than pleased that I was there to be serviced. The place looks cute and aesthetically pleasing with the pink decor. The tech did not cover her mouth when coughing while doing my toes and I thought that was disgusting. No one was friendly to me my entire visit at this place. The staff member was very passive aggressive when speaking to me. On top of the terrible service, the pedicure was rushed and NOT done with care. Polish job was trash and not worth the money. I should have turned around as soon as I came. I will not he returning to this establishment.

My daughter and I did a pedicure, I guess I was expecting an actual professional job. The nails…read morewere as if I did the work at my own, the dead skin from my feet wasn't remove as what you will expect after paying for a professional service. The place it cute the just needs to dos what you pay for. Although I appreciate the service since we didn't had an appointment sometime is better to say no if the are not going to be able to do it correctly.

I came in on Wednesday 12/11/2024 to treat myself to a spa pedicure for my birthday - and the…read moreexperience was less than pleasant: The technician burned my left heel with the paraffin wax despite my pleas that it was too hot, then he let the wax cool for too long and it hardened and wouldn't set properly. The icing on the cake was being bullied into leaving a tip before paying with card in front of everyone, when I had zero intentions of tipping the terrible service I received! Please do better with those that aren't your regular customers.

This is a great nail salon. My favorite place for a deluxe pedicure. Everyone there is friendly. My…read morenails come out great every time.

I tried this place at the recommendation of a friend. The remodel looks ok but you can tell it was…read morenot done with attention to detail with flooring and trim issues near the pedicure bowls. The pedicure was late even though scheduled. It felt rushed, it had a few painful moments and the massage was not adequate. Frankly, for the high price of $45, I would expect a little better service. Save money and go elsewhere.

My age daughter got tips and no chip gel and within 3 hours two nails broke off. It was almost $80…read moreand we can get tips, dip and almond shape at other better quality salons for $60. Do not recommend.

Great nail salon! Amy is wonderful, always taking her time and making me feel special. 10/10…read moreservices and staff are great. My nails ALWAYS turn out perfect!

Great salon! The ladies give great pedicures and manicures. I've been going to this nail salon for…read moreyears, and they are really friendly and listen to what you want. Great selection of colors and good pricing.

Went to Hi5 for the first time a few weeks ago and very happy with the experience! I got both gel…read moremanicure and pedicure done during my visit and love them! This place is so much cleaner and better than another nail place in Vernon Hills that I went to the last few times.

My sister was in town for a visit and we wanted to do something for ourselves but didn't have a lot…read moreof time or money to do anything. This place had solid reviews, and a lot of them! So we decided to get pedicures. I can't say enough positive things about this place! The staff were friendly and welcoming; the establishment was super clean and modern, and the massage chairs were oh-so-appreciated by my shoulders and back (and hers!). Great selection of colors - I can't wait to go back.