Furniture moved to Muskoka Island, I have used Protrans 3 times this summer to move heavy furniture…read moreto our island in Muskoka, they quote you a price up front and don't change it. The delivery people are fantastic they want you to be happy with the job. They will assemble and take away all packaging(for a reasonable charge). pick ups have been on time and they call when half hour away. I wish more businesses were like them

Terrible service. Broke the drywall on stairs after being late 1 hr in the 2-5pm window. One of…read morethem stank like alcohol really bad. And no masks on EVERYTIME I checked on them Did not complete assembly of my king size bed even though they were here 2.5 hrs! They had to return with another group a week later, leaving me and my gf to sleep on mattress on floor with a half built bed staring at us. My graces this was a terrible service. On the phone with office people barely speak English and were rude to my gf. They tried to double charge for the assembly even though was not completed first time and the next crew had to go to hardware store to buy bolts as the first crew stripped them all!? How the hell they broke the bolts without building the bed fully I'll never know And the guys they sent the second time damaged my bedroom floor! Now supposedly someone will come from them to fix these damages. I wish the store didn't deal with these idiots. I doubt they will send a professional. I should have saved the money and time to build my own bed. Never buying from that furniture store again, ever!